Customer reviews from belkin.com
Belkin - RockStar 3.5mm Audio + USB-C Charge Adapter - Mini-phone/USB-C Audio/Data Cable for Smartphones, Tablets, Laptops
Average customer rating
4.3
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
43
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
6
88%of customers recommend this product.
(
49 out of
56)
Customer Reviews for Belkin - RockStar 3.5mm Audio + USB-C Charge Adapter - Mini-phone/USB-C Audio/Data Cable for Smartphones, Tablets, Laptops
Customer Rating
4
Love it. keep on changing and keep my game on.
on July 20, 2025
Posted by: Rick1959
from Wisconsin
Love it . Use a lot getting a second one! For back up.
I would recommend this to a friend!
Response from belkin.comBy Customer Support, July 21, 2025
Hi Rick1959! Thank you for taking the time to leave us your feedback and rating. If you need any assistance, please never hesitate to contact us anytime.
Here’s our support team you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Here’s our support team you may reach out to:
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Dee890
Verified Purchase:Yes
It stoped working on the aux side, 2 months in. You can get a replacement but you have to pay for shipping to return the old one, what’s the point when it broke from a manufacturer standpoint. If I broke it, I get it,
Response from belkin.comBy Customer Support, March 13, 2026
Hi, Dee890. We’re sorry to hear that the aux side of your unit stopped working after just two months, and we understand your frustration with the shipping requirement for a warranty replacement. We'd like to check on your case further. Please email us at belkincares@belkin.com with your contact information and the link to this review. Hope to hear from you soon.
Regards,
JC
Belkin Support
Regards,
JC
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Anonymous
Verified Purchase:Yes
Only worked once, never again after that. Very cheap product
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, February 23, 2026
Hi Mohoward,
We are so sorry to hear about your experience. Allow us to have this further checked. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Maryann
Belkin Support
We are so sorry to hear about your experience. Allow us to have this further checked. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Maryann
Belkin Support
Written by a customer while visiting belkin.com
Posted by: SteveZ
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The adapter works ok with our Pixel 6 as long as the charging port is not used. Plugging in the charging port creates a lot of noise, so it is not usable to play and charge at the same time. After failing with this adapter I bought a Bluetooth to audio adapter and it works much better and was much less expensive.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, June 30, 2022
Hi SteveZ,
We can’t help but feel concerned about your experience with the Belkin NPA004. If you still have the adapter with you, we’d like to have our phone support team look in to your setup as well as further examine the adapter. Please contact us directly through our hotline numbers found on this link and we’ll continue assisting you from there: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Lance
Belkin Support
We can’t help but feel concerned about your experience with the Belkin NPA004. If you still have the adapter with you, we’d like to have our phone support team look in to your setup as well as further examine the adapter. Please contact us directly through our hotline numbers found on this link and we’ll continue assisting you from there: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Lance
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Does the job!
on December 30, 2021
Posted by: JustinMS
from Ohio
[This review was collected as part of a promotion.] I got this to replace a simple usb-c to headphone adapter I have been using since I damaged my 3.5 mm headphone jack on my phone. I don't use it a lot but it comes in very handy when I need it. I have two vehicles without bluetooth and I prefer just to use a wired connection. This lets me charge my phone and use headphones or the auxiliary input in my car at the same time. The sound is clean when it is charging and without any interference. I also like that it is small and simple and does exactly what I need it to.
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Posted by: jissap
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always breaks after a few months (bought it twice and it failed both times). Also, if you contact customer service to replace it under their warranty, you have to pay to ship the broken one back. Never buying a Belkin product again.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, April 17, 2023
Hi jissap,
We understand where you're coming from and we completely understand how you are feeling. Let's have our phone support be in touch with you, so we can assist you better around this. Our hotlines are listed here: https://www.belkin.com/support-article?articleNum=55022
Regards,
Marie
Belkin Support
We understand where you're coming from and we completely understand how you are feeling. Let's have our phone support be in touch with you, so we can assist you better around this. Our hotlines are listed here: https://www.belkin.com/support-article?articleNum=55022
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
2
Disappointed
on January 12, 2024
Posted by: nateboards
It does what it was designed to do. However, I have several problems with it. First, when I'm only using the headphone jack, my phone's battery is drained at an alarming rate. I have a brand new Iphone, which I assume many people looking at this product are buying it for. If I leave it playing audio through the 3.5mm jack without plugging it in, with the screen off, it drains battery at the same rate as if I were streaming video with the brightness at max. I just feel like it shouldn't use this much power.
Second, if I plug it in to a charger with a high wattage, say, a USB-C laptop charger or high-wattage fast charger, it doesn't charge the phone, and the audio coming through the headphone jack has noticeable noise.
Third, when using headphones, occasionally there will be some brief static when the adapter gets shifted. Not a dealbreaker, but on top of the other issues, it's annoying and I think it's worth mentioning.
Finally, I just don't like the way it looks and feels. I think that it's too bulky, and it doesn't feel as premium as the price should warrant.
Overall, I don't recommend this product at this price. If it were a quarter the price, I really wouldn't have minded these issues, but at the price I paid I expected to receive a premium product, and I don't feel that I did.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, January 15, 2024
Hi there,
We appreciate the time in posting a review! The behavior of the adapter is far from expected and we'd like to check this out further. For isolation, try using it on a different compatible device to see if the same thing happens. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
We appreciate the time in posting a review! The behavior of the adapter is far from expected and we'd like to check this out further. For isolation, try using it on a different compatible device to see if the same thing happens. For further diagnosis on the challenges that you have, please call our phone support team through the hotline numbers listed in this link: https://www.belkin.com/us/support-article?articleNum=55022.
Regards,
Carl
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Not compatible
on December 19, 2021
Posted by: Anonymous
from Delaware
[This review was collected as part of a promotion.] This adapter wasn’t compatible with any of our computers, iPad devices after trying every single one of them the adapter was not a match for any of our computer gadgets which was disappointing because you always need extra adapters with a house full of gadget nerds .
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Support, December 19, 2021
Hi SaiYuong,
We understand the concerns you have experienced with your Belkin adapter and we’d like to have our Product Experts look in to your setup for further isolation. Please reach out to us directly through email at BelkinCares@belkin.com along with the link to this post and your username and our Team will gladly take it from there.
Regards,
Lance
Belkin Support
We understand the concerns you have experienced with your Belkin adapter and we’d like to have our Product Experts look in to your setup for further isolation. Please reach out to us directly through email at BelkinCares@belkin.com along with the link to this post and your username and our Team will gladly take it from there.
Regards,
Lance
Belkin Support
Written by a customer while visiting belkin.com