Customer reviews from blackanddecker.com
Black+Decker - 20V MAX POWERCONNECT 2.0Ah Lithium Ion Battery (LBXR2020-OPE)
Average customer rating
2.6
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
4
1 Star
5
50%of customers recommend this product.
(
7 out of
14)
Customer Reviews for Black+Decker - 20V MAX POWERCONNECT 2.0Ah Lithium Ion Battery (LBXR2020-OPE)
Customer Rating
5
Many uses
on May 4, 2021
Posted by: Reid
from Flushing, MI
Gender:Male
I use the 20V battery for my chain saw, leaf blower, and two weed trimmers. It makes my yardwork fast and efficient, no dragging around a cord or yanking on a gas pull start.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Did Not Charge
on August 30, 2023
Posted by: Ethan
from North Carolina
I received this battery with a drill for my birthday, used it for a project, then it died. The battery then refused to charge on either the charger it came with or any of the other chargers I have for this kind of battery.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Roxy BLACK+DECKER, Roxy BLACK+DECKER, September 1, 2023
Hello Valued Customer, I appreciate your feedback on the LBXR202 20V MAX* POWERCONNECT™ 2.0Ah Lithium Ion Battery and I'm sorry to hear it isn't charging. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Batteries don’t hold charge
on September 27, 2023
Posted by: Kellys
from Menominee Michigan
Batteries only last 10 minutes, purchased more batteries and still only get 8-10 minutes out of full charge disappointed can’t get my yard done with charge on 3 batteries and have a small yard to do
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, Thanks, Deeris BLACK+DECKER, September 28, 2023
Hello Kellys, your feedback is valuable as we consider every piece of feedback we come across. We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements. Please be advised if a longer runtime is needed we recommend a higher Ah/Amp battery. If you have further questions please email us at WECARE@SBDINC.COM
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Run time too short.
on July 10, 2024
Posted by: dab222
Doesn’t have a long enough run time. Needs to have more capacity.
I would recommend this to a friend!
Response from blackanddecker.comBy Lee, July 23, 2024
Hello dab222. We appreciate your feedback on the Battery Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Bad battery with product
on March 13, 2025
Posted by: Rebel1
I got two 20 volt batteries with my product and one of them will not charge at all it just blinks red, while the other works great and gets a full charge. I wish they would offer a plan where you could trade in your bad batteries for a good one.
Response from blackanddecker.comBy BLACK+DECKER, March 14, 2025
Hello Rebel1 and thank you for taking the time to provide your feedback on the LBXR2020-OPE 20V MAX* POWERCONNECT™ Lightweight Battery, 2.0 Ahand I'm sorry to hear the battery is not charging. Your satisfaction is our top priority. Someone from our customer service team will be in contact with you via the email address you provided to assist you.
Thank you, Roxy
Thank you, Roxy
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Bad battery with product
on March 13, 2025
Posted by: Rebel1
from Texas
I received two 20 volt batteries with my product, one will not take a charge at all, it just blinks red and the other one fully charges. I wish they would allow a swap out for the bad one for a good one.
I would recommend this to a friend!
Response from blackanddecker.comBy Customer Service, March 21, 2025
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the address you have provided and have assisted you with this issue.
Thanks
Black+Decker®
Social Media Team
Thanks
Black+Decker®
Social Media Team
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Dies quickly
on October 17, 2025
Posted by: Jujub1
from Bonaire, Ga
Worked well till it died after having it for just barley a year.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Stanley Black And Decker, Stanley Black And Decker, October 17, 2025
Hello Jujub1, I appreciate your feedback on the 20V MAX* POWERCONNECT™ Lightweight Battery, 2.0 Ah LBXR2020-OPE, and I'm sorry to hear it died after having it for just barely a year. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Written by a customer while visiting blackanddecker.com