Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Posted by: Hypno Toad
Verified Purchase:Yes
Nice upgrade to the 5, subtle but just enough to have me utilize features I want using before. AI is pretty fun with images
Written by a customer while visiting Samsung US
Posted by: Avig
Expertise:Expert
Verified Purchase:Yes
Excellent phone - Taking one star out due to battery life - else everything is super.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 19, 2025
Thank you for sharing your experience with the Galaxy Z Flip6! We're thrilled to hear that you’re enjoying the phone overall. We understand that battery life is an essential factor, and we appreciate your feedback. The Galaxy Z Flip6 is designed with a powerful 4,000mAh battery, helping to optimize performance throughout the day. We also encourage you to check out the links attached for options to help optimize your battery life. Your satisfaction is our priority, and we’re constantly working to improve our products. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Adam
Verified Purchase:Yes
slick feel, easy handling, excellent display , very happy with fast processor
Written by a customer while visiting Samsung US
Posted by: Freeze screen
Verified Purchase:Yes
The phone sometimes have a glitch. The screen freeze for few seconds. Idk if it's a bug or what. Kind of annoying
Response from Samsung USBy Social Commerce, October 14, 2024
Hey there Freeze,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Please take a moment to review, "Samsung phone or tablet freezes and crashes" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Written by a customer while visiting Samsung US
Posted by: Andy Negn
from VA
Expertise:Expert
Verified Purchase:Yes
Good phone. Nothing super fancy or powerful. Pros : form factor. Cons: not a powerful flagship phone.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Jesse
from Malta ny
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone. No issues so far, alot of great features.
The flip is so convenient, been flipping people off all day. 😄
The flip is so convenient, been flipping people off all day. 😄
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nice
from Texas
Verified Purchase:Yes
Nice it’s a nice phone works great and it’s very responsive and it works just fine
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade to battery life that I didn't realize I needed the phone last me all day even when in the office
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US