Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Average customer rating
4.8
(5,597 Reviews)
Rating breakdown 5,597 reviews
5 Stars
4,628
4 Stars
783
3 Stars
115
2 Stars
34
1 Star
37
86%of customers recommend this product.
(
169 out of
197)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Customer Rating
5
This product has amazing features and quality.
on June 3, 2026
Posted by: Kayyyy
[This review was collected as part of a promotion.] This product has been very reliable. Very easy to use and with the help of galaxy Ai, it had only made it the most smooth stress free helpful source for day to day use and help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro level upgrade from my Motorola
on June 3, 2026
Posted by: Twstdbrwnbykr
[This review was collected as part of a promotion.] As a mobile compactor operator I rely on my phone for everything...scheduling, business contacts,communication with Waste Connections (crucial),bosses and family...so my phone must be tough and flexible. SAMSUNG has come through on all accounts with the 25S,and I can only imagine how much has improved on the 26..🤙
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on June 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone for personal and business uses. Galaxy AI is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As good as expected
on June 3, 2026
Posted by: Jeff01
[This review was collected as part of a promotion.] I use my phone several hours a day, for browsing, shopping, email, news, research, word games and photography. I am not a power user, so I probably use a fraction of this phone can do. Everything is fine - - no complaints. There is enough memory to ignore duplicative apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 3, 2026
Posted by: CandleQueen83
[This review was collected as part of a promotion.] This phone has great features, its fast reliable service and the galaxy AI features are incredible. I use my Galaxy S25+ for work and social media. I would be lost without it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25+ Review: Solid, But Room to Grow
on June 3, 2026
Posted by: SteveRob17
[This review was collected as part of a promotion.] Moving from a Galaxy S21 to the S25+ brings a massive leap in processing power and photography, but it isn't a flawless victory. After a full year of use, it stands out as a good, solid daily driver, though it leaves clear room for improvement.
The Good
Massive Camera Leap: Coming from the S21, the photo quality is night and day. Details are sharper, low-light handling is vastly superior, and shutter lag is gone.
Useful AI Features: Rather than feeling like a gimmick, the Galaxy AI tools have become a seamless part of daily use, making multitasking and photo editing incredibly efficient.
Performance: The jump in day-to-day speed from an older generation remains highly noticeable. The interface is buttery smooth.
The Letdowns
Underwhelming Battery: For a "Plus" model, the battery life is disappointing. It frequently requires a top-off to confidently survive a heavy day.
Sunlight Struggles: Despite marketing claims, the display remains difficult to see under direct, full sun, frequently washing out.
Final Thoughts
The S25+ handles heavy lifting with ease, and anyone upgrading from an older device will appreciate the performance. However, for a flagship price, Samsung still needs to iron out core basics like battery management and outdoor visibility.
Rating: 4 / 5 Stars
The Good
Massive Camera Leap: Coming from the S21, the photo quality is night and day. Details are sharper, low-light handling is vastly superior, and shutter lag is gone.
Useful AI Features: Rather than feeling like a gimmick, the Galaxy AI tools have become a seamless part of daily use, making multitasking and photo editing incredibly efficient.
Performance: The jump in day-to-day speed from an older generation remains highly noticeable. The interface is buttery smooth.
The Letdowns
Underwhelming Battery: For a "Plus" model, the battery life is disappointing. It frequently requires a top-off to confidently survive a heavy day.
Sunlight Struggles: Despite marketing claims, the display remains difficult to see under direct, full sun, frequently washing out.
Final Thoughts
The S25+ handles heavy lifting with ease, and anyone upgrading from an older device will appreciate the performance. However, for a flagship price, Samsung still needs to iron out core basics like battery management and outdoor visibility.
Rating: 4 / 5 Stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clear screen and great features
on June 4, 2026
Posted by: Kielly
[This review was collected as part of a promotion.] The Galaxy S25+ is an excellent all-around smartphone. Its biggest strengths are performance, battery life, software support, and Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the phone all in all.
on June 4, 2026
Posted by: Arizonagirl
[This review was collected as part of a promotion.] It's a great phone but i have noticed a pattern with its charging port as well as battery life
Value
3
Response from Samsung USBy R&R Team, June 4, 2026
Hi Arizonagirl, we appreciate your feedback on your Samsung Galaxy S25+. We know how important the battery life and charging of your device is to you every day, and we would love to help you with this experience. We have provided links to articles to help you maximize the battery life and troubleshoot the charging of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you further if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US