Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Average customer rating
4.4 out of 5
4.4
(148 Reviews)
Open Ratings Snapshot
Rating breakdown 148 reviews
5 Stars
107
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
12
87%of customers recommend this product. 
(
77 out of 89
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Pinkgold
Customer Rating
5 out of 5
5
I love it
on June 3, 2025
Posted by: Emad
from California
Expertise:Intermediate
Verified Purchase:Yes
Great phone, packed with great features, long life battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25+
on June 3, 2025
Posted by: Keies
Verified Purchase:Yes
Love it ,I only dislike having to hit ok after I enter my pass code but that's minor
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Perfect Size
on May 31, 2025
Posted by: Aaron
Expertise:Intermediate
Verified Purchase:Yes
Coming from a Sony Xperia 5 IV and I'm liking the size of the S25+ phone much better. Really, this is the perfect size, I wouldn't want it changed ever. And I personally like the edges a bit more rounded like this than the S25 Ultra, plus I don't see myself ever using the stylus. I personally would have spent more if the S25+ had a 5x optical zoom upgrade. Ease of use and app organization is excellent.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Camera is horible
on May 29, 2025
Posted by: klopez
from Texas
Expertise:Intermediate
Verified Purchase:Yes
camera quality is horible, especially in low light, when recording videos or using zoom, it pixelates intensely
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 30, 2025
Hey Klopez, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how valuable your camera is to you for capturing the amazing moments of your life for posterity. We have provided a link to an article to help you select the best settings and features of the camera for the best photos and videos. We have also shared a troubleshooting guide to help you with the blurriness of your photos you mention. We have lastly, shared a link to the Samsung Support Team if this experience continues, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25+
on May 27, 2025
Posted by: Knd2
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great phone and great service getting it to me in a timely manner and set up was easy.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 28, 2025
Hi Knd2, we appreciate your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear how pleased you have been with the inital purchase, setup, and usage of your newp hone. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products, or want to share additional feedback. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No memory card
on May 26, 2025
Posted by: Nomoresamsung
from Massachusetts
Expertise:Intermediate
No SD card slot? Just another way of ripping off their customer based. Sure, they have cloud storage...for more money
I have been a long time Samsung user even buying 2 of their stupid flip phones that suck. No more. There are too many other options of where I can spend my money. Bye bye Samsung!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 28, 2025
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand that some customers do need additional storage than comes installed on the device. The removal of the micro SD card is an effort to increase the durability and water resistance capabilities of the device. The usage of cloud based storage also allows you to access your media across all of the devices in your ecosystem. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get the PLUS
on May 23, 2025
Posted by: Shane
from Shelton,WA
Expertise:Expert
Verified Purchase:Yes
Very fast and takes great pictures! I am LOVING the coral color!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 29, 2025
Hi Shane, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are thrilled with the speed and camera quality of your phone. We hope you've had the opportunity to explore additional features like Galaxy AI, and we have provided a l ink to the full devie manual to assist you. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
In complete language pack
on May 23, 2025
Posted by: Disappointed
Verified Purchase:Yes
No full international language support for UI. Worthless phone
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 27, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S25+. We know how important specific features of your device are to you every day. Without knowing the details of your experience including what language you are experiencing frustration with, we have provided a link to the Samsung Support Team. These experts can work with you to review all options available to you for this feature. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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