Customer reviews from BISSELL Homecare
Bissell - Little Green Pet Deluxe Portable Carpet Cleaner and Car/Auto Detailer 3353
Average customer rating
4.4
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
733
4 Stars
135
3 Stars
51
2 Stars
38
1 Star
72
87%of customers recommend this product.
(
662 out of
760)
Customer Reviews for Bissell - Little Green Pet Deluxe Portable Carpet Cleaner and Car/Auto Detailer 3353
Customer Rating
1
It will break and it's filthy.
on November 23, 2013
Posted by: Jen
from Undisclosed
I bought my first Little Green and thought it worked great for occasional spills and pet accidents. Just after a year, the Powered TurboBrush broke. I then had to resort to the smaller tool which lasted a few months. I was out of luck because the 1-year warranty just expired. I thought I may have received a lemon so I decided to buy a new Green Machine and the exact same thing happened. When I told my mom about my disappointment, she told me that her TurboBrush also broke. Aside from my TurboBrushes breaking, the Green Machine has other flaws. The dirty tank is impossible to get clean so it always seems like the machine is filthy. The tank also leaks at the bottom which makes the base get dirty and difficult to clean. It might seem like a good investment at first but based on my experience (times two) and my parents as well, it's a waste of your money.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your feedback; we're sorry for your disappointment. The tools can be ordered direct at this link: http://www.bissell.com/search.aspx?s=1400&t=Parts&icid=ccrr To loosen the debris in your tank, we recommend putting warm water in the tank and let sit to loosen the debris. To clean the hose, just take a bowl of tap water and suction the water back up. You may have to do this a few time before clean water comes back. We hope this helps you out!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best investment we've ever made!
on November 23, 2013
Posted by: SnKZabel
from Huntington, WV, USA
When we were researching various small carpet cleaners, we found the reviews being a toss up. Some liking it, and others not. We knew we had to do something ASAP after moving here as we have an accident prone cat, and very light carpet in our apartment. While we've only used this twice in the past year, it's more than paid for itself. Once getting out a bright red sugary drink out of the carpet and a new sofa. The second time was just days go. That being a dark hot sauce that the bottle broke after receiving it in the mail. Both times I panicked as not getting the stains out. Both times, it got it most if not all of it out. I'm starting to think we may need to get a full size one to keep the whole place looking fresh, and it did wonders for the nap of the carpet. Very pleased.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
no suction
on November 21, 2013
Posted by: disappointed@bissell
from iowa
This thing is a joke. I bought it this morning after my puppy had an accident on my couch. After cleaning the mess as much as possible, I sprayed the cushions and waited 3 minutes to pretreat it. This machine doesn't work. I have as little as 1 tablespoon of water in the dirty tank resevoir. Its not sucking any water . Now all I have is a soaking wet couch! I am returning it tomorrow!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for our review. We're sorry for your difficulty. When cleaning cushions it's best to clean ins small sections to suction the water back up right away. If you still have your machine, please check out the link for our tips to ensure your machine is working properly. http://www.bissell.com/FAQDetail.aspx?id=1188
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
i enjoyed it until...
on November 18, 2013
Posted by: XKing
from Indianapolis, IN
So the tough stain tool broke into a bunch of green and clear pieces..not a fan of the recycled plastic if its constantly breaking.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your review; make sure not to apply too much pressure when cleaning stubborn stains. You can order any type of cleaning tool from the Little Green series; the tools are interchangeable. Here is a link to the tools that aren't recyled material. http://www.bissell.com/parts/?sc=product&productid=2865&icid=ccrr
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Overall very unhappy
on November 12, 2013
Posted by: Not a fan
from Boynton Beach, FL, USA
This is our second little green machine (had similar problems with the first) We will not be buying a third. We use it for occasional spills and to clean up pet accidents. The nozzle doesn't clean completely because the clear plastic guard can't be removed so pet hair stays put. All of the joints where the hose attaches to either the machine or spray nozzle leaks so dirty water ends up creating more of a mess. Also the flat bottom that sits on the floor leaks. Overall we are extremely unhappy with the design and inability to clean it out after use.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your review. We're sorry for all the trouble with your machine. You do have a one year warranty with BISSELL. Please click at the link, so we may assist you. http://www.bissell.com/email-us/
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
good machine but....
on November 10, 2013
Posted by: chris
from MN
got as a gift and first use out of the box the sprayer nozzle quit working correctly. instead of a steady stream onto the sofa, it just started dripping and spraying upward. the inlaws have the same unit and theirs works great so i hope i can get ours working right.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your review. If you need our help, please click at this link: http://www.bissell.com/email-us/
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
This product works great but stopped working on me
on November 4, 2013
Posted by: raquel39
from galveston, tx
This is the second little green we have purchased in a time span of about 4 years and the same thing has happened both times. No power to the machine. Like the motor had burned out within less than a year and about 6 uses. What should I do?
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your feedback; we're sorry for your trouble. We recommend taking your machine to a BISSELL service center for inspection/repair. To locate a service center, please click on the link to search for a center near you. http://www.bissell.com/service-centers/?zip=Enter%20your%20zip%20code&distance=50
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I love my little green!
on October 22, 2013
Posted by: dogladie54
from Maryville, IL
This product was recommended to me by another dog owner and she was correct! It lifted those big long standing spots on my carpet ... almost like magic. The only negative is that using it is hard on a bad back because of the leaning over to clean ... but it is totally worth it. I'm very happy with my purchase.
Written by a customer while visiting BISSELL Homecare