Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Average customer rating
4.4
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
106
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
11
86%of customers recommend this product.
(
76 out of
88)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Blueblack
Posted by: Shellita26
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Always Samsung customer, great smart phone, eaay trade in program
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: User7146
Verified Purchase:Yes
The phone is amazing and I couldn't be happier. The quality and speed and functionality is better than any other phone I've ever had, including newer models of other brands. And galaxy AI is just absolutely amazing.
Written by a customer while visiting Samsung US
Posted by: Larry
Expertise:Intermediate
Verified Purchase:Yes
I am coming from an S22+ so the new model has great battery life and awesome display. I did looked at other manufacturers but Samsung has the smoothest OS.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Customer Rating
1
Mic not working correctly on calls answered using
on October 5, 2025
Posted by: Mahathi
Expertise:Expert
Verified Purchase:Yes
Having issues with Mic 2 when answering calls on speakerphone
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from Samsung USBy R&R Team, October 6, 2025
Hello Mahathi, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S25+. We know how important your phone calls are to you, and we would love nothing more than to assist you in being able to take your phone calls in any way you choose. We have provided a link to an article to help you troubleshoot the microphone on your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dana
from Kansas City, Mo
Verified Purchase:Yes
I'm love with it! I upgraded from a Samsung Galaxy s10e so I was overdue. I am so happy with my S25+!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeffrey
Verified Purchase:Yes
Luv this phone. It has a great camera and a ton of ram!
Response from Samsung USBy R&R Team, October 10, 2025
Hey Jeffrey, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are so in love with this device, and finding the camera so amazing for your photos and videos. We have provided a link to the complete manual for your device to assist you further with features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Pascual G
from Jersey shore, nj
Expertise:Intermediate
Verified Purchase:Yes
Great , reliable phone. Just enought to boost my old phone the 21+. Software and hardware performed well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from NC
Expertise:Intermediate
Verified Purchase:Yes
This phone was going to be my first purchase after upgrading from my Note 8s. I couldn't afford it at the time, but eventually saw an opportunity. This phone is powerful and can do the things that I need and depend on doing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US