Customer reviews from scotchbrand.com
Scotch - 1.88 in. W X 54.6 yd L Packaging Tape with Dispenser
Average customer rating
4.4 out of 5
4.4
(620 Reviews)
Open Ratings Snapshot
Rating breakdown 620 reviews
5 Stars
487
4 Stars
55
3 Stars
8
2 Stars
9
1 Star
61
86%of customers recommend this product. 
(
349 out of 406
)
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Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape with Dispenser
Customer Rating
3 out of 5
3
Packaging Tape ripped in my hand!
on January 9, 2016
Posted by: Mimi
from Spencerport, NY
Gender:Female
I have purchased Scotch brand heavy duty tape for years to ship packages to my family. I purchased a 38.2 yd heavy duty 20x stronger roll again today but unfortunately, while wrapping the large package, the tape ripped in my hands a number of times. Totally disappointed and surprised. I hope it is just a bad batch.
0 51131 96134 0
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 14, 2016
Thank you for taking the time to share your feedback on our Scotch® Heavy Duty Shipping Packaging Tape. We apologize for the frustration here. We've passed along your comments to our development team. For your trouble, we'd like to offer a replacement roll. If you're interested, please respond to the email that we've sent you directly. In the meantime, should you have further questions, feel free to call us directly at 800-328-6276 and mention case number 6371640. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1 out of 5
1
Bad Design
on December 21, 2015
Posted by: Casey 1
from San Jose, CA, United States
Gender:Female
I buy t his all the time to seal my packages. I don't know how many times the tape keeps tearing and I can't use it. I spent an hour this morning trying to get one started and it kept tearing in pieces. This happens all the time and I have to throw it away. This is the second one this month.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 6, 2016
Thank you for your review. We’re so sorry for the trouble you’ve experienced. We’d like to connect directly to help. Please call 800-328-6276 and mention case number 6362296 so we can assist. We've also sent this information to you via email. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1 out of 5
1
on December 12, 2015
Posted by: mary43
from Chula Vista, CA, United States
Gender:Female
I have a roll of Scotch heavy duty packaging tape. It is totally useless to me--it doesn't have any stickiness to it. I am very disappointed, not to mention being poorer for buying it. I have had it long enough that I don't have a receipt for it nor do I remember where I bought it.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , December 14, 2015
Thank you for taking the time to share your feedback on our Scotch® Heavy Duty Shipping Packaging Tape. We apologize for the frustration here. We've passed along your comments to our development team, but our tech team would like to hear more from you in order to provide possible reasoning or resolutions for your experience. If you're interested in discussing this further, please call us directly at 800-328-6276 and mention case number 6343612. We've also sent this information to you directly via email. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1 out of 5
1
Terrible tape
on December 11, 2015
Posted by: klpsnow
from Lansing, MI, United States
Gender:Female
I have bought Scotch shipping tape for years. However, the latest roll I purchased and tried to use today is just terrible. It is SO sticky, it sticks hard to itself. I cannot get a full width piece to even get it started to use on the dispenser. It breaks off in little pieces and is next to impossible to pry off the roll. I'm so annoyed with the this roll.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , December 14, 2015
Thank you for taking the time to share your feedback on our Scotch® Heavy Duty Shipping Packaging Tape with Dispenser. We apologize for the frustration here. We've passed along your comments to our development team, but our tech team would like to hear more from you in order to provide possible reasoning or resolutions for your experience. If you're interested in discussing this further, please call us directly at 800-328-6276 and mention case number 6343604. We have also sent this information via email. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1 out of 5
1
Very poor web site
on December 8, 2015
Posted by: ReallyReallyDisappointed
from Green Valley, AZ
Gender:Male
The width of the tape is not to be found anywhere in the details or specifications.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , December 11, 2015
Thank you for taking the time to share your review. We apologize for the frustration and we've sent your comments on to our website team for future consideration. For your knowledge now, this tape is 2 inches wide, 800 inches long, and has a core diameter of 1 1/2 inches. If you have further questions, feel free to reach out to our team directly at 800-328-6276. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1 out of 5
1
Less than stellar performance
on November 30, 2015
Posted by: daparson49
from northern VA
Gender:Male
Bought shipping and packing tape for a move. It just kept lifting off. At one point I was lifting a box off the ground and my foot stuck to a piece of lifted tape. The whole bottom came open
Definiely NOT using this on my next move (a month from now)
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , December 3, 2015
Thank you for taking the time to share your feedback on our Scotch® Heavy Duty Shipping Packaging Tape. We apologize for the frustration here. We've passed along your comments to our development team, but our tech team would like to hear more from you in order to provide possible reasoning or resolutions for your experience. If you're interested in discussing this further, please call us directly at 800-328-6276 and mention case number 6332619. We've also sent this information directly to you via email. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
5 out of 5
5
EZ PZ
on September 30, 2015
Posted by: Maree
from Whitney, TX
Gender:Female
I have used this product several times. The ease of use is remarkable and it stands up to package mailing just like a pro. I would recommend this product to anyone with or without packages to mail.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1 out of 5
1
You need to produce a YouTube video!
on August 18, 2015
Posted by: KansasShopper
from Kansas, United States
Gender:Female
I have NEVER been able to thread this dispenser. No matter how calm I am, no matter how much I try, it won't work! I've used many rolls and I never am able to use it properly. Please! Make a video before I lose my mind!
Response from scotchbrand.comBy Anonymous, Scotch® Brand , August 24, 2015
Thanks for taking the time to share your feedback on our Scotch® Heavy Duty Shipping Packaging Tape with Dispenser. We're so sorry to hear you're having issues threading the tape. We appreciate your feedback and will pass your YouTube suggestion on to our team. In the meantime, if you'd like some tips on threading the tape, feel free to call us at 800-328-6276 and mention case number 6223834. Thank you!
Written by a customer while visiting scotchbrand.com
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