Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Average customer rating
4.8 out of 5
4.8
(4,550 Reviews)
Open Ratings Snapshot
Rating breakdown 4,550 reviews
5 Stars
3,782
4 Stars
621
3 Stars
85
2 Stars
28
1 Star
34
86%of customers recommend this product. 
(
166 out of 193
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Customer Rating
4 out of 5
4
Still trying to learn it!
on March 30, 2026
Posted by: Jamantha
[This review was collected as part of a promotion.] We have had our Galaxy S25 Ultra phones for over a year, and I'm still trying to figure it all out. I see Galaxy AI, but have not used it much. It will be interesting once I do!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 30, 2026
Posted by: Beth11223
[This review was collected as part of a promotion.] The S25 has been a great phone. Good vale for the money. Fast streaming and the Galaxy AI is great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than the Pixel 8 and 9 pro Xls
on March 30, 2026
Posted by: JazzyJeff
[This review was collected as part of a promotion.] Better phone connection than the Pixel. Smoother processing speeds. Decent picture quality. Fast and reliable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My review
on March 30, 2026
Posted by: Buckshot315
[This review was collected as part of a promotion.] I've use my phone everyday for work, friends, social media, gaming, watch videos and research. I've used galaxy AI a couple times for quick searchs and it help a lot for things I needed
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25+
on March 30, 2026
Posted by: Kayce1
[This review was collected as part of a promotion.] Although I haven't used Galaxy AI yet, everything else I've used has been exceptional so far. I main use my phone for social media, streaming and research. My experiences using my S25+ with what I do above has been outstanding with no hiccups. It has been an excellent experience so far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great screen resolution and lots of storage.
on March 30, 2026
Posted by: Androidman
[This review was collected as part of a promotion.] Great phone. Love the AI technology. It really helps when multitasking. The screen resolution is fantastic. The only thing I have an issue with at the moment is the battery.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamApril 1, 2026
Hello Androidman, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We know how important the battery life of your device is to your continued usage and enjoyment of your device. We have provided links to a few articles to help you maximize the battery life of your device for the best possible experience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25+ Phome
on March 30, 2026
Posted by: DATDUDE
[This review was collected as part of a promotion.] The S25+ is an Excellent Phone I Love all the features that this phone has I definitely rate this phone 10/10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This prodact is very fast screen is very clear & c
on March 30, 2026
Posted by: George
[This review was collected as part of a promotion.] Work & entertainment.
Games social media networks
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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