Customer reviews from hp.com
HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA AMD Ryzen AI 7 16 GB memory;1 TB SSD Windows - Shadow Black
Average customer rating
3.7 out of 5
3.7
(3 Reviews)
Open Ratings Snapshot
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product. 
(
2 out of 3
)
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Customer Reviews for HP OMEN - OMEN MAX Gaming Laptop 16" WQXGA AMD Ryzen AI 7 16 GB memory;1 TB SSD Windows - Shadow Black
Customer Rating
5 out of 5
5
Excellent Graphics Performance
on November 14, 2025
Posted by: Paulclemy
from Cornwall
Verified Purchase:Yes
I’m not a gamer but I bought this for the purpose of 3D scanning as it had a high spec GPU. So far it works with plenty of headroom remaining. My only recommendation is that it should be offered with RAM upgrade options at purchase as I could do with 64Gig and will probably purchase this separately.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Exactly what I expected from Hp :)
on February 25, 2026
Posted by: Stu0801
Verified Purchase:Yes
My last laptop was an Omen, but needed upgrading, so upgraded to this one. Absolutely love it, it’s a great laptop and great for my gaming, which is mainly what I bought it for, as well as work and personal stuff too. Had my last one for 10 years with no issues, and hoping this is the same.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Worst purchase ever
on March 23, 2026
Posted by: MattFred
from St Helens
Verified Purchase:Yes
Very disappointed with this.
I exclusively bought it for gaming and in the last 3 weeks of having it it had randomly closed my applications while i've been on them daily, sometimes more than once, nothing is more frustrating than having a full exit of everything for no reason. Also it randomly has tonnes of overlays that are not easy to delete or remove. It's just not that good, over expensive and low value for money imo compared to every other laptop i have ever had, honestly ones i had over 10 years ago beat this one.
Aside from all that though, it's also slow, has terrible scalling, is not 1:1 with other displays and monitors so size and set ups can't be copied over, very frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com