Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Average customer rating
4.4 out of 5
4.4
(146 Reviews)
Open Ratings Snapshot
Rating breakdown 146 reviews
5 Stars
106
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
11
86%of customers recommend this product. 
(
76 out of 88
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Customer Rating
4 out of 5
4
Not much of difference between S23+
on January 1, 2026
Posted by: Rigo
Verified Purchase:Yes
Not much if a difference between S23+ and S25+
I skipped S24+ I bet you they are the same.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 5, 2026
Hey Rigo, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear you are happy with the usage of your device, and we would love to help you discover all of the enhanced capabilities available on your device. We have provided a link to the complete manual as a companion to your exploration of the features available on your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Samsung S25+ Phone
on February 9, 2026
Posted by: None of the Above
Verified Purchase:Yes
So easy to move from my S21 to this phone. Link to Watch8 is much better. Display colors "pop". Easier to use, even with more capabilities.
Response from Samsung USBy R&R Team, February 10, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how easy your upgrade to this new device has been, and how well it pairs with other devices in y our ecosystem. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on February 28, 2026
Posted by: Nikki H
from Phoenix AZ
Expertise:Intermediate
Verified Purchase:Yes
I love this phone. The battery is fantastic and I love the larger screen. I've had several Samsung phones so the other features and usability is what I've come to expect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, March 2, 2026
Hello Nikki H, thank you for your feedback on your Samsung Galaxy S25+. We love hearing how much you are loving the battery life, display size, and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT FEATURES
on March 16, 2026
Posted by: LUV2SHOP
Samsung Messenges, Samsung Galaxy Store, Samsung Servers, Samsung servers,
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features, awesome PERFORMANCE, very Durable
on March 22, 2026
Posted by: Anonymous
Hands down, the best product that Samsung has put out, Very Durable, Long Lasting Battery Life, Studio HD Camera , with an amazing display and Top Teir Performance !!!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Phone
on April 19, 2026
Posted by: Camper4ever
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
I love the coral color! The battery is lasting longer than my previous phone (s10+). There are many features that I miss, mostly the jack to plug in ear buds without an adapter.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mystery phone
on April 22, 2026
Posted by: Howar knight
Verified Purchase:Yes
Attemting you charge, it is approximately fifty fifty success. Simply won't charge sometimes. I had to go by a wireless charger which helps. Some times the keys just start.
taken off as if somebody is tapping on its on as if someone is tappping them makes it hard for me to send a text. it is a mystery. the most expensive phone ever bought is the most problematic.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 22, 2026
Hello Howar knight, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended. We have provided a link to a troubleshooting guide to help you with the charging of your device. We have also shared a link to the Samsung Support Team to assist you with the experience you mention with your display and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Help
on May 4, 2026
Posted by: Faisal
from 843/01,Kazi colony, maijdee court, Noakhali.
Expertise:Expert
Please help me 🙏. In this time. I remember this always.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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