Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB F946U Unlocked - Blue
Customer Rating
5
It's a great phone/tablet.
on February 11, 2025
Posted by: Chino84
[This review was collected as part of a promotion.] The Samsung Z fold 5 it's a great phone it takes really good pictures its big enough to watch Movies, TV shows and play mobile games and other certain things and you can also open up 3 to 4 apps at once
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5
on February 11, 2025
Posted by: Rajinrony
[This review was collected as part of a promotion.] I am in the Samsung family for long time. I have my Z fold, my 2 galaxy watches and galaxy bud! Amazing technologies and easy to handle!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 11, 2025
Posted by: Shopper
[This review was collected as part of a promotion.] This is my third Samsung Fold. I couldn't go back to a regular phone. It is built well, reliable and I love all features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome isn’t enough!!
on February 11, 2025
Posted by: Bweeze
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 5 Review: The King of Foldables Gets Even Better
Samsung continues to dominate the foldable phone market with the Galaxy Z Fold 5, refining its winning formula with improved durability, better software integration, and a more polished hinge mechanism. While it doesn’t reinvent the wheel, it perfects what was already a cutting-edge device, making it the best foldable on the market right now.
Design & Build: Slimmer, Lighter, and More Durable
One of the biggest improvements with the Fold 5 is its new Flex Hinge, which eliminates the gap when folded shut. This not only looks sleeker but also makes the phone thinner and more compact in your pocket. Despite being lighter than its predecessor, it retains Samsung’s IPX8 water resistance and improved drop protection, keeping it rugged yet elegant.
Display: Stunning as Ever
The Fold 5 features a 7.6-inch Dynamic AMOLED 2X main display with a 120Hz refresh rate, offering buttery-smooth scrolling and a vibrant viewing experience. The 6.2-inch cover screen remains practical for one-handed use, and Samsung has optimized the UI to make multitasking seamless. Whether you’re gaming, watching movies, or working, the display delivers sharp visuals with deep blacks and rich colors.
Performance: Blazing Fast with Snapdragon 8 Gen 2
Powering the Fold 5 is Qualcomm’s Snapdragon 8 Gen 2 for Galaxy, a chipset that ensures top-tier performance, whether you're gaming, multitasking, or running demanding apps. Paired with 12
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, great cameras.
on February 11, 2025
Posted by: Omaxxx
[This review was collected as part of a promotion.] I loved this phone the only problem that doesn't make it perfect is the inside screen is way too sensible. But overall I love my samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The absolute best phone produced by Samsung yet!!!
on February 11, 2025
Posted by: ATXfiremedic25
[This review was collected as part of a promotion.] I’ve been using my Samsung Z Fold 5 daily, and it’s completely transformed the way I multitask. The ‘seamless actions across apps’ feature allows me to transition effortlessly between work, entertainment, and social apps without any lag or disruption. Whether I’m responding to emails, editing documents, or switching to video calls, everything feels fluid and intuitive, which keeps me productive throughout the day.
One of my favorite features is ‘Brief,’ which minimizes distractions by keeping notifications subtle and unobtrusive. Instead of constant interruptions breaking my focus, I get the information I need at a glance, allowing me to stay in the moment without missing anything important.
The ‘Audio Eraser’ is another standout tool, especially when I’m recording or streaming. Background noise can be a huge issue, but this feature ensures that my audio is crisp and clear, whether I’m capturing a voice memo, recording a meeting, or streaming content. It’s a game-changer for ensuring professional-quality sound without extra effort.
Overall, this device integrates seamlessly into my daily routine, making multitasking, communication, and content creation easier than ever. Whether for work or play, it enhances my experience in ways I didn’t even realize I needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on February 11, 2025
Posted by: BearcatF8F
[This review was collected as part of a promotion.] Love the larger screen for videos.
I also enjoy all the features this phone has to offer.
I also enjoy all the features this phone has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z-Fold 5 Review
on February 11, 2025
Posted by: Pelo88
[This review was collected as part of a promotion.] SSmooth connectivty within apps. Seamless actions across apps. Great microphone and speakers. Very good camera. Decent battery life but not exceptional. Screen issues with inner screen--went dark and now has bright line through top.
Also experienced "black screen" issue with Z-Fold 4 and had to have phone replaced.
Also experienced "black screen" issue with Z-Fold 4 and had to have phone replaced.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Thank you for your detailed feedback on the Galaxy Z Fold5, Pelo. We appreciate your feedback on the smooth connectivity, seamless app transitions, impressive microphone and speakers, and the camera quality. We're thrilled to hear these aspects have enhanced your experience. Regarding the battery life, we understand that having a great battery life is essential to your overall experience with our devices. The Z Fold5 is equipped with a battery capacity of 4400 mAh, which is non-removable, and provides talk time of up to 40 hours on 4G LTE. If you continue to experience this, please be sure to check out the link attached for options to help optimize your phone's battery life. We also noted that you may be experience some challenges with your screen. The inner screen going dark and the bright line appearing at the top is not the experience we strive to provide. It's especially concerning to hear about your repeated "black screen" case across both the Z Fold4 and Z Fold5. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. We encourage you to reach out to us at Samsung Support so that we can assist you with diagnosing this and offering a solution. Your satisfaction is our top priority, and we truly value your loyalty to Samsung. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/ (battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/ (battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US