Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Average customer rating
4.4
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
95
4 Stars
25
3 Stars
8
2 Stars
7
1 Star
4
86%of customers recommend this product.
(
91 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Customer Rating
1
Overall, disappointing.
on December 25, 2024
Posted by: Samsung fan
from Minnesota
Expertise:Intermediate
I bought these 2 months ago and the right ear bud no longer charges. I've taken very good care of these earbuds so I dont understand why the right side quit charging despite the case being fully charged. When both earbuds did work, the noise canceling feature caused an irritating static noise on top of whatever I was listening to.
I have bought the galaxy bud live before these they worked very well until I lost them. When I bought the Galaxy FE I expected these earbuds to last longer and have a higher quality noise canceling feature than they do. Over all these were a disappointing product for me.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, December 27, 2024
Thank you for sharing your feedback about the Galaxy Buds FE. The Galaxy Buds FE features a compact and ergonomic design that provides an exceptional listening experience. With Active Noise Canceling, you can block out unwanted noise, and the various ear tip sizes allow you to personalize the fit. Additionally, these buds sync seamlessly with your Samsung Galaxy devices. We hate to hear about the charging challenges and the static noise you've experienced. If you're noticing static, it could be due to several factors such as a faulty connection with your device, outdated firmware, interference from other devices, or dirt in the earbud housing. We recommend restarting both your phone and the earbuds, checking for firmware updates in the Galaxy Wearable app, and cleaning the earbuds to see if that helps improve your experience. Check out the links attached for additional options to help troubleshoot your buds. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=If%20you%27re%20experiencing%20static,with%20the%20iOS%20Buds%20app. (static noise)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge (charging)
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https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=If%20you%27re%20experiencing%20static,with%20the%20iOS%20Buds%20app. (static noise)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge (charging)
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Written by a customer while visiting Samsung US
Customer Rating
2
FE
on September 23, 2025
Posted by: Dougee
Expertise:Intermediate
These headphones sound great and work well for playing games and watching movies or shows. However, they are terrible for making phone calls. The other party has trouble hearing our conversation and tends to pick up a lot of static. I have previously owned the buds and buds plus. Both of those products worked really well for everything above. Unfortunately, these did not work like I anticipated.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R, September 25, 2025
Good day to you Dougee, Thank you for sharing how things are going with your Galaxy Buds FE. We appreciate you taking the time to share your thoughts and want you to know that your voice matters. It’s great that your Galaxy Buds FE are your preferred earbuds for gaming or streaming your favorite show. However, we understand you're not experiencing the expected sound quality when making calls. If you’re hearing static noises when using one or both of your Galaxy Buds, you can try a few steps to resolve the issue. Check for updates for your earbuds and your connected phone to ensure both devices have the latest software. Please visit our online guide, which offers more tips and troubleshooting steps for improved sound quality. The link will be provided below. We truly appreciate your feedback. Thank you for choosing Samsung as your preferred brand. Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
-Ty
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-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds!
on September 6, 2025
Posted by: Fluffy62
Expertise:Expert
Recently these were washed and dried, one was not working the other was so I still use them for working outdoors. Because after purchasing Samsung pros I realized I did not like them as much as my FE's. The pros did not stay in my ear as well. But just recently the other FE earbud started working!!
Written by a customer while visiting Samsung US
Customer Rating
5
great job with these FE buds!
on October 17, 2023
Posted by: rogue1650
Expertise:Expert
Finally the buds that don't fall out. Been waiting for a while. They brought back a lot of the things I liked about the previous buds plus and the upgrades are quite nice especially Wing Tips. So happy they included this feature. Fits great in my ears and they stay in! The sound quality is great as well for the price.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ceeslayer
from Dallas TX
Expertise:Expert
Verified Purchase:Yes
The sound is good, but the mics are horrible. Wouldnt recommend them to anyone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, June 4, 2024
Hey Ceeslayer, thank you for your feedback on your Samsung Galaxy Buds FE. We know how important your phone calls are to you and wanting to be able to have them be hands free. We have provided a link to an article to help you with the clarity of your calls. We have also included a link to the Samsung Support Team if you continue to have this experience or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
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Written by a customer while visiting Samsung US
Posted by: pilgrimmyway
from Raleigh NC
Expertise:Intermediate
Verified Purchase:Yes
Good quality up to now and comfortable to my ears!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abhi99
from Ohio
Expertise:Expert
Verified Purchase:Yes
Samsung Galaxy Buds FE Review: A Budget-Friendly Option with Impressive Features
The Samsung Galaxy Buds FE offer a compelling combination of affordability, comfort, and decent sound quality. As a more budget-friendly alternative to their flagship models, these earbuds deliver a satisfying audio experience without breaking the bank.
Pros:
* Comfortable Fit: The Galaxy Buds FE boast a comfortable in-ear design that stays securely in place during workouts or daily activities.
* Active Noise Cancellation: The ANC feature effectively blocks out ambient noise, providing a more immersive listening experience.
* Good Sound Quality: While not audiophile-grade, the sound quality is impressive for the price, with balanced tones and decent bass response.
* Battery Life: The earbuds offer respectable battery life, providing several hours of continuous playback on a single charge.
* Compact Charging Case: The charging case is small and portable, making it easy to take with you on the go.
Cons:
* Limited Customization: The touch controls may not be as customizable as some users might prefer.
* No Wireless Charging: The charging case lacks wireless charging capabilities, which can be a minor inconvenience.
* Average Sound Quality Compared to Flagships: While the sound quality is good for the price, it may not match the level of detail and clarity offered by more premium models.
Overall:
The Samsung Galaxy Buds FE are a solid choice for those seeking a budget-friendly pair of wireless earbuds with decent sound quality and useful features. Their comfortable fit, active noise cancellation, and respectable battery life make them a great option for everyday use. While they may not offer the same level of audio refinement as more expensive models, they provide excellent value for the price.
The Samsung Galaxy Buds FE offer a compelling combination of affordability, comfort, and decent sound quality. As a more budget-friendly alternative to their flagship models, these earbuds deliver a satisfying audio experience without breaking the bank.
Pros:
* Comfortable Fit: The Galaxy Buds FE boast a comfortable in-ear design that stays securely in place during workouts or daily activities.
* Active Noise Cancellation: The ANC feature effectively blocks out ambient noise, providing a more immersive listening experience.
* Good Sound Quality: While not audiophile-grade, the sound quality is impressive for the price, with balanced tones and decent bass response.
* Battery Life: The earbuds offer respectable battery life, providing several hours of continuous playback on a single charge.
* Compact Charging Case: The charging case is small and portable, making it easy to take with you on the go.
Cons:
* Limited Customization: The touch controls may not be as customizable as some users might prefer.
* No Wireless Charging: The charging case lacks wireless charging capabilities, which can be a minor inconvenience.
* Average Sound Quality Compared to Flagships: While the sound quality is good for the price, it may not match the level of detail and clarity offered by more premium models.
Overall:
The Samsung Galaxy Buds FE are a solid choice for those seeking a budget-friendly pair of wireless earbuds with decent sound quality and useful features. Their comfortable fit, active noise cancellation, and respectable battery life make them a great option for everyday use. While they may not offer the same level of audio refinement as more expensive models, they provide excellent value for the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds
on January 16, 2024
Posted by: bridley66
from New York, NY.
Expertise:Expert
These galaxy buds FE are the best. The fit, sound, small size and sound makes these ear buds excellent for their price.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 27, 2025
Thank you for your fantastic review of the Galaxy Buds FE, Bridley66! We’re more than happy to see that you love their fit and sound quality. Our team designed these buds to offer a comfortable and secure fit, perfect for all-day wear. Plus, the compact size makes them easy to carry and wear, ensuring you can feel safe taking them anywhere, anytime. We appreciate your feedback and are glad you find them to be such a great value! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US