Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Average customer rating
4.4
(278 Reviews)
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product.
(
149 out of
172)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Customer Rating
5
Fingerprints and NFC
on March 30, 2025
Posted by: Seeking Alfa
These are by far the best phones I ever used fast smart and secure
Written by a customer while visiting Samsung US
Customer Rating
4
Great customization features
on March 28, 2025
Posted by: Anupa
Expertise:Expert
I love the new setting to make the lock screen clock bigger and the widget settings on the lock screen. I also liked that we can turn off app labels on the home screen. Another great feature is direct dial; direct messages can even include WhatsApp contacts and be organized into folders.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 28, 2025
Hey there Anupa, thank you for your feedback on your Sasmsung Galaxy S25+. We are thrilled to hear how pleased you are with the ability to customize your phone to your preferences, and are enjoying the enhanced features and capabilities of your phone. We have provided a link to the Samsung Support Team for your convenience to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Good phone, irritating features
on March 26, 2025
Posted by: Timber
Expertise:Intermediate
Phone runs well, battery lasts me through the day. Camera seems to be good as well. LET ME TURN OFF THE INTRUSIVE AND IRRITATING WIFI CALLING NOTIFICATION! I don't want it and I clear the notification 10+ times per day. It is nothing but an irritation.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, March 27, 2025
Hey Timber, thank you for sharing your thoughts about your Samsung Galaxy S25+. We know how important your device is to you, and wanting the best experience every day without the interruptions of notifications that aren't important to your usage. We have provided a linkto the full device manual below to help you best align all of the settings to your preferences. We have also shared a link to the Samsung Support if you prefer one on one assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Muy bueno
on March 24, 2025
Posted by: Lulo
Me gusta ese teléfono Samsung Gala 25 me gustaría pagar 45 algo mensual
Written by a customer while visiting Samsung US
Customer Rating
1
Abysmal Battery Life
on March 22, 2025
Posted by: Dan K
from Chicago
Expertise:Expert
This phone has the worst battery life of any Samsung phone that I've ever owned. I traded in a 3-year old Galaxy S22+ for this phone and I deeply regret it. The old, tired-out battery in my previous phone had substantially better battery life than this brand new one. If you get just a few hours of screen-on time, consider yourself lucky. If you're a moderate to heavy daily phone user, plan on having to charge your phone at least twice, sometimes three times, every day.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hello Dan K, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how valuable the battery life of your device is to you, and the battery of this device is designed to adjust the consumption based on your usage habits after a short period of time. If this is not your experience, we have provided a few links to troublehooting guides to help you at your convenience. We have also shared a link to the Samsung SUpport Team to offer additional assistance and options for a resolution if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ceo
on March 19, 2025
Posted by: Quick 1
If I have a good deal and they give me that deal.I'm Alaska for it was the greatest war.I'm on a ai
Written by a customer while visiting Samsung US
Customer Rating
3
Defective device
on March 18, 2025
Posted by: Doozy
I bought this over a month ago and I'm not very happy with it. When I try to take or make calls over the speaker the person at the other end can't hear anything. It comes out as garbled noise
Response from Samsung USBy R&R Team, March 18, 2025
Hi Doozy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We would love to help you with the experience you mention with the audio during your phone calls. We have provided a link below to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Do Not Purchase if you Use Google Maps Timeline
on March 16, 2025
Posted by: Webmo
Expertise:Intermediate
This product has fatal Google Map Timeline issues. Search around online if this is a software product that is important to you. This is a Samsung issue, not a Google issue, and Samsung has shown no interest in solving it. Moreover, Samsung's Smart Switch plays a role in creating this error. I completely regret this purchase and this will be my last Samsung device.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, March 17, 2025
Hi there Webmo, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it is when you rely on specific software and it is not meeting your expectations. We have provided a link to an article to help you with the app not operating as intended. We have also shared a link to the Samsung Support Team if this experience continues and you would like to discuss this matter further. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US