Customer reviews from hp.com
HP - Refurbished Excellent - OfficeJet Pro 9125e All-in-One Printer- 403X0AR#B1H
Average customer rating
4
(432 Reviews)
Rating breakdown 432 reviews
5 Stars
235
4 Stars
82
3 Stars
36
2 Stars
27
1 Star
52
65%of customers recommend this product.
(
75 out of
115)
Customer Reviews for HP - Refurbished Excellent - OfficeJet Pro 9125e All-in-One Printer- 403X0AR#B1H
Posted by: Bob Stone
from Houston, TX
Verified Purchase:Yes
Quit working after a couple months. Went thru multiple efforts to diagnose / fix , but it will simply not work. Have removed & reinstalled it several times. Multiple power down / restart cycles. Have gone into the menu and reset to all “factory settings” and re-connected to the wi-fi network. Re-installed on the computer & it continues to appear as there, but it does not work. All of this multiple times.
Troubleshooting shows as no driver available. I gave up and just use the old printer (9010) on the network in another room.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Very poor results due to mandatory security software and very complicated to setup and use !!!
on August 31, 2024
Posted by: Cliff Jr 4230
from Halethorpe, MD
Verified Purchase:Yes
Too much security, very complicated to set up and use, security should be an option not mandatory, I do not recommend this printer or any other HP printer at this time !!
Written by a customer while visiting hp.com
Posted by: Mainer man
Verified Purchase:Yes
We purchased this one as our prior HP was not staying connected to our WiFi. After multiple attempts to connect it kept kicking off. We have not been able to print from anywhere in our home despite the fact that we have a very powerful connection. We have to keep logging back on.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Jan K.
from Kansas
Verified Purchase:Yes
This printer prints well but is very noisy. I am often printing newsletters while on the phone and it sits on the end of my desk and makes it difficult to hear. It prints much quicker than my last printer, which I like. I do a lot of enlarging and reducing of patterns in my work and you have to go through numerous screens to get to that option, which is frustrating when in a hurry.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Islesford Maine
Verified Purchase:Yes
Our new printer will only work if we shut it off, then turn it on every time we need to print: highly frustrating!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Lancaster
Verified Purchase:Yes
Not the same printer that they claim
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Mill Valley, VA
Verified Purchase:Yes
Not only the worst support in my 83 year old memory, but worse than I can imagine with my experience with HP beginning berfore 2000 with a LaserJet II. Not just very hard to set up (I have no printed record of my sales data because the new HP printer failed before I had time time to print it) but impossible to access because HP repeatedly failed to make the connection that it was offering. I shall, however, send this to be printed on my LaserJet Pro MFP 3101--3108 a mile from here, which still works nicely.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: craigl11
from california
Verified Purchase:Yes
Brand new printer that needs to be returned because it doesn't work properly
Written by a customer while visiting hp.com