Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Average customer rating
4.4
(278 Reviews)
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product.
(
149 out of
172)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Customer Rating
4
Bummed galaxy owner
on July 12, 2025
Posted by: Fozzy
Really bummed you kept out the blue tooth s pen. Shouldn't matter if it cuts down on cost or if some users dont use it. That was a big feature of the phone and just to have that feature put it in it own category for the phone. Very disappointed and probably will wait now on a new one. Bring it back!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Pamela
Expertise:Expert
Verified Purchase:Yes
I no longer have this phone. It did not hold a charge for lingerbthan 8 hours.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hey there Pamela, we appreciate your feedback on your Samsung Galaxy S25+. We know how frustrating it is when you have a new device that is not meeting your expectations in functionality. The intelligent battery of this device is designed to maximize after a short period of usage where the device adjusts to your specific consumption habits. We have a few articles available online to help our customers maximize the battery manually if this is not your experience, and we have provided them below. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The phone Samsung S25 plus is great. The customer experience with Samsung was awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great mobile perfect features, camera, easy to use
on July 7, 2025
Posted by: abel mtz
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Excellent cellphone works perfect, great features, easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rcmaiden
from Mechanicsburg, PA
Verified Purchase:Yes
Phone is good and sturdy. Not too different from s23+. Phone definitely heats up very fast.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Lisa
from Branchburg NJ
Expertise:Intermediate
Verified Purchase:Yes
Love the phone easy to set up, but having trouble with dropped calls.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy R&R Team, July 8, 2025
Hey there Lisa, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the ease of setup of your device, and are finding the features to be useful. We have provided links to a few articles to help you with the dropped calls you mention experiencing. We have also shared a link to the Samsung Support Team if these troubleshooting tips don’t help you resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Slava
from Ca
Expertise:Expert
Verified Purchase:Yes
Great phone but would have liked a bigger screen, thanks
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MrDrake
Expertise:Expert
Verified Purchase:Yes
I dont like that the screen is sensitive to touch. It dials, messages, clicks, changes things, etc when in my pocket. Other than that all good.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US