Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Average customer rating
4.5
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
589
4 Stars
95
3 Stars
27
2 Stars
14
1 Star
57
90%of customers recommend this product.
(
508 out of
562)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 256GB F741U Unlocked - Crafted Black
Customer Rating
5
Galaxy zflip 5 g
on December 9, 2024
Posted by: LuvMYkids
I bought and it's amazing the features are awesome different views
Written by a customer while visiting Samsung US
Posted by: MDF3
from KENTUCKY
Expertise:Intermediate
Verified Purchase:Yes
Can't say enough good things about the Zflip 6! Love it, previously had a 3.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael Soldo
from Statesville, NC
Verified Purchase:Yes
I have the s24 ultra and the flip 6. The flip 6 is my go to phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FLipped over Flip 6!
on December 12, 2024
Posted by: Scalpcreek
from KellerTex̌as
Expertise:Intermediate
This FLIP6 ia the best FLIP phone I have ever seen!!! Very HAPPY!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware on this Gimmick...
on January 1, 2025
Posted by: Flip6isagimmick
Expertise:Intermediate
Normally love Galaxy phones but buyer beware on this gimmick. Had the phone for a few months...found that I did not use the gimmicky features. Maybe others will but to each his own. Mine had case and screen protector. Fell out of my pocket while I was squatting...so it fell a very short distance onto tile. Screen is not cracked but phone stopped working. Main screen is non-responsive with bright green streaks around edges and through middle. Weak technology. Will not fall for this gimmick again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2025
Hi There,
We appreciate you taking the time to share your experience with your Galaxy Z Flip6 phone. We are happy you are a fan of the Galaxy devices. To provide our customers with a fresh new concept, we have included some exciting features. One of the coolest benefits of owning a Z Series device is that you are automatically enrolled in the Galaxy Z Assurance program. This program offers discounts on screen repairs and includes some complimentary items as well.
In conjuction, we have partnered with uBreakiFix to serve as an authorized repair location for Samsung device owners. You can visit one of over 600 locations across the U.S. for assistance. It's also useful to know that products sold by Samsung are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Additional information will be provided in the links below. Please take a moment to review them.
If you have any questions or need further assistance with your options, feel free to reach out to our skilled Samsung Support Team. You can contact us via phone or chat, whichever method works best for you. We look forward to helping you.
Thank you for being a valued member of the Samsung community.
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share your experience with your Galaxy Z Flip6 phone. We are happy you are a fan of the Galaxy devices. To provide our customers with a fresh new concept, we have included some exciting features. One of the coolest benefits of owning a Z Series device is that you are automatically enrolled in the Galaxy Z Assurance program. This program offers discounts on screen repairs and includes some complimentary items as well.
In conjuction, we have partnered with uBreakiFix to serve as an authorized repair location for Samsung device owners. You can visit one of over 600 locations across the U.S. for assistance. It's also useful to know that products sold by Samsung are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Additional information will be provided in the links below. Please take a moment to review them.
If you have any questions or need further assistance with your options, feel free to reach out to our skilled Samsung Support Team. You can contact us via phone or chat, whichever method works best for you. We look forward to helping you.
Thank you for being a valued member of the Samsung community.
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
Samsung Care+
Samsung Care+: Support 24/7, Protection & Warranty | Samsung US
Samsung Warranty
Samsung Care | Warranty & Support | Samsung US
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Paul
Verified Purchase:Yes
Screen protector scratches 2 easy . I take cere of my phone . It was scratched in one week . A mess to try to change it
Features
3
Response from Samsung USBy R&R, January 3, 2025
Hello Paul,
Thank you for reaching out and sharing your experience with your new Galaxy Z Flip6. We appreciate your feedback, as it helps us bring innovative concepts to customers like you.
To keep your high-quality screen scratch-free, we're excited to let you know about a great benefit you're entitled to as an owner of a Z Series device: the Galaxy Z Assurance program. One of the best features of this program is that you receive one free screen protector replacement.
Additionally, we've partnered with uBreakiFix, which allows you to take your device to a storefront location for the installation of your new screen protector.
If you'd like to know more, we welcome you to reach out to one of our knowledgeable members of the Samsung Support Team for further assistance. You can contact us via phone or chat. We look forward to hearing from you!
Thank you for being a valued member of the Samsung community.
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your new Galaxy Z Flip6. We appreciate your feedback, as it helps us bring innovative concepts to customers like you.
To keep your high-quality screen scratch-free, we're excited to let you know about a great benefit you're entitled to as an owner of a Z Series device: the Galaxy Z Assurance program. One of the best features of this program is that you receive one free screen protector replacement.
Additionally, we've partnered with uBreakiFix, which allows you to take your device to a storefront location for the installation of your new screen protector.
If you'd like to know more, we welcome you to reach out to one of our knowledgeable members of the Samsung Support Team for further assistance. You can contact us via phone or chat. We look forward to hearing from you!
Thank you for being a valued member of the Samsung community.
uBreakiFix
Samsung Galaxy Repairs | uBreakiFix by Asurion
Galaxy Z Assurance
Galaxy Z Assurance Screen Repair for Galaxy Z Flip6 and Galaxy Z Fold6 Offer Terms
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Bego
from Buffalo wyoming
Expertise:Intermediate
Verified Purchase:Yes
I had a z3 and it was a good phone but I am so happy with the z 6. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 12, 2025
Hello Bego,
It is always a win, especially when you are enjoying your Galaxy Z Flip6. With Galaxy AI being on the scene it makes this tiny but tough device just that much more exhilarating. We hope you are getting to learn all the cool new features of your Z Flip6. With one of the most powerful processors, you can now do more than ever before, and with the longer-lasting battery, you can do more for even longer. We are thrilled to discover you are happy with your new device. We can’t wait for you to experience all we have to come. We thank you for your loyalty and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It is always a win, especially when you are enjoying your Galaxy Z Flip6. With Galaxy AI being on the scene it makes this tiny but tough device just that much more exhilarating. We hope you are getting to learn all the cool new features of your Z Flip6. With one of the most powerful processors, you can now do more than ever before, and with the longer-lasting battery, you can do more for even longer. We are thrilled to discover you are happy with your new device. We can’t wait for you to experience all we have to come. We thank you for your loyalty and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: swatfor
Expertise:Intermediate
Verified Purchase:Yes
The Z-Flip 6 appears bulkier than the Z-Flip 5 and there are no vast improvements. I would have liked smoother edges and less protruding camera lenses. I hope the Z-Flip 6 screen lasts longer than my Z-Flip 5 (18-months - not cracked but peeling at fold). If not, I may have to look for other options.
Overall, the Z-Flip 6 fits in my front pocket, but the edges could be much less intrusize. It has a fast processor, so online activities are generally very good. Still way too expensive if it does not last two to three years.
Overall, the Z-Flip 6 fits in my front pocket, but the edges could be much less intrusize. It has a fast processor, so online activities are generally very good. Still way too expensive if it does not last two to three years.
Features
4
Performance
4
Design
3
Value
1
Response from Samsung USBy R&R, April 2, 2025
Greetings swatfor,
Thank you for taking the time to share your thoughts on the Galaxy Z Flip6. This device features impressive upgrades in camera technology, processing power, and durability compared to its predecessor. With a robust Armor Aluminum exterior, a Gorilla® Glass Victus® 2 scratch-resistant screen, an IP68 water resistance rating, and a strengthened hinge, the Galaxy Z Flip6 is built to withstand whatever life throws at it. As the toughest Galaxy Flip phone ever, it is designed to last. Additionally, with Galaxy Z Assurance, you have screen coverage if you ever need it. Discover more about your Z Flip6 and how it stacks up to its predecessors by checking out the article linked below. We are excited to have you in the Z Flip series community and look forward to continuing to impress you. Thank you for your review; we appreciate your trust in Samsung!
Compare the differences between the Galaxy Z Flip6 and Z Flip5
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy Z Flip6. This device features impressive upgrades in camera technology, processing power, and durability compared to its predecessor. With a robust Armor Aluminum exterior, a Gorilla® Glass Victus® 2 scratch-resistant screen, an IP68 water resistance rating, and a strengthened hinge, the Galaxy Z Flip6 is built to withstand whatever life throws at it. As the toughest Galaxy Flip phone ever, it is designed to last. Additionally, with Galaxy Z Assurance, you have screen coverage if you ever need it. Discover more about your Z Flip6 and how it stacks up to its predecessors by checking out the article linked below. We are excited to have you in the Z Flip series community and look forward to continuing to impress you. Thank you for your review; we appreciate your trust in Samsung!
Compare the differences between the Galaxy Z Flip6 and Z Flip5
https://www.samsung.com/us/support/answer/ANS10003234/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US