Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Average customer rating
4.4 out of 5
4.4
(148 Reviews)
Open Ratings Snapshot
Rating breakdown 148 reviews
5 Stars
107
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
12
87%of customers recommend this product. 
(
77 out of 89
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Customer Rating
5 out of 5
5
Love my phone
on March 23, 2026
Posted by: Love my galaxy
from Florida
Expertise:Expert
Verified Purchase:Yes
I love the color, quality, and easy use of my new galaxy s25+
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features, awesome PERFORMANCE, very Durable
on March 22, 2026
Posted by: Anonymous
Hands down, the best product that Samsung has put out, Very Durable, Long Lasting Battery Life, Studio HD Camera , with an amazing display and Top Teir Performance !!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT FEATURES
on March 16, 2026
Posted by: LUV2SHOP
Samsung Messenges, Samsung Galaxy Store, Samsung Servers, Samsung servers,
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meets expectations
on March 11, 2026
Posted by: Anonymous
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Love Samsung phones. Meets expectations, will never go got Iphones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My S25+
on March 5, 2026
Posted by: Sammie
from Pollok, Texas
Verified Purchase:Yes
I did 4 stars because I'm still feeling my way through. So far though, I'm pretty pleased with it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 6, 2026
Hi there Sammie, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you have been initally pleased with the usage of your device. We have provided a link to the complete manual for your device to assist you with the exploration of your device and alignment of the settings. We have also shared a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product, lack of sound quality
on March 5, 2026
Posted by: Passenger
Verified Purchase:Yes
Screen sensor wasn't very sensitive and sound quality wasn't good. Otherwise the phone very good.
Performance
4 out of 5
4
Design
4 out of 5
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello Passenger, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are overall enjoying the features and capabilities of your device. We have provided links to articles to help you with the audio quality and display sensitivity of your device. We have also shared a link to the Samsung Support Team for your convenience if you ever want assistance with the features of your device. We appreciate you being a Samsung customer. -Elizabeth
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on February 28, 2026
Posted by: Nikki H
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. The battery is fantastic and I love the larger screen. I've had several Samsung phones so the other features and usability is what I've come to expect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 2, 2026
Hello Nikki H, thank you for your feedback on your Samsung Galaxy S25+. We love hearing how much you are loving the battery life, display size, and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on February 26, 2026
Posted by: Larry
Expertise:Expert
Verified Purchase:Yes
great upgrade from Z5 flip. camera, screen, battery life are far superior. and the AI is great
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 3, 2026
Hey there Larry, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the upgrade to your new device, and that you are finding the camera, display, and battery life to be enhanced, and that you are enjoying the usage of Galaxy AI. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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