Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
4
Great Phone!!
on September 7, 2023
Posted by: Jj0430
[This review was collected as part of a promotion.] This is my second Fold and I never want a phone that doesn't fold again. Regular phones just don't cut it anymore.
The only things I would change are:
*S-Pen needs to be built it
*Better protection for hinge. Either offer better/more cases that cover the hinge or make it tougher.
*Better protection for hinge. Either offer better/more cases that cover the hinge or make it tougher.
I originally purchased the Fold 2 for my wife. She needed a new phone and she loves to read ebooks, so this was the best of both for her. After seeing the phone I had to get one too. The Fold 5 is a huge upgrade from the Fold 2. My wife has the Fold 4 right now and there are slight differences from the 4 to the 5. The size of the 5 is a lot nicer. She is planning on waiting for the next Fold before she upgrades because she feels there's not enough differences for her to spend that much. But going from the Fold 2 to the 5 like I did, it's a huge difference! With the trade-in program, it's definitely worth it. I think it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
First Z Fold 5
on September 7, 2023
Posted by: Roma1221
[This review was collected as part of a promotion.] Great phone, but a bit thick. Takes the place of my tablet too. Can use most stylus with the rubber tip. Unfortunately there is no s pen ability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great wide screen!
on September 7, 2023
Posted by: Mariak
[This review was collected as part of a promotion.] As I am aging, my vision has been slowly worsened every day.
I was having hard time reading messages, emails, and ebooks. I was wearing reading glass on and off to read the phone, tired of it. When I found this phone, I was worried about weight and folding mark on the screen. After I received phone, the worries are gone away! crisp clear wide screen with light weight.
I've been using it for about 3days now, loving it.
Long time i phone user, learning android, not bad.
Wish they included the s pen though.
Great phone!
I was having hard time reading messages, emails, and ebooks. I was wearing reading glass on and off to read the phone, tired of it. When I found this phone, I was worried about weight and folding mark on the screen. After I received phone, the worries are gone away! crisp clear wide screen with light weight.
I've been using it for about 3days now, loving it.
Long time i phone user, learning android, not bad.
Wish they included the s pen though.
Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A multitasking beast
on September 7, 2023
Posted by: thebat
[This review was collected as part of a promotion.] I use my Z Fold 5 for work, persoanl use, games, video and taking pictures. The Z Fold 5 is a multitasking beast. I love the fact that I can use my spen to sign and markup documents. Fast and fluid machine. I cannot speak enough of DEX when it comes to multitasking. As for gaming and video the extra real estate makes it a dream. I use the tripod function for taking pictures. It makes it fun when paried with my galaxy watch and th remote function. There is more I can write about but then I would excede the limit of maximum character. I will add the quality of the screen is breath taking especially when it comes to video and gaming. The picutre quality is clear and crisp. Yes there are better quality cameras out there but the Z Fold 5 can keep up for the average user. I cannot forget the bells and whistles that come with Good Lock and ingeneral with Samsung. You can customize to your hearts desire.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great camera. but ph hard to hold slippery
on September 7, 2023
Posted by: Unhappy
[This review was collected as part of a promotion.] phone with great camera, nice large model when unfolded. but have a problem and under one month old. pixels have already burned out and must return.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone/poor camera
on September 7, 2023
Posted by: Bravesfn73
[This review was collected as part of a promotion.] I really like the phone but the camera is nowhere near as good as my s22 ultra. I use the phone for work and play. I love the size of the opened screen but I wish the front screen was larger. The camera takes nice pictures but the zoom is really bad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5❤️❤️
on September 7, 2023
Posted by: jerry29
[This review was collected as part of a promotion.] I have my phone for two weeks already and for the price it's foing ok I love tbh. It's a very new experience. I used to have a Galaxy s 22 ultra and having a change like this was a very good choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great multi-tasker, needs better camera
on September 7, 2023
Posted by: htyagi
[This review was collected as part of a promotion.] Pros:
This phone is really awesome in the viewpoint of multi-tasking and after using this phone I don't think I'll be able to use the regular phones with "small" screens. Using 3 windows simultaneously, immersive gaming experience, and browsing the internet or photo gallery. Everything feels new and amazing. Phone speed is great and has a ton of features.
This phone is really awesome in the viewpoint of multi-tasking and after using this phone I don't think I'll be able to use the regular phones with "small" screens. Using 3 windows simultaneously, immersive gaming experience, and browsing the internet or photo gallery. Everything feels new and amazing. Phone speed is great and has a ton of features.
On the flip side ( :D ), as I upgraded from my S22 Ultra I do miss a few things and wish they were here as well.
Cons:
First and foremost, the cameras, these cameras are good no doubt, but they can not challenge the likes of S22 Ultra. I miss the 100x zoom and crisp 30x photos. On S22 Ultra I had the issue when taking a moon picture on 100x, the moon won't fit on the screen, Now that I have a larger screen, the moon no longer can be zoomed in :( Night photos are also lacking compared to the S series.
First and foremost, the cameras, these cameras are good no doubt, but they can not challenge the likes of S22 Ultra. I miss the 100x zoom and crisp 30x photos. On S22 Ultra I had the issue when taking a moon picture on 100x, the moon won't fit on the screen, Now that I have a larger screen, the moon no longer can be zoomed in :( Night photos are also lacking compared to the S series.
Next, I miss the S-Pen, I know we can get the case with a pen in it, and I tried it, twice! But the s-pen does not like to stay in the case and falls off frequently to the point where I lost it in 3 days of use. Also, the capability to click images with S-pen is missing and I never thought I would miss that feature on an upgraded device!!
Lastly, the under-screen fingerprint scanner!! Man, I miss that!! With this form factor, the under-screen scanner would be a lifesaver, every time I am holding my Z fold 5, I have to reach for the scanner by trying to stretch my thumb and balancing the phone so that it does not fall off.
Value
4
Written by a customer while visiting Samsung US