Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
They keep getting better!
on March 15, 2025
Posted by: GalaxyLifer
[This review was collected as part of a promotion.] The galaxy z fold 5.
The good- Everything! Speed, durability(cases make it too bulky for me, ie. Its been dropped unprotected multiple times), quality, camera, size, speakers, power, multi tasking, customization,..........i could probably come up with more aspects to name, but either way they will all get 5 stars from me. Samsung has never disappointed me. And with this as my latest phone, I am beyond satisfied. Although, I will be looking to upgrade soon, I know from this experience, I will be sticking with Samsung and the fold line in the near future. I've used this phone for everything from social media and games to controlling machines for my business and rarely needing a laptop or PC due to DEX. The battery lasts all day with heavy use as well. I could go on and on. But, I won't.
The bad- I have very little to complain about. The slight crack in the center of the fold after a year of very heavy use. I think that's kind of expected by now, so that's not really a negative to me. Especially, since it's less than an inch long and effects nothing. INTEGRATED S PEN!!!!! It has to happen on the 7, PLEASE!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Factory Screen Protector
on March 16, 2025
Posted by: Tiarana
[This review was collected as part of a promotion.] Phone is good/haven't had any major problems with it. But overtime the Factory Screen Protector will begin to lift in the foldable part. It should be replaced ASAP and can be expensive since it's not covered under warranty due to it being considered a "phone accessory."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
One of the best phones out there!
on March 16, 2025
Posted by: Eramz12
[This review was collected as part of a promotion.] It's a typical Samsung phone with all the great features and running system. The only issue i had was the screen quality with the folding. Left an indent and half the screen went black after changing screen protector. It could have been the protector and not the screen or phone itself. Overall, very pleased with the phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is best one
on March 17, 2025
Posted by: Boltedrooster
[This review was collected as part of a promotion.] Best screen operations, detail, & response. The tablet screen works great too. Very nice feature when working on job plans, mapping job sites, & watching TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on March 17, 2025
Posted by: ShawnG
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 5 Review: A Premium Foldable Experience
The Samsung Galaxy Z Fold 5 is an impressive refinement of Samsung's foldable technology, offering a sleek design, powerful performance, and improved durability. If you're looking for a phone that seamlessly blends productivity and entertainment, this is one of the best options available.
Design & Display
Samsung has fine-tuned the hinge mechanism, making it slimmer and more durable. The foldable 7.6-inch Dynamic AMOLED 2X display is stunning, offering vibrant colors and a smooth 120Hz refresh rate. The cover screen is also incredibly useful,
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Never disappoints me.
on March 17, 2025
Posted by: Sandy4u
[This review was collected as part of a promotion.] This phone has been sturdy with no issues so far, great features - camera and customization options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just an all around great phone
on March 17, 2025
Posted by: ForeverPhone
[This review was collected as part of a promotion.] It's the best at doing whatever you want in a phone, it can do it all the best. Everyone looks cause everyone wants.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Screen half disconnects
on March 17, 2025
Posted by: Abbadabs
[This review was collected as part of a promotion.] Rendering the phone useless with only one half working. Because of this I haven't really had a proper chance to use the device full force. The folding is clean and smooth and device isn't bulky otherwise. It still connects to the web great and to wireless data. Phone calls still come through along with texts no issue. It's just the visual. Is go with an xcover 7 next time. Camera is great too.
Value
3
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your experience with the Galaxy Z Fold5, Abbadabs! It's fantastic to see that you appreciate the smooth folding mechanism and the camera quality. It’s also great that you're staying connected through calls and texts with no issues. Regarding your concern that one half of the device is not working, we would like to gather more information about what you're experiencing so we can assist you more effectively. Your feedback is invaluable, and understanding the specifics will help us provide the best possible support. Please reach out to us at Samsung Support with details about the visual concern, and we’ll be glad to help you optimize your Galaxy Z Fold5 experience. Thank you for being part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US