Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.6
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
30
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Customer Rating
5
Lightweight laptop that handles work, gaming and A
on September 21, 2025
Posted by: emzalot_4372
[This review was collected as part of a promotion.] Really impressed with this laptop. It looks sleek, thin, and lightweight but still feels solid. It runs on Windows 11 and handles apps like Microsoft Teams, Word, Outlook, and Excel really smoothly, even with several tabs open at once. The 1080p picture quality on YouTube is great - bright and sharp, and the OLED screen makes videos look really smooth, even in fast action scenes.
I didn’t buy it for gaming, but I’ve tried Roblox, Call of Duty, and Elder Scrolls, and they all played brilliantly with no lag or glitches. I was especially impressed with Call of Duty — even during the fast shooting action sequences, the graphics were super smooth and responsive, which I didn’t expect from such a slim laptop. The sound is good too, even though the speakers are on the bottom. You get one USB-A port (handy for a mouse) and two USB-C ports for everything else.
The AI features built into the Snapdragon X16 really stand out, helping apps run more efficiently, optimizing performance, and speeding up tasks with minimal battery impact. It’s easy to access at any time using the dedicated AI button, which lets you ask questions, get instant answers, and analyze files directly on your device as well as troubleshooting.
The battery easily lasts all day, which makes it perfect for students or anyone who needs a reliable laptop to carry around.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It’s brilliant to hear the OmniBook 5 is shattering expectations with "super smooth" performance, even in Call of Duty.
We’re thrilled the OLED screen is making your apps look sharp and that the Snapdragon® X AI features are keeping things efficient. It sounds like the perfect "all-day" companion for everything from AI analysis to gaming on the go. Glad that USB-A port is coming in handy for your mouse!
We’re thrilled the OLED screen is making your apps look sharp and that the Snapdragon® X AI features are keeping things efficient. It sounds like the perfect "all-day" companion for everything from AI analysis to gaming on the go. Glad that USB-A port is coming in handy for your mouse!
Written by a customer while visiting hp.com
Customer Rating
5
I have to mention the long lasting battery.
on September 21, 2025
Posted by: LukasC
[This review was collected as part of a promotion.] HP Omni book 5 offers the best value for money. Starting with the smooth matt casing which is solid and will protect my laptop to last for years. During the work with a multiple tabs and programs open I can't notice any performance slowdown. Finally I have to mention the long lasting battery. I highly recommend this laptop.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It is fantastic to know that the OmniBook 5 is hitting that sweet spot of performance and value for you! 💙
We’re thrilled that the solid matt casing gives you that long-term peace of mind, and that the long-lasting battery is standing up to your multitasking across all those tabs and programs. It sounds like you’ve found a durable workhorse that’s ready for years of service. Cheers!
We’re thrilled that the solid matt casing gives you that long-term peace of mind, and that the long-lasting battery is standing up to your multitasking across all those tabs and programs. It sounds like you’ve found a durable workhorse that’s ready for years of service. Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Great laptop
on September 18, 2025
Posted by: nicolaa50_3342
[This review was collected as part of a promotion.] I love the larger screen, it allows for watching films when working away. The laptop is sleek in design. It was really easy to set up initially. The battery life is brilliant, I seem to rarely have to charge it. Its great for school work.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It is wonderful to hear that the OmniBook 5 has become your go-to for both schoolwork and winding down with a film! 💙
We are so glad the larger screen and sleek design are making those trips away from home much more enjoyable. It’s also great to know the brilliant battery life is living up to its reputation- there’s nothing better than a laptop that rarely needs to be tethered to a wall! It sounds like you've found the perfect balance of productivity and entertainment.
We are so glad the larger screen and sleek design are making those trips away from home much more enjoyable. It’s also great to know the brilliant battery life is living up to its reputation- there’s nothing better than a laptop that rarely needs to be tethered to a wall! It sounds like you've found the perfect balance of productivity and entertainment.
Written by a customer while visiting hp.com
Customer Rating
4
I am not disappointed
on September 12, 2025
Posted by: PhilipS
[This review was collected as part of a promotion.] I bought this because I was reliant on my work laptop all the time. I wanted my own laptop to keep photos, music tabs, and to do my guitar lessons. In terms of screen size, as I don’t intend on carrying around I opted for the larger screen.
First off, the laptop itself is sleek in design, it looks really nice. The initial set up is very easy as the instructions are very straight forward to follow and it did not take long at all. I’m new to Windows 11 so that took a bit of getting used to, but once I got by that, personalising the laptop was very easy to pick up. When you log on it loads up very quick which is a bonus.
I use this for guitar lessons, and can say the sound is clear, and the video is very sharp; the larger screen helps with the video call for sure.
In terms of ports, there are 2 usb-c’s that can be used as inputs and outputs (1 for a charger if using plugged in), if you need to have more connections or connect a monitor there are universal hubs that can be sourced, this is something I have personally done myself. I feel the laptop could have done with an HDMI, but it’s not a show stopper.
Last, but not least, the battery - I’ve not used it a great deal without the charger being plugged in, but so far it appears to hold a good charge. For me and what I use it for, overall this laptop is great, only let down for is the minimal amount of ports, but that’s easy remedied.
First off, the laptop itself is sleek in design, it looks really nice. The initial set up is very easy as the instructions are very straight forward to follow and it did not take long at all. I’m new to Windows 11 so that took a bit of getting used to, but once I got by that, personalising the laptop was very easy to pick up. When you log on it loads up very quick which is a bonus.
I use this for guitar lessons, and can say the sound is clear, and the video is very sharp; the larger screen helps with the video call for sure.
In terms of ports, there are 2 usb-c’s that can be used as inputs and outputs (1 for a charger if using plugged in), if you need to have more connections or connect a monitor there are universal hubs that can be sourced, this is something I have personally done myself. I feel the laptop could have done with an HDMI, but it’s not a show stopper.
Last, but not least, the battery - I’ve not used it a great deal without the charger being plugged in, but so far it appears to hold a good charge. For me and what I use it for, overall this laptop is great, only let down for is the minimal amount of ports, but that’s easy remedied.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Philips! We're happy to hear the OmniBook 5 is hitting the right notes for your guitar lessons!
We’re thrilled the sharp video and clear sound are making your virtual sessions more immersive. It’s great you found a way around the port selection with a universal hub; while we kept the design sleek, we appreciate the feedback on the HDMI. Sounds like you’ve already mastered Windows 11 and have your setup exactly where you want it!
We’re thrilled the sharp video and clear sound are making your virtual sessions more immersive. It’s great you found a way around the port selection with a universal hub; while we kept the design sleek, we appreciate the feedback on the HDMI. Sounds like you’ve already mastered Windows 11 and have your setup exactly where you want it!
Written by a customer while visiting hp.com
Customer Rating
5
Great battery life, great picture and sound. Fast
on September 12, 2025
Posted by: NinaS
[This review was collected as part of a promotion.] This is a great laptop. It has everything I need at home. The speed is great. Battery lasts and lasts. I've set up to my tv and watched downloaded films from USB and the connection is flawless. Also used hardly any battery. The display size and color quality is beautiful. Nice vibrant colors. I have played games downloaded steam and game play is great. No problems at all. Has pretty much everything you could ask for when using for work at home or office. It is very sturdy and robust, but light enough to carry in a laptop bag. The sound quality is very good. Very happy with this laptop. A great buy in my opinion.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Nina! 💙 It is spot on to hear the OmniBook 5 is ticking every box for your home and office needs.
We’re delighted you’re enjoying a flawless connection to your TV and that the battery barely budged during your film marathon. Whether you’re gaming on Steam or handling a workday, the vibrant OLED and sturdy, light build make it a truly versatile bit of kit. Sounds like the perfect "all-rounder"!
We’re delighted you’re enjoying a flawless connection to your TV and that the battery barely budged during your film marathon. Whether you’re gaming on Steam or handling a workday, the vibrant OLED and sturdy, light build make it a truly versatile bit of kit. Sounds like the perfect "all-rounder"!
Written by a customer while visiting hp.com
Customer Rating
5
Great
on August 29, 2025
Posted by: rachelt7637_6589
[This review was collected as part of a promotion.] This laptop is great. Super easy to set up and charges really quickly, it also holds charge really well and is ideal for taking with me to uni. The laptop appears to be very sturdy and isn’t overly heavy, I’ve found it easy to transport in my backpack. I’ve not found this laptop to be lacking in anything. It’s very quick and have a great amount of storage
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It’s great to hear that the OmniBook 5 is already top of the class for your uni studies! 💙
We are chuffed that it’s proving so easy to lug around in your backpack without weighing you down. There’s nothing better than knowing your laptop is sturdy enough for campus life while still having that super-fast charging and "all-day" battery to get you through back-to-back lectures. It sounds like you've found a real workhorse that isn't lacking a single thing!
We are chuffed that it’s proving so easy to lug around in your backpack without weighing you down. There’s nothing better than knowing your laptop is sturdy enough for campus life while still having that super-fast charging and "all-day" battery to get you through back-to-back lectures. It sounds like you've found a real workhorse that isn't lacking a single thing!
Written by a customer while visiting hp.com
Customer Rating
4
Easy and user friendly
on August 28, 2025
Posted by: joblair1973_9794
[This review was collected as part of a promotion.] The HP Omnibook Next Gen AI is a reliable and user-friendly laptop that makes everyday computing simple and enjoyable. It’s perfect for casual use like browsing the web, checking emails, and staying connected.
One of the standout features is how easy it is to transfer data—whether you’re moving files from another device or just organizing your documents, the process is smooth and hassle-free. The interface is intuitive, so even if you’re not very tech-savvy, getting started is effortless.
Overall, the HP Omnibook Next Gen AI is a great choice for anyone who wants a straightforward laptop that just works. It’s efficient, easy to use, and perfect for day-to-day task.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It is spot on to hear that the OmniBook 5 is making your everyday computing feel so effortless and enjoyable! 💙
We are delighted that you’ve found the data transfer process so "smooth and hassle-free"- we know how important it is to get your files settled in without a fuss. It’s brilliant to know that the intuitive interface is hitting the mark, making those day-to-day tasks like browsing and emails feel second nature. It sounds like you’ve found the ideal, reliable partner for a straightforward "it just works" experience!
We are delighted that you’ve found the data transfer process so "smooth and hassle-free"- we know how important it is to get your files settled in without a fuss. It’s brilliant to know that the intuitive interface is hitting the mark, making those day-to-day tasks like browsing and emails feel second nature. It sounds like you’ve found the ideal, reliable partner for a straightforward "it just works" experience!
Written by a customer while visiting hp.com
Customer Rating
5
Overall great laptop did not disappoint!
on August 21, 2025
Posted by: alionas3_9178
[This review was collected as part of a promotion.] Really happy with the display quality and battery life. Overall performance is great. Also like the portability and durability of this laptop. Would recommend to a friend.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Thank you for the 5-star review! It is smashing to hear that the OmniBook 5 is ticking all the right boxes for you! 💙
Written by a customer while visiting hp.com