Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Average customer rating
4.8
(4,577 Reviews)
Rating breakdown 4,577 reviews
5 Stars
3,804
4 Stars
625
3 Stars
85
2 Stars
29
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Customer Rating
3
Nice phone but camera has issues
on March 13, 2026
Posted by: GALAXYUSER
[This review was collected as part of a promotion.] The phone works well and is fast. But camera keeps crashing and will not stay active. Unless I clear data and then relaunch, i was hoping the latest software update would fix it.But still ongoing issue.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Galaxyuser, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are happy with the enhanced speed of your device. We have provided a link to an article to help you troubleshoot the camera app not operating as intended on your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Samsung Galaxy S25 with AI .
on March 13, 2026
Posted by: Peterfrt66
[This review was collected as part of a promotion.] I love the new Samsung Galaxy S25. It has a longer battery charge, takes great pictures. The screen in smaller in size and fits in my pocket better. Love the AI technology; I use it daily to find answers to my questions, and even recommends places to eat close by.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on March 13, 2026
Posted by: Lovelife36
[This review was collected as part of a promotion.] I love this phone! So many great features and I love the galaxy AI features! I have no complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
More customizable
on March 13, 2026
Posted by: Kingofbeef
[This review was collected as part of a promotion.] I can't make every app have its own sound some of the apps appear that I can't customize the notification sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is such a great phone!
on March 13, 2026
Posted by: SugarLovexo
[This review was collected as part of a promotion.] I am huge into needing a phone for social media and overall daily use. This phone honestly satisfies both parts. Galaxy AI is really fun and helpful to use!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MJ Reviews
on March 13, 2026
Posted by: Newrealm
[This review was collected as part of a promotion.] Love the phone. I use it for everything. For calling, streaming, internet, social media, and emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone my wife loves it very much.
on March 13, 2026
Posted by: pizzkidd62
[This review was collected as part of a promotion.] Wife just got the phone but she is playing with all the cool features. She's trying the ai feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is comfortable
on March 13, 2026
Posted by: Azazzy
[This review was collected as part of a promotion.] The phone is pretty good the screen quality is really good. Picture is very vivid and pixel are top tier. The photo editing using galaxy ai to remove unwanted characters or people is really good. Its really perfect and it keeps both versions for comparison. The battery usage is very good due to the galaxy ai my phone barely dies because the usage is allocated very proficiently. The option to change the call quality during a phone call is very useful and the HD quality makes a difference. The live translate is really perfect in real time theres no lag.
Value
4
Written by a customer while visiting Samsung US