Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Average customer rating
4.4 out of 5
4.4
(139 Reviews)
Open Ratings Snapshot
Rating breakdown 139 reviews
5 Stars
95
4 Stars
25
3 Stars
8
2 Stars
7
1 Star
4
86%of customers recommend this product. 
(
91 out of 106
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Customer Rating
2 out of 5
2
Callers cannot hear or understand me.
on July 22, 2024
Posted by: Anonymous
from MS
Expertise:Expert
Verified Purchase:Yes
Other callers keep asking me to repeat myself and say that I sound muffled when i use them.
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. We completely understand how valuable your phone calls are to you on a daily basis, and we would be more than happy to assist you with the audio quality. We have provided a link two articles to help you with this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Noise cancelling is the weakest point.
on July 26, 2024
Posted by: Justatool
Expertise:Intermediate
Verified Purchase:Yes
OK sound for the price. Don't buy for the noise canceling.
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Justatool, thank you for your feedback on your Samsung Galaxy Buds FE. We are happy to hear you are overall pleased with the value of your device. We have provided a link to an article to help you troubleshoot the ANC feature of your earbuds. We have also shared a link to the Samsung Support Team if you would like to explore this matter further and ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meets My Needs
on August 3, 2024
Posted by: Pat T
Verified Purchase:Yes
Sound quality is good. Noise canceling feature does not remove all outside sound although it seems sufficient for most situations. Pretty sure you'd still hear the engine on an airplane. Overall, good for the discounted price I paid.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressed
on August 12, 2024
Posted by: America
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Meets expectations and more. It stays in my ear even doing hard labor. Truly noise canceling. Can be far distance from phone. Really glad for the purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected!
on August 14, 2024
Posted by: Jeff in Florida
Verified Purchase:Yes
For a while Pixel A-Series Buds were my go to at this price point, however these Galaxy Buds have better battery life, higher maximum volume, and useful features like active noise cancelling and ambient sound. These Samsung buds are also equally comfortable and stay put while running. Very pleased!
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on August 19, 2024
Posted by: Phil
from Hanahan sc
Expertise:Expert
Verified Purchase:Yes
They fit my ear perfect and a very comfortable like all day comfort
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds
on August 20, 2024
Posted by: Nannette
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
I like them they fit good and the sound is very clear
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Good for music.
on August 28, 2024
Posted by: Ren10
Verified Purchase:Yes
Music is good on them and that's all. Not very good for talking on phone
They sound like I'm talking from a can people say.
Response from Samsung USBy Social Commerce, September 3, 2024
Hey there Ren10, thank you for sharing your thoughts about your Samsung Galaxy Buds FE with us. We are happy tohear you are pleased with your listening experience with your favorite music. We would be more than help you with the audio quality on your phone calls to have the best experience possible with your device. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if you continue to experience this matter or have additional questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 57-64 of 139 results 
<< 1 ... 6 7 8 9 10 ... 18 >>