Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.6
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
30
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Customer Rating
5
This laptop has a gorgeous screen which makes colo
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This laptop has a gorgeous screen which makes colours pop and a good trackpad. The OmniBook 5s, of all of the laptops I tested, has my favourite keyboard out of the lineup. The speakers, whilst downward firing, are good and can get rather loud. The response is snappy and I was able to quickly scroll through YouTube without the system stuttering. The laptop has a decent camera, especially for being a laptop, and the dedicated NPU meant that the laptop is able to respond to AI prompts speedily, despite that I do not tend to use AI in my day-to-day. This is pretty much the same as the OmniBook 5 14 inch, but with added bonus of a 16 inch screen.
Written by a customer while visiting hp.com
Customer Rating
4
Snapdragon laptop punt proves great for battery work time but comes with BIOS time issues
on May 8, 2026
Posted by: Chris P.
Verified Purchase:Yes
This laptop is excellent for battery life and generally works well with most Office / Adobie apps I use along simple games. I have found the AI engagement has been quick and useful even when running several apps the processor remains cool and the fan hardly ever kicks in compaired to my old Intel I5 laptop. The HP physical build and erganomices are to the expected high standard. Its still fairly early days for my Snapdragon laptop and the experience is not without some irritations.
The irritations:
1. The bios clock is set to USA CET and no matter how many times I change it the BIOS will not save the change. This means on boot, opening up the pc etc the clock is wrong and you have to wait for Mircrosoft to sync with the internet for the time to alter to GMT. I have got used to this for general use but for offline work its an issue . I have to manually change the time before saving documents that occasionally require version histories, if you forget sometime the time and date will be 8 hours ahead which I have found can cause issues
with change histories on documents.
2. I have had to revet to Outlook old version as the new preinstalled version kept refusing to selete emails or remove emails to the recycle bin. so you delete 20 emails and then next time you start outlook they would return as new emails. After 3 reinstalls of new outlook over a couple of weeks I gave up and installed the old outlook format and have had no issues since.
1. The bios clock is set to USA CET and no matter how many times I change it the BIOS will not save the change. This means on boot, opening up the pc etc the clock is wrong and you have to wait for Mircrosoft to sync with the internet for the time to alter to GMT. I have got used to this for general use but for offline work its an issue . I have to manually change the time before saving documents that occasionally require version histories, if you forget sometime the time and date will be 8 hours ahead which I have found can cause issues
with change histories on documents.
2. I have had to revet to Outlook old version as the new preinstalled version kept refusing to selete emails or remove emails to the recycle bin. so you delete 20 emails and then next time you start outlook they would return as new emails. After 3 reinstalls of new outlook over a couple of weeks I gave up and installed the old outlook format and have had no issues since.
Overall the laptop was purchased on the battery duration requirement and cooler running, for general home and small business use. Once you get past the time issues that may will go away after HP do some future BIOS updates it is a great tool.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, May 11, 2026
Thank you for your detailed feedback on the HP OmniBook 5, Chris!
We're delighted that the OmniBook 5 with the Snapdragon X Plus is delivering the cool, quiet, and efficient performance you expected. We hear you on the frustration regarding the BIOS time sync and Outlook. Please ensure your device is running the latest firmware via HP Support Assistant, as we frequently release updates to refine system clock synchronization on this new architecture. You can also verify that "Set time zone automatically" is toggled on in your Windows settings and click "Sync now" to force a handshake between the OS and the hardware. If the issue persists after these steps, we encourage you to reach out to HP Support so we can perform a quick diagnostic and ensure your internal clock is performing to our high standards as well as application synchronization.
Thank you for choosing HP! 💙
We're delighted that the OmniBook 5 with the Snapdragon X Plus is delivering the cool, quiet, and efficient performance you expected. We hear you on the frustration regarding the BIOS time sync and Outlook. Please ensure your device is running the latest firmware via HP Support Assistant, as we frequently release updates to refine system clock synchronization on this new architecture. You can also verify that "Set time zone automatically" is toggled on in your Windows settings and click "Sync now" to force a handshake between the OS and the hardware. If the issue persists after these steps, we encourage you to reach out to HP Support so we can perform a quick diagnostic and ensure your internal clock is performing to our high standards as well as application synchronization.
Thank you for choosing HP! 💙
Written by a customer while visiting hp.com
Posted by: TerryN
from Sidcup SE London
Verified Purchase:Yes
I bought this laptop to replace my old windows 10 acer laptop
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Terry, welcome to the HP Family! 💙
Written by a customer while visiting hp.com
Posted by: obum chukwu
Verified Purchase:Yes
I have been using it for about 2 months now. I have to say that it has exceeded my expectations
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Thank you for the 5-star rating! We’re delighted that the OmniBook 5 has exceeded your expectations over the last two months. If you ever need a hand, we’re always here at support.hp.com/gb-en. Enjoy! 💙
Written by a customer while visiting hp.com
Customer Rating
5
5-Star Review: HP OmniBook 5 16" Next Gen AI Lapto
on October 26, 2025
Posted by: ranij1_2655
[This review was collected as part of a promotion.] I’m genuinely impressed with the new HP OmniBook 5 16" Next Gen AI Laptop. The combination of the Qualcomm Snapdragon X Plus processor and AI-powered performance makes it fast, smooth, and incredibly efficient — perfect for multitasking and daily productivity.
The 16" OLED display is absolutely stunning: vibrant colours, deep blacks, and a sharp 2K resolution that makes streaming, photo editing, and general work a pleasure. Battery life is another standout — it easily lasts all day and charges super quickly when needed.
It’s beautifully designed, lightweight for its size, and runs whisper-quiet even with multiple apps open. I also love the modern AI features and Copilot integration, which make everything feel smarter and more responsive.
Overall, the HP OmniBook 5 offers a perfect balance of power, portability, and premium build quality — a fantastic next-generation laptop for work, entertainment, or travel. Highly recommended!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
This is exactly what we like to see! 💙
It sounds like you’re flying through your workload with that Snapdragon® X Plus chip. We designed the 16" OLED to be a total showstopper, so we’re delighted it’s living up to the hype. Welcome to the HP Community!
It sounds like you’re flying through your workload with that Snapdragon® X Plus chip. We designed the 16" OLED to be a total showstopper, so we’re delighted it’s living up to the hype. Welcome to the HP Community!
Written by a customer while visiting hp.com
Customer Rating
5
Slim, crystal clear screen, fast start up, long ba
on October 23, 2025
Posted by: junew23_9844
[This review was collected as part of a promotion.] I just wanted to share how pleased I am with the HP | Qualcomm Omnibook 5.
At first I was unsure about it's performance because of the Snapdragon ® X processor but I needn't have worried. The amazing speed it turns on and then logs you in using the eye retina feature to open your user account instead of putting a password in is phenomenal, programmes open up fast too. The crystal clear 16in screen is plenty big enough, the whole laptop is so thin and light, and the battery lasts for ages, I'd been using it for 2 hours and it had hardly gone down. Oh and I nearly forgot to tell you that the price is very reasonable and affordable. Well that just about wraps up my review, I would highly recommend.
At first I was unsure about it's performance because of the Snapdragon ® X processor but I needn't have worried. The amazing speed it turns on and then logs you in using the eye retina feature to open your user account instead of putting a password in is phenomenal, programmes open up fast too. The crystal clear 16in screen is plenty big enough, the whole laptop is so thin and light, and the battery lasts for ages, I'd been using it for 2 hours and it had hardly gone down. Oh and I nearly forgot to tell you that the price is very reasonable and affordable. Well that just about wraps up my review, I would highly recommend.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Phenomenal is exactly the word we’re going for! 💙 It’s brilliant to hear that any worries about the Snapdragon® X processor vanished the moment you powered it on.
We’re thrilled that the eye retina login and the speed of your programmes are making such an impression. It sounds like the combination of that 16-inch screen and the 'lasts for ages' battery is exactly what you needed. Cheers!
We’re thrilled that the eye retina login and the speed of your programmes are making such an impression. It sounds like the combination of that 16-inch screen and the 'lasts for ages' battery is exactly what you needed. Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Slim, lightweight and quick
on October 21, 2025
Posted by: suzanneu_7566
[This review was collected as part of a promotion.] So far, I cannot find a negative point about this laptop. It is very sleek, around the size of my thumbnail which makes portability easy. It is very light. The battery lasts for ages, even if it is on standby and it is not turned off. Charging time is quick and easy with the supplied power cord. Really like the eye retina scanning to unlock the laptop. Camera can be easily switched on or off by sliding the camera at the top. It is quick and easy to use. Keys light up for good accessibility. A great laptop so far.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It sounds like you’ve found a winner! 💙 It's brilliant to hear the OmniBook 5 is ticking every box for you.
We're thrilled the lightweight design and Windows Hello login are so seamless. It's also great to know the battery and quick charging are keeping up with your pace. Features like the physical camera slider and backlit keys really do make a difference for everyday use, Cheers!
We're thrilled the lightweight design and Windows Hello login are so seamless. It's also great to know the battery and quick charging are keeping up with your pace. Features like the physical camera slider and backlit keys really do make a difference for everyday use, Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Phenomenal performance
on September 27, 2025
Posted by: tallias_5058
[This review was collected as part of a promotion.] This laptop is absolutely fantastic. Not only the graphics and its super speed with no lagging performance.. Its battery life is phenomenal lasts so long. The size of the laptop is perfect. Great for gaming, watching videos, office work, university and even just browsing the internet! Next Gen AI with OLED makes it a perfect elite experience. I would rate this laptop as exceptional and a must have for any one who loves quality. HP is a win for me!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
What an absolute win! It is brilliant to hear the OmniBook 5 is delivering the "elite experience" you were looking for, from university work to gaming.
We’re thrilled the Next Gen AI and OLED display provide such "phenomenal" battery life and lag-free performance. It sounds like the perfect all-rounder!
We’re thrilled the Next Gen AI and OLED display provide such "phenomenal" battery life and lag-free performance. It sounds like the perfect all-rounder!
Written by a customer while visiting hp.com