Customer reviews from lg.com
LG - 27UP650-W.AUS Monitor 27 UHD (3840 x 2160) IPS Display, VESA DisplayHDR 400, DCI-P3 95% Color Gamut, 3-Side Virtuall
Average customer rating
3.3
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
7
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
5
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for LG - 27UP650-W.AUS Monitor 27 UHD (3840 x 2160) IPS Display, VESA DisplayHDR 400, DCI-P3 95% Color Gamut, 3-Side Virtuall
Customer Rating
1
Stopped working in less than two months
on July 20, 2022
Posted by: Trying to work
This monitor was great but after a few weeks the screen started going black. It shows it’s connected to the M1 laptop but nothing appears on the screen.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, July 20, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Customer Rating
3
Great Monitor, terrible soft
on July 18, 2022
Posted by: 27UP650
from Los Angeles
That is great monitor, perfect bright and image quality, but terrible additional soft OnScreen Control for Mac
Quality
4
Features
2
Value
3
Response from lg.comBy Sandy, Social Media, July 19, 2022
Thank you for your feedback and we will be happy to pass this along.^Sandy
Written by a customer while visiting lg.com
Posted by: Mikef999
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wanted to add a third monitor to the mix and I already own two of these. The third unfortunately lasted less than 30 days and I had to wait almost two weeks to receive a return label from LG. Hopefully they take care of me and just replace it.
I would recommend this to a friend!
Quality
3
Features
4
Value
4
Response from lg.comBy Jennifer, Social Media, May 27, 2022
Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
1
Last about 2-3 months
on October 10, 2022
Posted by: Mama22
from Virginia
Screen is black, won’t power up. LG won’t do anything to fix it because I don’t have the receipt.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG monitor. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
5
Great secondary monitor
on January 29, 2022
Posted by: JonnyR
from Toronto
[This review was collected as part of a promotion.] Purchased this monitor on a budget to extend my laptop desktop for design projects. Very decent Color accuracy, fine detail and fluid movement (thx 60Hz).
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Response from lg.comBy Jennifer, Social Media, June 1, 2022
Thank you for your review on our 27UP600/650 monitor. We have identified that monitors with a beginning serial number range of 111~204 will require proactive service to prevent a future power failure. If you find out that your serial number falls within that range, then please contact us on social media by sending us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model and serial numbers as we will get you setup through our repair process while still under your manufacturer's warranty. Thank you so much. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
5
Great Monitor Great Value and Great Service
on September 20, 2022
Posted by: Racing Photographer
from Alabama
Verified Purchase:Yes
Bought this 3 months ago to use with my Mac Studio. Beautiful monitor works great with beautiful color at a reasonable price. It originally had a slight cast but corrected with DataColor Spyder Pro. LOL I know it had a cast only because I could look at the before and after and go yup it is a cast. Adjustable stand is great, good range for me and am able to put the Mac Studio in the center of the curve. Used a round cork hat pad to elevate the Studio. Speakers? Does it come with them I don't know but not going to use them, have a pair of small speakers that sound better. Only negative thing I have to say is unfortunately I had a problem with mine waking from sleep. Got online and started a chat session with LG. They walked me thru troubleshooting and decided it needed to be fixed. They opened a case and had the case number assigned. Then they emailed a shipping label and I put it in the box and shipped it back. I'm thinking OK this is going to wake weeks and weeks but the day after it was received they had someone looking at it and ordering parts. Now waiting on parts. Hoping for quick but know parts can still be difficult to get. LG didn't create the pandemic and is having to deal with it just like everyone else. Fortunately my son loaned me an LG monitor that he wasn't using.
Even though I've had some trouble with this monitor would buy the same monitor again. Great quality at a great price. In our family we have several LG monitors and this is the first to have a problem. My only regret is not buying the 32" version.
Even though I've had some trouble with this monitor would buy the same monitor again. Great quality at a great price. In our family we have several LG monitors and this is the first to have a problem. My only regret is not buying the 32" version.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG 27UP650
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a software developer and have been using monitors for the last 25 years. As I am working for more than 8 hours a day, having a great monitor is of utmost importance for me. This monitor has the best smooth vertical height adjustment I have seen in my career. I love the 4K monitor for its crystal crisp fonts and smooth viewing experience. I will recommend it to anyone who is interested.
I use a MAC laptop and it is an amazingly wonderful experience for MAC. I love every moment working on this monitor.
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: eli101
from Monsey, NY
Verified Purchase:Yes
The review is about the the 27UP650-W. The monitor it self is great. However, it just died after two months use, I had to return to LG for repair, pack it up by fedex (didn't have the box anymore) a big hassle, being without the monitor for about two weeks. I would strongly suggest not buying this monitor. have I seen the reviews I would of not purchased this model.
Quality
1
Features
5
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 30, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG monitor. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com