Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Average customer rating
4.4 out of 5
4.4
(148 Reviews)
Open Ratings Snapshot
Rating breakdown 148 reviews
5 Stars
107
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
12
87%of customers recommend this product. 
(
77 out of 89
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB S936U Unlocked - Coralred
Customer Rating
5 out of 5
5
GREAT PHONE!!!
on September 15, 2025
Posted by: mmt2025
from USA
Expertise:Expert
The S25+ is the greatest phone that I've ever had! Very smooth scrolling, fast changing apps, very good utility options, and extremely fast wifi, along with an extremely vivid screen. IcyBlue color is good too. Great job, Samsung!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE IT
on September 14, 2025
Posted by: JOYCE
Verified Purchase:Yes
TOOK ME A WHILE TO LEARN IT, MY LAST CELL WAS A SAMSUNG 20S+ LOL
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on September 12, 2025
Posted by: Anonymous
from Eufaula AL
Expertise:Expert
Verified Purchase:Yes
Phone is Amazing. Never been disappointed with Samsung. Love the pictures it takes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Hey there Chris Byrd, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with this new phone, and have always been with all of your Samsung devices. We have provided a link to the manual for your device to help you further enhance your experience with your camera with the features of Galaxy AI. We have also provided a link to the Samsung Support Team if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far, so great
on September 4, 2025
Posted by: Sabrina
from North Carolina
Verified Purchase:Yes
I've only had this phone for a short time, but so far it seems to be everything it's advertised to be. I am pleased with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Sabrina, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are initally thrilled with the usage of your new device. We have provided links to resources to help you discover additional features, align the settings of your device to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera Quality is Not That Great
on August 31, 2025
Posted by: Victor
Expertise:Expert
Verified Purchase:Yes
The camera quality is better on the galaxy S24 FE than this phone. I was expecting the S25 plus to be better because that's how it should be. Aside from that, the phone is great. Happy that samsung has added 7 years of OS updates now.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 3, 2025
Hello Victor, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to an article to help you with the different camera features and settings of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
dont purchase
on August 27, 2025
Posted by: pg112782
from Massachusetts
Expertise:Expert
This is the worst phone Samsung has produced. extremely buggy and slow. nothing works as it should. my touch screen just doesn't work at times most websites won't load the first time. it takes screen shots while being off all the time. the battery barely last 8hrs. I appreciate the side bars, but they have gone way to far you can't swipe across any part of the screen without one of the many side bars opening up. the connectivity via blue tooth is very spotty loose connection constantly. every call that is not in my phone list comes up a "possible spam". Buyer beware this phone is not worth the money.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Pg112782, thank you for your feedback on your Samsung Galaxy S25+. We understand how valuable your phone is to you every day, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided links to a few articles to help you troubleshoot the speed, battery life, and Bluetooth connection of your device. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to offer assistance if these experiences continue with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25+
on August 26, 2025
Posted by: gz5150
from ID.
Expertise:Intermediate
Verified Purchase:Yes
I've tried other phones, but seem to always come back to Samsung S series phones. The phones are nice and the software/OS experience is more polished compared to others.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 21, 2025
Posted by: Chad Mac
from Texas
Verified Purchase:Yes
Traded up from a S21 Ultra since it was nearing the end of factory updates. The S25 Plus has 7 years of factory updates and is the same size as the S21 Ultra but lighter. Battery is almost the same size but is lasting longer. Charging is a little faster since the S25 Plus will accept 45w instead of only 25w. Screen is definitely brighter. Speakers are really good. Love the flat screen over the curved one on the S21 Ultra. This phone does almost everything that the S25 Ultra does so there wasn't enough reason to get the Ultra again. I'm very happy with the S25 Plus.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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