Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
Overall very satisfied and helpful
on March 17, 2025
Posted by: Bilals
[This review was collected as part of a promotion.] Love the product. Never going back to single single phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stable system operation
on March 17, 2025
Posted by: Sweetbee
[This review was collected as part of a promotion.] Fast operation & reaction and stable battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 17, 2025
Posted by: Mikeinkc2025
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 5 is an incredible device that truly enhances multitasking and productivity. The seamless actions across apps make switching between tasks effortless, whether I'm browsing, editing documents, or watching videos. The large, foldable display is perfect for streaming, gaming, and work, providing an immersive experience while remaining compact when needed.
I also love using the Now Brief feature, which keeps me updated with the most relevant information at a glance. Additionally, the Audio Eraser tool is a game-changer, helping me clean up background noise in my voice recordings and videos.
Whether I’m using it for work, school, or entertainment, the Z Fold 5 fits into my daily routine perfectly. Its durability and improved hinge design make it feel more refined than previous models. If you’re looking for a versatile phone that adapts to your lifestyle, this is it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone changing experience
on March 17, 2025
Posted by: Dlg2517
[This review was collected as part of a promotion.] The seamless actions across apps, the viewing a show when you are away from home, plus the fact it's easier to read text makes this phone a phone changing experience Now Brief is another nice option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on March 17, 2025
Posted by: Duster
[This review was collected as part of a promotion.] Love the foldable phone. Love everything about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great experience, screen could be more durable
on March 17, 2025
Posted by: JDBaldwin
[This review was collected as part of a promotion.] The "seamless action across apps" feature is really innovative and great. I am very impressed by the side-by-side app capability on the unfolded screen. My only complaint is that I let a kid "draw" on my phone and she pressed too hard with the stylus and now the screen is rough there. Still functions perfectly, though, so that's pretty impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone with 2 in 1 features
on March 17, 2025
Posted by: Fun2use
[This review was collected as part of a promotion.] Excellent device. I can use as phone and also as mini tab when needed. Dex is another great feature which turns powerful galaxy into a laptop.
Thin and light weight yet can complete heavy tasks.
Customizations we can do is ease.
Once in eco system, sync between devices is so great. Seamless action across apps is so great.
Camera quality is just awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but bad
on March 17, 2025
Posted by: AJD25usr
[This review was collected as part of a promotion.] The good:
This phone has it all, all the features you can think of, it's even better when you open up the phone to have a tablet size phone that you can store in your pocket. It's also very quick and responsive, it is an amazing phone to have.
This phone has it all, all the features you can think of, it's even better when you open up the phone to have a tablet size phone that you can store in your pocket. It's also very quick and responsive, it is an amazing phone to have.
The bad:
The worst thing about this phone, typing on the front screen, the keyboard is tiny, your figure won't fit and you keep correcting your spelling all the time. Finding a phone cover is nearly impossible and will make typing even worse. Finally, there's no phone holder to hold this phone for the car.
The worst thing about this phone, typing on the front screen, the keyboard is tiny, your figure won't fit and you keep correcting your spelling all the time. Finding a phone cover is nearly impossible and will make typing even worse. Finally, there's no phone holder to hold this phone for the car.
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Thanks for sharing your feedback with us! We appreciate you highlighting the versatility and performance of the Galaxy Z Fold5. Its tablet-sized main screen folds neatly into your pocket is a standout feature, and we're thrilled to see that the speed and responsiveness have exceeded your expectations. Regarding the typing experience on the cover screen, we understand that it can feel a bit compact. You might find some relief by exploring the navigation bar options, like adjusting touch sensitivity or utilizing voice-to-text features for convenience. As for accessories, we have many phone cases for this device and expand available options to complement the Fold5's unique design. You may want to explore Samsung's official accessories, as they’re designed to work seamlessly with your device. Thank you for sharing both the good and areas of improvement. If you have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US