Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Average customer rating
4.8
(4,578 Reviews)
Rating breakdown 4,578 reviews
5 Stars
3,805
4 Stars
625
3 Stars
85
2 Stars
29
1 Star
34
86%of customers recommend this product.
(
166 out of
193)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Customer Rating
5
Excellent features
on March 30, 2026
Posted by: Talk2Johnny
[This review was collected as part of a promotion.] Well designed, easy to use. Great sound quality. Love it. Had the S20÷ before and loved it. This is a great upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too often the receptio its simply poor. G
on March 30, 2026
Posted by: Angeles
[This review was collected as part of a promotion.] Managing many photos simultaneously in the Gallery is almost impossible. Sometimes I attempt to get AI support b I t again its impossible to follow the recommendations or even ro understand the tasks to accomplish my desired task. Needs a lot of work to be more user friendly.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hello Angeles, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+. We understand how important specific functionality with your device is to you, and how frustrating it can be when you are finding it difficult to accomplish certain things. Without knowing exactly what you are attempting to do with your photos, we have provided a link to the complete manual for your device that shows how to use the photos app. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 25+
on March 30, 2026
Posted by: Florencen
[This review was collected as part of a promotion.] I love my Galaxy 25+. I use it to research many things. I watch various streaming videos. I dont like the AI very much so I dont use it. The o ly thing I dont like is the little.man figure in the corner for disabilities. Sometimes I hit it by accident and then it's talking the letters. Also, so.etimes it changes the color . Overall, I love my Galaxy 25+. I cannot wait till I can get the Galaxy 26+ in about two months.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Plus: AI Powerhouse & Pure Joy!
on March 30, 2026
Posted by: Btroutx
[This review was collected as part of a promotion.] Galaxy S25 Plus: AI Powerhouse & Pure Joy!
Just wanted to share my excitement for the Samsung Galaxy S25 Plus! I'm a long-time Samsung fan, and this phone feels like a huge leap.
The design is sleek, feels amazing, and that screen? Absolutely stunning. Colors are vibrant, and scrolling is incredibly smooth. Performance is blazing fast – no lag, ever. It handles everything effortlessly.
But the real star is the Galaxy AI. The camera, already stellar, now has magic. Object Eraser works flawlessly, and the Generative Fill saved a photo I thought was ruined by expanding the background perfectly. It's like having a pro editor built-in.
Battery life is strong, easily lasting me all day even with heavy use, and I feel the AI intelligently optimizing things. Beyond the camera, AI features like real-time translation during calls are genuinely useful and make communication effortless. AI summarization for articles is a time-saver!
This phone isn't just an upgrade; it's a game-changer thanks to how deeply and seamlessly Galaxy AI is integrated. It makes daily tasks quicker and feels genuinely smarter. Worth every penny for the premium experience! Totally recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung 25+ is user friendly
on March 30, 2026
Posted by: Db1366
[This review was collected as part of a promotion.] This Samsung 25+ is very user friendly. Uploading apps is quick and easy. The Galaxy AI feature is a nice addition. Very helpful for hands-free questions and information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good battery, good performance.
on March 30, 2026
Posted by: Frrile
[This review was collected as part of a promotion.] Good battery, good performance.
Don't use Galaxy Ai but it's not always pushing itself or popping up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality and Performance
on March 30, 2026
Posted by: Luisma
[This review was collected as part of a promotion.] This product delivers exceptional performance. The build quality is sturdy, and it feels like a premium piece of equipment. In terms of functionality, it is fast, responsive, and the battery life [or sound quality] is impressive. It has significantly improved my daily workflow and operates exactly as advertised.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Story
on March 30, 2026
Posted by: Sixx975
[This review was collected as part of a promotion.] Phone is great. Would recommend it to my friends and family.
Value
4
Written by a customer while visiting Samsung US