Customer reviews from zagg
mophie - Juice Pack Access 2000mAh Battery Case for iPhone X / XS - Deep Red
Average customer rating
3.1
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
2
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
2
Customer Reviews for mophie - Juice Pack Access 2000mAh Battery Case for iPhone X / XS - Deep Red
Customer Rating
2
not a big back up
on November 12, 2020
Posted by: Sherry M.
I like the color and fit of the case. the case is heavy (for me) and super slick so super slippery in your hand. I feel the back up is not that much. I got not even half my phone battery charged back up when I used it. And it does take at least a full day to charge to case.
Written by a customer while visiting zagg
Customer Rating
5
Helps for all day use
on December 7, 2020
Posted by: Ken B.
Great products Great Company Great customer service
Written by a customer while visiting zagg
Customer Rating
3
Works ok
on December 29, 2020
Posted by: Megan D.
The battery case does charge the phone. Passthrough charging is also very nice. However, the case does cause the phone to become non-responsive to touch input sometimes. The only thing I can figure is that the side buttons are getting input from the case. This is resolved by removing the phone from the case and does not happen when the phone is in the non-charging Apple brand case I have.
Written by a customer while visiting zagg
Customer Rating
4
Xs Max juice pack will
on November 4, 2020
Posted by: Jayme M.
Xs Max juice pack will not hold a charge.
Xs juice pack works well.
Written by a customer while visiting zagg
Customer Rating
2
Disappointed
on October 29, 2020
Posted by: Morgan S.
I have purchased 2 of these, one red and one blue. It only charges the phone to about 30% when it starts from around 5%. Juice pack access needs much improvement. Not sure if I would recommend purchasing.
Response from zaggBy Isaac Chyon, October 29, 2020
We're sorry to hear you've had this experience with us. As the iPhone's battery has increased in capacity over time, in order for a juice pack to give a full-charge, the case will be extremely thick. Here at ZAGG, we have considered both form and function, and a product that feels great whether in your hands, pocket or purse. Therefore, a juice pack is really treated as an insurance in order to have more time to find a outlet. If there is anything else we can do to improve your experience, please reach out to us at bit.ly/ZAGG-Email-CS. Thanks.
Written by a customer while visiting zagg
Customer Rating
4
Better Feel
on January 27, 2021
Posted by: Katrina G.
So I’m really comparing this to the 11Pro Max juice pack I have and this one just last and produces way better results. Maybe because it’s a smaller phone? Either way I would say this one was worth the money while the other...jury is still out.
Written by a customer while visiting zagg
Customer Rating
1
Doesn’t work without charger connected
on February 3, 2021
Posted by: Valarie R.
I thought it was a mobile charging case but it doesn’t work without being plugged in w case and phone. I will return
Written by a customer while visiting zagg
Customer Rating
1
I have a juice pack
on March 10, 2021
Posted by: June J.
I have a juice pack for my phone but lost the top piece. I re-ordered and accidentally got the wrong size. I have to pay to send it back and then I have to re-order instead of being able to exchange without paying shipping. It’s not worth sending it back for the cost of the shipping.
Written by a customer while visiting zagg