Customer reviews from eufy.com/au/
eufy - Robot Vacuum C10, Self Emptying, Advanced Smart Mapping with LiDAR Navigation+Replacement Accessories - Black
Average customer rating
3.8
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
2
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for eufy - Robot Vacuum C10, Self Emptying, Advanced Smart Mapping with LiDAR Navigation+Replacement Accessories - Black
Posted by: Rose
Gender:Female
Verified Purchase:Yes
Overall this unit works really well on hard floors. Carpets aren’t so great. Seems to get stuck on items it shouldn’t, such as a bed leg among many things. It’s also a little tricky to program and adjust. The design and software need tweaking to bring it up to a 5 star product.
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Posted by: Skye
Verified Purchase:Yes
Mapping seems quite messy and vacuum power is surprisingly weak. I was aware that this vacuum is in the lower price range but considering it does not mop at all I was hoping that it would be a decent vacuum.
No, I would not recommend this to a friend.
Response from eufy.com/au/By eufy support, December 28, 2025
We are so sorry to hear about the issues you encountered with the product.
To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps.
When opening your ticket with the team, please ensure you include a copy of your proof of purchase.
Please find the support portal here: https://support.au.eufy.com/support/home
To proceed with a warranty evaluation, please submit a new ticket with our Australian eufy representative via the support portal link below. The team there will be more than happy to assess your request based on the applicable warranty criteria and guide you through the necessary steps.
When opening your ticket with the team, please ensure you include a copy of your proof of purchase.
Please find the support portal here: https://support.au.eufy.com/support/home
Written by a customer while visiting eufy.com/au/
Posted by: Razor
Verified Purchase:Yes
Robovac is easy to use, does a great job on carpet and tile floors. I was so happy with the robovac, I brought one for my daughter.
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/
Posted by: Robyn
Gender:Female
Verified Purchase:Yes
Took a while to set the map and boundaries/no go zones to my satisfaction but once that is set the c10 does an efficient and reliable job
I would recommend this to a friend!
Written by a customer while visiting eufy.com/au/