Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Customer Rating
5
Up to standard as always. Never disappointed.
on September 25, 2024
Posted by: Tee56
from Baton Rouge, LA
Expertise:Intermediate
Verified Purchase:Yes
Always impresses me. Loved samsung since i could get an electronic device and have never been disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dave
Verified Purchase:Yes
Great experience from start to finish and also got nice help to troubleshoot my phone activation problems.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Margie
from Riverside, CA
Expertise:Expert
Verified Purchase:Yes
Great size- Fits nicely in my pocket especially since I work outside and need to keep the phone close.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Analisa
Verified Purchase:Yes
I love my phone but hardware wise I am severely disappointed. Not even a month in and hinge makes loud noises and I have noticed some bugs when switching through applications.
Response from Samsung USBy Social Commerce, September 26, 2024
Salutations Analisa,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details in order to do so. Please feel free to contact Samsung Support at your earliest convenience for further assistance in troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we would need more details in order to do so. Please feel free to contact Samsung Support at your earliest convenience for further assistance in troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/answer/ANS10001589/
Written by a customer while visiting Samsung US
Posted by: Jozk
from Illinois
Expertise:Expert
Verified Purchase:Yes
This phone is everything, quite amazing! I absolutely love it and all of the great features that it has to use. Definitely satisfied with my purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Senior Samsung Fan
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
This is my second Galaxy Z. Loved the flip 4 and the new flip 6 is even better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PJCannon
Verified Purchase:Yes
Bought as a gift for my husband. He loves it. Fits in his pocket even with the Otterbox safety cover.
Written by a customer while visiting Samsung US
Posted by: Sandeep
Verified Purchase:Yes
Samsung is doing a great job of adding all required items label, packaging materials. Just pop in old phone and ship it
Written by a customer while visiting Samsung US