Customer reviews from BISSELL Homecare
Bissell - Little Green Pet Deluxe Portable Carpet Cleaner and Car/Auto Detailer 3353
Average customer rating
4.4
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
733
4 Stars
135
3 Stars
51
2 Stars
38
1 Star
72
87%of customers recommend this product.
(
662 out of
760)
Customer Reviews for Bissell - Little Green Pet Deluxe Portable Carpet Cleaner and Car/Auto Detailer 3353
Customer Rating
3
From Love to Hate
on June 17, 2012
Posted by: SheWonders
from Rhode Island
I used my LGM on a brand new wool rug with spectacular results....5 stars. Then I switched rugs out for the spring/summer season and used it on a synthetic fiber rug. After one use the machine smells so bad I cannot even keep it inside. Followed all the directions etc. Flushed the machine, soaked the tanks etc. and smell is awful. Considered ordering a new dirty water tank since that where the odor is mostly coming from but having a hard time paying $21 for something that may not fix the problem. 1 star.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Sorry about your issue. Unfortunately, the smell from cleaning more odorous stains are hard if not impossible to remove from a dirty water tank if it is left in the tank. We recommend running clean water through your hose by suctioning clear water through the hose from a small cup (raising the hose to make sure it all empties into the machine). We also recommend making sure you empty the dirty water tank after every use.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Little Green Carpet Machine
on June 13, 2012
Posted by: Ariestar
from Sacramento, CA
I love these little machines, so awesome for cleaning those spots & dog messes. However, after awhile (& one doesn't use them that often) debris can clog in the sharp turn where the hose is connected to the machine. If you take the hose off, it breaks the tubing. I had mine repaired, but now a little hose split inside that moves the cleaning solution to the wand. So I cut the end that split & put it back on, but didn't take long to slip back off...cleaning solution everywhere! Also, it is leaking where the brush applicator connects to the hose. Guess it's back to the repair shop. But I wanted to comment on the excellent customer service on this site...I've never seen anything like it. So even with all the little problems, I feel this is a necessary tool if you have pets or kids & carpets!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Perfect!
on May 26, 2012
Posted by: doversport
from sterling, ct
Lightweight, small, powerful. READ the directions. Most bad reviews I have seen before and after buying this product are the result of..(dare I say it? ) stupidity. Too much spray on the area, too little spray.. it gets on other things. Its a SPRAY....THINK about what you are doing, YOU control the spray. Use something to block where it goes if you have to. The extraction power surprised me, VERY strong. Again, think.. you may have to go over the same spot more than once to extract ALL of the moisture!!! Imagine that!!!
Written by a customer while visiting BISSELL Homecare
Customer Rating
2
Spray pattern too wide
on May 18, 2012
Posted by: Bhad
from St George, UT, USA
I bought this for my car. The spray is too wide. There should be some way to adjust this so you can spray only the surface you are cleaning.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the review Bhad. The spray on this shouldn't be too wide. Please contact us to get another tool as yours may not be working properly at http://www.bissell.com/email-us/?icid=ccrr
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Versatile Cleaner
on April 30, 2012
Posted by: Kel
from Canada
I love this thing. Car, couches, accidents in my toddlers bed. GREAT appliance. One recent problem. It seems to be leaking from the Solution Tank side, all over my floor. Any idea what happened? Is there a washer for that tank I am very confused.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Kel, thanks for your great review. To answer your question, there is a black or red rubber gasket that should be attached to the bottom of the solution tank. If this gasket is lost or lodged in the base of the unit, it will leak. If you need a new one you can order it at this link: http://www.bissell.com/parts/?sc=part&productid=2854&partid=4431&icid=ccrr
Or you can get a new tank at: http://www.bissell.com/parts/?sc=part&productid=2854&partid=4544&icid=ccrr
I hope this helps. Thanks again.
Or you can get a new tank at: http://www.bissell.com/parts/?sc=part&productid=2854&partid=4544&icid=ccrr
I hope this helps. Thanks again.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Cat's Meow
on April 26, 2012
Posted by: Louie
from Corrales, NM, USA
We have 2 cats and we got new carpet a couple of years ago. Our cats love to cough up hairballs on a regular basis on our carpet and we have been using spray-bottle type cleaners to remove the stains. However, these sometimes leave a little stain behind. My wife went and bought this Little Green Machine and it is absolutely remarkable in cleaning up these spots. Our carpet thanks you!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Love my little green
on April 26, 2012
Posted by: Kelsey
from Grapevine, TX, USA
I love my little green! I have yet to have a stain in the last 4 yers that it hasn't taken care of, and with two cats that's saying a lot. It even took dark drow furniture stain out of my carpet. It is amazing! However, I am having a problem with cleaning the dirty water tank and now it is begining to smell. I have filled it with hot soapy water and left it to soak, but that doesn't get a lot of the residue that is left behind. Is there a way to take the bottome of the compartment off, so that I could better access the grim?
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for the great review and sorry you are getting a bad smell in the unit. We recommend suctioning up clean warm water through the hose after using and emptying the tank immediately. You can order a new dirty water tank at this link if you would like: http://www.bissell.com/parts/?id=9143&sc=product&productid=2865&icid=ccrr
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
don't like
on April 26, 2012
Posted by: Dee
from San Angelo, TX.
the carpet in frount of my mothers chair gets real dirty , about a 2 ft. by 1 ft. spot. I worked for an hour and half on this spot, cant even tell it was touched. Did not clean well
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Dee, depending on the type of stain you may want to try a pre-treat like our Pet Stain & Odor Remover prior to cleaning with a deep cleaner. Here is a link to it: http://www.bissell.com/pet-stain-odor-remover/?icid=ccrr
Written by a customer while visiting BISSELL Homecare