Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Average customer rating
4.4
(278 Reviews)
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product.
(
149 out of
172)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Posted by: VegasMichelle
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Excellent phone! I upgraded from the S20 and I like how it was easy to transfer my data to the new phone and same feel to navigating the phone. I did a trade in and the process went great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Adam
Verified Purchase:Yes
S23 Ultra I traded in was way better phone.
I seems like Samsung lowered quality and performance.
I seems like Samsung lowered quality and performance.
Response from Samsung USBy R&R Team, July 3, 2025
Hey Adam, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important your phone is to you every day for a range of tasks, and we would love to help you troubleshoot the battery life and camera of your device. We have provided links to articles to address these matters at your convenience. We have also provided a link to the Samsung Support Team if these experiences continues, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on July 2, 2025
Posted by: Brooney1
I have been a Samsung phone user forever and this is the first time I am disappointed. I wish I had not upgraded. Battery life is not good. The volumes of ringtones and other sound is constantly resetting to silent. I miss calls that I never hear. I've reached out in forums and Samsung and haven't found answers. Paying more every month increases the pain!
Response from Samsung USBy R&R Team, July 2, 2025
Hello Brooney1, thank you for sharing your feedback on your Samsung Galaxy S25+. We know how frustrating it is when your device is not meeting your expectations, and we would love to assist you in resolving your frustrations. The intelligent battery of your device is designed to maximize after a short period of usage, as the battery adjusts to your consumption habits. This process is sped along by allowing the battery to drain down without relying on external power sources throughout the day. If you do not experience the adjustment, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also provided a link directly to the Samsung Support Team to offer assistance with the settings not staying consistent to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Damian
Expertise:Intermediate
Verified Purchase:Yes
This phone is great. It is light but feels sturdy and elegant. Great camera . Fast lrocessing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TAus
from Georgia
Verified Purchase:Yes
I absolutely love my Samsung Galaxy S25+! The sleek design feels premium, and the blue color is stunning in person. The camera quality is top-tier — crisp, vibrant, and perfect for capturing everyday moments. Overall, the performance and build quality are amazing. Samsung really delivered with this one!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SuzieQ
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Like the ease of using the phone. So far, the only thing I don't like is the AI feature. Maybe I'll get use to it. Only time will tell.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Happy in Texas
from Fort Worth, Texas
Expertise:Expert
Verified Purchase:Yes
The Galaxy S25 Plus combines practical durability with intelligent AI integration, creating a device that not only withstands daily life but actively enhances it. Its thoughtful design and seamlessly embedded AI tools make every interaction smoother and more efficient. This is a phone that feels both confidently built and genuinely smart.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alessa
from Las Vegas
Expertise:Intermediate
Verified Purchase:Yes
This is my first experience buying a phone directly from the manufacturer. Great experience!!!! Easy online shopping, price better than the store, my storage was doubled for free, and the phone doesn't have all of those extra unnecessary apps on it when you purchase through a phone carrier. And... I was able to get a color not available in stores. Loves my experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US