Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 15 - Titanium Silver - (2025)
Average customer rating
4.3
(1,746 Reviews)
Rating breakdown 1,746 reviews
5 Stars
1,135
4 Stars
273
3 Stars
135
2 Stars
76
1 Star
127
76%of customers recommend this product.
(
439 out of
579)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 15 - Titanium Silver - (2025)
Customer Rating
2
Great at First
on March 30, 2026
Posted by: Buyerbeware
[This review was collected as part of a promotion.] Loved the Ring at first even though I ordered Gold and only titanium was available when picked up.
Ring stopped charging and sent it to be repaired. Ring worked for about 1 month a.d i am having the same issue.
I brought the Ring to my local Samsung Experience store a.d was told it was out of Warranty.
I brought the Ring to my local Samsung Experience store a.d was told it was out of Warranty.
Value
2
Response from Samsung USBy R&R Team, March 31, 2026
Hello there Buyerbeware,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience with your battery life on your Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience with your battery life on your Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing Longevity and Battery Failure
on March 31, 2026
Posted by: Andrew R
from RI
While the Galaxy Ring is a neat concept when it’s actually functioning, the long-term ownership experience has been incredibly frustrating. I’ve gone through two of these now, and the hardware simply doesn’t seem built to last.
The Issues:
Poor Battery Lifespan: My biggest grievance is the battery reliability. My first ring failed within the first year. The replacement fared even worse, failing almost exactly one month after the warranty expired. It seems there is a consistent issue where the battery gives out around the 15-month mark—a sentiment I’ve seen echoed in numerous forums and user complaints.
Build Quality: For the price point, the ring feels surprisingly cheap. The initial "cool factor" of the data wears off quickly, and after about three months, I found myself stopped checking the app entirely because the insights didn't feel worth the hassle.
Value for Money: Between the hardware failing twice and the lackluster build, I cannot recommend this. It feels like an expensive prototype rather than a polished, durable wearable.
Bottom Line: Unless you’re comfortable replacing your tech every year, I’d suggest looking elsewhere. The battery issues alone make this a poor investment.
The Issues:
Poor Battery Lifespan: My biggest grievance is the battery reliability. My first ring failed within the first year. The replacement fared even worse, failing almost exactly one month after the warranty expired. It seems there is a consistent issue where the battery gives out around the 15-month mark—a sentiment I’ve seen echoed in numerous forums and user complaints.
Build Quality: For the price point, the ring feels surprisingly cheap. The initial "cool factor" of the data wears off quickly, and after about three months, I found myself stopped checking the app entirely because the insights didn't feel worth the hassle.
Value for Money: Between the hardware failing twice and the lackluster build, I cannot recommend this. It feels like an expensive prototype rather than a polished, durable wearable.
Bottom Line: Unless you’re comfortable replacing your tech every year, I’d suggest looking elsewhere. The battery issues alone make this a poor investment.
Note: Samsung AI used to help write this review.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, April 1, 2026
Hello Andrew,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Dead after 370 days
on April 15, 2026
Posted by: SikorskyJoe
from Milford, CT
The ring is now useless, except as a piece of jewelry. I owned an Oura ring prior to this and the only reason that I traded it in for this one was I believed it was going to be a quality Item as other Samsung products are. However, that is not the case with this ring. Tracking was never as good as my watch, the battery gave out exactly 370 days of wearing it. If you are serious about tracking your health, this isn't for you. I am going back to Oura. FYI, I am a loyal Samsung customer who always has to have the latest and greatest. I should have waited to buy until they tested it more.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 16, 2026
Howdy SikorskyJoe,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2
Ring
on May 2, 2026
Posted by: griner631
The ring has potential, but it stopped connecting to my phone which rendered it pretty much useless. Kinda disappointing because I was starting to like it.
Response from Samsung USBy R&R Team, May 4, 2026
Hey Griner631,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to review, "Galaxy Ring keeps disconnecting from phone" to help resolve what you have described to be experiencing with your device. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Ring disconnects from your phone, then there may be an issue with the Bluetooth connection. You can fix this by reestablishing the connection, ensuring there are no obstacles, and updating the Galaxy Wearable app. Please take a moment to review, "Galaxy Ring keeps disconnecting from phone" to help resolve what you have described to be experiencing with your device. Let us know afterward if you would like further assistance by reaching out to Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
1
suffeRING dies after warranty
on May 4, 2026
Posted by: suffeRING
from Atlanta, GA
My ring suddenly died right after the warranty expired. Tons of users are complaining about the exact same issu, these rings seem to fail quickly once the guarantee ends. Repair costs are iffy at best and ridiculously expensive. Not a happy camper at all.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, May 5, 2026
Hi there SuffeRING,
Thanks for for taking the time to share your experience with using the Samsung Galaxy Ring. Your unique insights provide valuable critiques that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Thanks for for taking the time to share your experience with using the Samsung Galaxy Ring. Your unique insights provide valuable critiques that will assist us with improving our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you have any questions or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring is not working
https://www.samsung.com/us/support/troubleshoot/TSG10003611/
Written by a customer while visiting Samsung US
Customer Rating
1
Battery fail
on May 19, 2026
Posted by: CCSmith
from Dubuque, Iowa
I'm on my second ring and both times the battery ends up lasting less than 24hrs. I've had this one about 6 months and I follow the recommended charging instructions
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, May 20, 2026
Howdy CCSmith,
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The Galaxy Ring should be fully charged before using it for the first time. If the battery is completely drained, it may need to be charged for at least ten minutes before it can be used. No matter which charging method you use, you must charge the Galaxy Ring in the case that came with it. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your Galaxy Ring battery. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thanks for taking the time to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+, available to eligible devices, that would offer the ultimate peace of mind when it comes to protecting your investment. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The Galaxy Ring should be fully charged before using it for the first time. If the battery is completely drained, it may need to be charged for at least ten minutes before it can be used. No matter which charging method you use, you must charge the Galaxy Ring in the case that came with it. Please take a moment to review, "How to charge the Galaxy Ring" to help resolve what you may be experiencing with your Galaxy Ring battery. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
2
The inside plastic cracked so easily
on June 2, 2026
Posted by: Ricco7
[This review was collected as part of a promotion.] The inside of the ring cracked easily and now the charge only lasts for a few hours.
Value
2
Response from Samsung USBy R&R Team, June 3, 2026
Hi there Ricco7,
Thanks for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Ring. Your candor allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. While the Galaxy Ring is designed to be durable, it's not impervious to damage from abrasive materials. Feel free to check out, "Keep your Galaxy Ring clean" to help ensure your Galaxy Ring works correctly and maintains its appearance. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The Galaxy Ring should be fully charged before using it for the first time. If the battery is completely drained, it may need to be charged for at least ten minutes before it can be used. No matter which charging method you use, you must charge the Galaxy Ring in the case that came with it. Please take a moment to check out, "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your Galaxy Ring battery. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance after checking out the resources below, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thanks for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Ring. Your candor allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. While the Galaxy Ring is designed to be durable, it's not impervious to damage from abrasive materials. Feel free to check out, "Keep your Galaxy Ring clean" to help ensure your Galaxy Ring works correctly and maintains its appearance. When it comes to charging your Galaxy Ring, you have three options: USB-C charging, charging wirelessly, and charging with Wireless PowerShare. Each of these methods requires using the Galaxy Ring case that came with your ring. Each ring's case is specific to its ring. The Galaxy Ring should be fully charged before using it for the first time. If the battery is completely drained, it may need to be charged for at least ten minutes before it can be used. No matter which charging method you use, you must charge the Galaxy Ring in the case that came with it. Please take a moment to check out, "How to charge the Galaxy Ring" to help resolve what you have described to be experiencing with your Galaxy Ring battery. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. If you would like any further assistance after checking out the resources below, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
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Warranty Information
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UbreakIfix
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Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Posted by: Phil
from Newtown PA
Verified Purchase:Yes
Don't Buy this item, just worked less than two weeks and Samsung not responsible for their defeat item.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 31, 2024
Aloha Phil,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Ring, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to contact Samsung Support at your leisure for further assistance and/or help with troubleshooting your Galaxy Ring. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with whatever you may be experiencing with your Galaxy Ring, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to contact Samsung Support at your leisure for further assistance and/or help with troubleshooting your Galaxy Ring. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US