Customer reviews from scotchbrand.com
3M - Scotch 1.88 in. W X 54.6 yd L Packaging Tape with Dispenser 1 pk
Average customer rating
4.4
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
214
4 Stars
38
3 Stars
3
2 Stars
1
1 Star
30
87%of customers recommend this product.
(
178 out of
205)
Customer Reviews for 3M - Scotch 1.88 in. W X 54.6 yd L Packaging Tape with Dispenser 1 pk
Customer Rating
1
Won't Stick to Moving Boxes!
on December 18, 2016
Posted by: Louise
I packed several boxes and the next morning the tape is unstuck! What good is moving tape that won't stick to moving boxes? From other reviews, I see this has been going on for at least nine months. I bought this product because I thought it would be superior to the other ones on the shelf.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, December 19, 2016
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not stay sealed
on July 17, 2017
Posted by: Eliza
from North Carolina, United States
Gender:Female
I am having the same issue that the other customer reviews have noted. Less than 24 hours after I sealed a box, the tape came unstuck. In one case, I taped a flat pack box in preparation for using it in a few days, and when I was ready to use it, the bottom had come completely unstuck even though I had used 3 strips of tape on the long side and I had also taped both short sides. Very disappointed! I will buy a different brand next time.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, July 17, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do not use this product
on May 19, 2017
Posted by: Valerie
from Minneapolis, MN, United States
Gender:Female
Ditto to the other reviews posted here. I'm in the process of packing an enormous number of boxes for moving and am experiencing all the tape coming off - thus I will need to spend money buying all new tape and re-taping 100+ boxes prior to our move in 3 days.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, May 22, 2017
Hello, thank you for taking the time to leave your review. Moving is already stressful enough as it is, and we are sorry for adding to that. Please know we will be sending you an email to offer assistance. Thanks again, and we look forward to hearing from you.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible
on May 24, 2017
Posted by: Fatima
from Scranton, PA, United States
Gender:Female
We are moving in 2 days and have to retape every single box!!!!! I can't believe how much more stressful you guys just made this move for us. Horrible tape!!! Will never buy another Scotch product again
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, May 26, 2017
Hello, thank you for taking the time to leave your review. Moving is already a stressful experience as it is, and we are very sorry to have added to that. We would like to offer you a replacement of a different tape or a refund, please give our team a call at 1-800-328-6276, available Mon-Fri 8am-4:30pm. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Flimsy and doesn’t stick
on March 4, 2019
Posted by: SuperK
from Maryland
Don’t get this tape. Use heavy duty shipping tape instead (Scotch brand). This is flimsy, breaks, and doesn’t stick. Disappointed and wish I could take this back to the store. Hopefully this helps someone looking for reviews before purchasing products.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, March 5, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Won't Stick!!!!
on August 24, 2016
Posted by: DDay
from Buffalo, NY, United States
Gender:Female
I am packing for a major move so I have LOTS of boxes. Maybe I'm not using this stuff properly, but so far I think it's TERRIBLE! It doesn't stay down - I tape up a box and it seems nice and secure and then a day later the tape has come loose!! Basically, this products sucks! I am having to re-tape all my boxes!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 25, 2016
Thanks you for taking the time to offer your feedback. We know that moving is already stressful and we're so sorry to have further complicated it. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Waste of Money!!
on September 13, 2016
Posted by: Among23
This tape was horrible! Said "long lasting" I taped up some brand new boxes with this stuff and within a few hours the tape just came off the box!! I have to go return it and buy something different because my belongings fell straight through the bottom of the box because this tape didn't hold at all!! Never buying this again.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, September 14, 2016
Thank you for taking the time to share your review. We apologize for the experience you’ve had. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to make this right by offering a replacement of a different tape or a refund for you. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible
on June 12, 2018
Posted by: sheila
from san fran, ca
Gender:Female
I bought a 3 pack to move and usually Scotch is my go-to brand but this is terrible! Starts to come off after a few hours. I can't even find the "packaging" tape on the website. It is very cheap quality. You think packaging tape would be to tape up packages but I don't even know what you'd use this for. You really should stop making whatever you are calling "packaging" tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, June 12, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com