Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
3
Inner screen ick
on February 11, 2025
Posted by: FoldyMcFoldFace
[This review was collected as part of a promotion.] Seamless action across apps is pretty cool and intuitive, and having multiple apps open on the same screen is super helpful. The inner screen is a good size, but the scratch protective film will start to pull away and bubble along the center fold, creating airbubbles. There is a 1 time warranty replacement, but utilizing it voids the warranty on the screen afterwards.
Battery life is pretty good, image quality is great, cameras are pretty good.
Battery life is pretty good, image quality is great, cameras are pretty good.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for your review of the Galaxy Z Fold5! We’re pleased to see that you’re enjoying the seamless app experience and the ability to multitask with multiple apps on the screen. We designed the Z Fold5 to enhance productivity and simplify daily tasks. We noted your concern about the protective film. This is something we take seriously, and we appreciate your feedback as it helps us improve future iterations. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Regarding the one-time warranty replacement policy, we want to ensure you have the best possible experience with your device. It’s designed to provide peace of mind, even though we hope users enjoy their Z Fold5 without needing to utilize it. We’re pleased that you're satisfied with the battery life, image quality, and camera performance! Our team works hard to make sure these features exceed expectations. Thank you for your insights, and we’re committed to continuously improving our devices to enhance your experience! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for old eyes.
on February 11, 2025
Posted by: HbgBob
[This review was collected as part of a promotion.] Great phone and better phablet! Love the large screen when needed. Most apps run seamless between screen modes. Camera is Great! I can't wait for the Fold 7! I will continue to upgrade this phone every 2 years!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I get so many compliments
on February 11, 2025
Posted by: Crtnyluvsstangs
[This review was collected as part of a promotion.] Beautiful screen, runs smooth, great battery life, seemless action across all apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Main Issue With Galaxy Z Fold5 Is The Overheating
on February 11, 2025
Posted by: RockinMyGalaxyZFold5
[This review was collected as part of a promotion.] When it comes to the Galaxy Z Fold 5 I only have 1 complaint and that would have to be the overheating of the phone. Sometimes the phone gets so hot that I can't even charge it. I have to wait for it to cool down all the time, if not, when I try to charge it, the battery percentage won't go up. I'm not sure why a phone that's only about a year old who would have an issue like this, but other than that, I like the phone a lot. If that overheating problem wasn't there, it would be perfect.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for the eyes
on February 11, 2025
Posted by: Cheywhite
[This review was collected as part of a promotion.] I enjoy my Z fold 5 because its easy on my eyes when I open it up. It has also been easy to integrate it with my computer. After having it for almost two years I haven't had any issues with the liquid screen protector. This has been a very good phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate all in one device
on February 11, 2025
Posted by: Will25
[This review was collected as part of a promotion.] In my opinion and for my daily use, I see the Samsung Z Fold 5 as a powerhouse that never slows down, delivering top-tier performance. I love its versatility—folded, it's a phone; unfolded, it’s a tablet perfect for reading, movies, or S Pen use. It even transforms into a PC when connected to a monitor, making it ideal for work and entertainment. This device fulfills all my needs, combining power, flexibility, and innovation seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mjdjdjj747
on February 11, 2025
Posted by: Fyyhh677
[This review was collected as part of a promotion.] All Video Converter AVI MKV FLV M4V 3GP MOV APK for Android
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great selection of apps
on February 11, 2025
Posted by: Lucky1918
[This review was collected as part of a promotion.] Great phone and service, I wouldn't change the phone I'm in love my phone and all of it's built-in features.
Value
5
Written by a customer while visiting Samsung US