Customer reviews from Crescent
Crescent - 8 in. Chrome Vanadium Steel Diagonal Pliers
Average customer rating
2.3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
Customer Reviews for Crescent - 8 in. Chrome Vanadium Steel Diagonal Pliers
Customer Rating
1
good for a little while
on August 17, 2017
Posted by: steve
pliers showing sign of corrosion and locking mechanism is wearing out prematurely which is really a shame i loved the when i first got them because of the light weight but at this juncture I regret the purchase of all three from this series
Response from CrescentBy August 17, 2017
Steve,
Thanks you for taking the time to contact us in regards to our crescent ps5429c cutter not meeting you expectation.
We would like the opportunity to inspect the product and make the proper adjustment. Please forward your shipping address, telephone number so we can provide you with a RMA and prepaid freight label to return the product.
I look forward in you replace and
Ronald L. Holland
Product Specialist/Technical Services
Apex Tool Group, LLC
1000 Lufkin Road
Apex, NC 27539
E-mail: Ronald.Holland@apextoolgroup.com
Tele: 919-387-2650
Fax: 919-387-2598
the opportunity to correct this.
Thanks you for taking the time to contact us in regards to our crescent ps5429c cutter not meeting you expectation.
We would like the opportunity to inspect the product and make the proper adjustment. Please forward your shipping address, telephone number so we can provide you with a RMA and prepaid freight label to return the product.
I look forward in you replace and
Ronald L. Holland
Product Specialist/Technical Services
Apex Tool Group, LLC
1000 Lufkin Road
Apex, NC 27539
E-mail: Ronald.Holland@apextoolgroup.com
Tele: 919-387-2650
Fax: 919-387-2598
the opportunity to correct this.
Written by a customer while visiting Crescent
Customer Rating
2
Broken spring
on January 20, 2022
Posted by: JR
from Marshall, MO
Gender:Male
I bought my pair of cutters a year or so ago after my old pair finally became badly worn. Incidentally, that pair had blue handles. My replacement worked very well for a few months, and then the spring in the handles broke. It appears the spring was damaged during assembly. I would like to know if these have a warrantee. They are not at all comfortable to use without this spring.
Written by a customer while visiting Crescent
Customer Rating
1
Junk.
on June 6, 2017
Posted by: Randell H.
I got these and only used them twice and they broke right at the fulcrum point. just cutting 10 gauge wire. and they don't want to honor the warrantee that they brag about so much.
Response from CrescentBy June 7, 2017
Randell,
I am sorry to learn that our Crescent brand compound cutter PS5429C has failed and not met you satisfaction. Although 10AWG wire is on the large side of the tool’s recommended capacity it should have never broken. I very much would like to address this with you and regain your loyalty to our brand of tools. We do stand behind our products and apologize if you have been provided incorrect information. Please provide me with your telephone number the best time I can reach you and your shipping address.
I look forward to your reply.
Ronald L. Holland
Product Specialist/Technical Services
Apex Tool Group, LLC
1000 Lufkin Road
Apex, NC 27539
E-mail: Ronald.Holland@apextoolgroup.com
Tele: 919-387-2650
Fax: 919-387-2598
I am sorry to learn that our Crescent brand compound cutter PS5429C has failed and not met you satisfaction. Although 10AWG wire is on the large side of the tool’s recommended capacity it should have never broken. I very much would like to address this with you and regain your loyalty to our brand of tools. We do stand behind our products and apologize if you have been provided incorrect information. Please provide me with your telephone number the best time I can reach you and your shipping address.
I look forward to your reply.
Ronald L. Holland
Product Specialist/Technical Services
Apex Tool Group, LLC
1000 Lufkin Road
Apex, NC 27539
E-mail: Ronald.Holland@apextoolgroup.com
Tele: 919-387-2650
Fax: 919-387-2598
Written by a customer while visiting Crescent
Customer Rating
5
Caesar Aguilar
on December 12, 2018
Posted by: Anonymous
I got this pliers on 2015 on hardware store near flagler st., very well made! I still have it.
Written by a customer while visiting Crescent