Customer reviews from blackanddeckerappliances.com
Black+Decker - Light N Easy Auto-Shutoff Iron - Gray
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
18
4 Stars
10
3 Stars
0
2 Stars
1
1 Star
3
90%of customers recommend this product.
(
26 out of
29)
Customer Reviews for Black+Decker - Light N Easy Auto-Shutoff Iron - Gray
Customer Rating
5
Great Iron!
on January 7, 2024
Posted by: Housetohome
from Miami, Fl
Gender:Female
[This review was collected as part of a promotion.] Light and compact. Love this iron. Just moved into our new home and it gets the job done and easy to store
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
POOR PRODUCT PERFORMANCE
on May 23, 2022
Posted by: LadyK3
from Alabama
Gender:Female
I purchased this product in January 2022. I have used it a few times since purchase and it has performed poorly on each use! As the iron vegans to heat up it makes a loud popping noise, after heating up it shuts off as it is n use and again with the loud popping noise. I purchased it because it Black and Decker is a reputable company and I have previously purchased other products from them and have not had any issues. Very disappointed in this product! The company should refund my purchase price!
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, May 23, 2022
Thank you for offering your feedback regarding your Black+Decker Light 'N Easy™ Compact Steam Iron. I’m sorry to hear of the difficulties you're having with your iron. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your iron has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
loved it!
on August 29, 2016
Posted by: Littleroonkanga
from Cumming, GA, United States
Gender:Female
[This review was collected as part of a promotion.] This is a great steam iron, works well and I would recommend it to anyone looking for a new one.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Answer the reviewers question.
on June 23, 2018
Posted by: lila
from Boca Raton, FL, USA
Gender:Female
My iron heats to max and then light goes off and emits less heat. Same problem as others on the review. Why don't you address this issue online so we can better understand this iron? Is it defective or is this the way it works - red light going on and off every few seconds?
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Black and Decker Light N Easy iron.
on April 22, 2022
Posted by: pattie press
from Lancaster, N. Y.
Gender:Female
[This review was collected as part of a promotion.] I bought this iron today and used it this evening to press my tablecloth and an Altar cloth. It performed beautifully. The iron was easy to use and the directions were very clear to understand. My items came out looking super. I like the shut off feature and the light weight handling of the product.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
light n easy steam iron IR1020S
on August 30, 2017
Posted by: francie
from boston,ma.
Gender:Female
I bought this a few weeks ago to replace the same kind of iron that I liked and that lasted years. I will have to replace this one because the dark plastic makes it very difficult to see the water level. I use a flashlight but even with that it is difficult. This is design over function. The plastic should be a lighter color.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 31, 2017
Thank you for offering your feedback regarding your Black+Decker IR1010. I’m sorry to hear that you’ve been frustrated with your iron’s design. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Great Size
on April 5, 2016
Posted by: Swannapril
from Medina, OH, United States
Gender:Female
[This review was collected as part of a promotion.] We use an iron daily as my husband is in the military. We really liked this iron it was lightweight and easy to maneuver. The only downside is that we wish it had a retractable cord.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
excellent
on April 6, 2016
Posted by: pammy24
from Boston, MA, United States
Gender:Female
[This review was collected as part of a promotion.] I received this iron for free in return of my review. It came in good timing because i did not have one. This iron is great heats fast and gets the job done
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com