Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Average customer rating
4.4 out of 5
4.4
(278 Reviews)
Open Ratings Snapshot
Rating breakdown 278 reviews
5 Stars
197
4 Stars
37
3 Stars
16
2 Stars
7
1 Star
21
87%of customers recommend this product. 
(
149 out of 172
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Customer Rating
3 out of 5
3
Samsung 25 plus
on July 26, 2025
Posted by: Anonymous
from Cookeville Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Doesnt stay charged long should last all day should have got the ultra
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 28, 2025
Hi Shannon Stafford, we appreciate your feedback on your Samsung Galaxy S25+. We know that all-day battery life are critical to your continued usage and enjoyment of your device, and we would love nothing more than to assist you with this experience. We have provided links to articles to help you maximize your battery life on your device. We have also provided a link to the Samsung Support Team to offer additional expertise if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
camera
on July 25, 2025
Posted by: Vincce
Verified Purchase:Yes
The pictures taken are blurry. Not as good as ultra S 23.
Response from Samsung USBy R&R Team, July 28, 2025
Hi there Vincce, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided links to a few articles to help you troubleshoot the experience with your camera, and discover the different settings of your camera. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25+
on July 24, 2025
Posted by: Aaron
Verified Purchase:Yes
Battery quality is great and more space to store pics and downloads.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Don't Like
on July 24, 2025
Posted by: Mrteebees
from Philadelphia Pa
Expertise:Expert
Verified Purchase:Yes
After using the S25+ I feel that the S24 is a better phone
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 25, 2025
Hey there Mrteebees, thank you for your feedback on your Samsung Galaxy S25+. We understand how important your phone is to you, and wanting specific functionality every day. Without knowing what features are causing this disappointment for you, we have provided links to the complete manual and the Samsung Support Team to help you discover the full capabilities, align your device to your preferences, and troubleshoot any frustrations you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25+
on July 22, 2025
Posted by: Eliott
from Edwardsville,IL
Verified Purchase:Yes
It's a great phone, little on the bigger side but not terribly so, might need two hand use. Runs like a dream, impeccable quality, really just a worth it buy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better
on July 19, 2025
Posted by: ATmikeL
from Atlanta Ga
Expertise:Intermediate
Verified Purchase:Yes
Now I am getting comfortable with the new updated Android. Better access to swipe notifications, and familiarity with the settings has been beneficial. Family members always trying to improve their experience, as we learn the right approach. Default app settings is better once you know where to find it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Phone, Bad Battery Charge
on July 18, 2025
Posted by: S25 Plus
Verified Purchase:Yes
I like the phone, but the battery charge is terrible.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!!
on July 13, 2025
Posted by: Anonymous
from Bryson city ,NC
Expertise:Expert
Verified Purchase:Yes
I love this phone perfect size sleek and very nice
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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