Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Average customer rating
4.4 out of 5
4.4
(139 Reviews)
Open Ratings Snapshot
Rating breakdown 139 reviews
5 Stars
95
4 Stars
25
3 Stars
8
2 Stars
7
1 Star
4
86%of customers recommend this product. 
(
91 out of 106
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Customer Rating
4 out of 5
4
Galaxy Buds Fe
on February 28, 2025
Posted by: The Bill
Expertise:Expert
Verified Purchase:Yes
Very good for my uses. battery life could be a little longer
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Downgraded experience
on February 28, 2025
Posted by: LolaL
from VA
Expertise:Intermediate
Verified Purchase:Yes
I purchased these to replace my Galaxy Buds Live (Mystic Bronze) after one stopped working.
The Galaxy Buds FE do not sit comfortably in my ears. They're bulky, with the overall look and feel quite outdated in comparison to other buds in the market. I dislike the lack of wireless charging which was available in the Live, and the color selection made available boring and lacking any creativity.
I would not buy again.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 6, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds FE, Lola. Your feedback is greatly appreciated. The Galaxy Buds FE are designed for comfort and a secure fit. They feature a newly redesigned wingtip that keeps the buds securely in place, ensuring they stay in position throughout your day. This design aims to provide a comfortable listening experience without the worry of the buds falling out. If your still having trouble keeping the buds from falling out, please be sure to check out the link attached for tips on how to resolve this. We also appreciate your feedback regarding wanting wireless charging with these buds. Once again, we appreciate your honest feedback. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent ANC!!
on March 26, 2025
Posted by: Agustín
Verified Purchase:Yes
The best Active Noise Cancelling I ever experienced honestly!
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for your awesome feedback, Agustín! It's awesome to see that you find the Galaxy Buds FE to be the best for active noise cancellation. Their compact and ergonomic design truly enhances your listening experience, making them the perfect everyday audio companion. We're glad you’re enjoying the impressive noise-blocking capabilities with the personalized fit and different tips. Plus, the seamless syncing with your Samsung Galaxy devices just makes everything even better. We appreciate your support! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love them!
on April 21, 2025
Posted by: Makayla
from Montana
Verified Purchase:Yes
The sound quality is really good in my opinion and they are the only earbuds that have ever stayed in my ears. I would definitely recommend these especially if you need ear buds for when you are constantly being active.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 22, 2025
We appreciate you sharing your insights with us, Makayla. It's great to see how much you're enjoying the Galaxy Buds FE! Their enriched bass sound and compact design are perfect for providing a secure fit and outstanding listening experience. With features like Active Noise Canceling and a long-lasting battery life of up to 30 hours, they make an excellent choice for anyone who’s constantly on the move. If you ever have any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible microphone horrendous anc and pass thru
on July 2, 2025
Posted by: Smsngfanboy
from Washington state
Expertise:Intermediate
One month in and the right side microphone is messing up and all of a sudden my earbud fitment is always poor. ANC gives me a constant wind noise. Ambient pass through; the right ear gets a bit of noise and is always louder. I call someone and have to reconnect and adjust my buds constantly to make the microphone not sound like I'm talking through 3 window panes.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 3, 2025
Hey! We truly appreciate your feedback on the Galaxy Buds FE and are sorry to hear about your experience. We understand how frustrating it can be to deal with the microphone and fitment challenges, especially when you're trying to enjoy the features like Active Noise Cancellation and ambient sound. If you're picking up wind noises or having concerns with the fit, we recommend checking for updates for both your earbuds and your connected device. Making sure everything is up to date can often enhance performance. Also, be sure to make sure that you're wearing the best size but tips. Additionally, restarting or resetting your Galaxy Buds can help resolve any minor glitches. We want you to enjoy the full potential of your earbuds, so please take a look at the links below for some troubleshooting options that might assist you further. We’re here to help you make the most of your Galaxy Buds experience! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/ (static noise)
https://www.samsung.com/us/support/answer/ANS10003519/ (Get the best fit)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung headphones ever made
on September 8, 2025
Posted by: Marie
Expertise:Expert
These are the best Samsung headphones that ever came out. They are extremely comfortable I can keep them in my ears for long periods of time. I have every single Samsung headphone and out of all of them I use these the most. Obviously everything came be controlled from your phone you can find the headphone if you lose it each headphone individually if lost it does let out a beep not extremely loud but it does help you find them and I know that because my daughter lost them in the grass it took us a little bit but we found it and it was buried in the grass like somebody had stepped on it. Lol (probably us looking for it) you will not be disappointed
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your review with us, Marie! We appreciate your feedback about the Galaxy Buds FE. It's reassuring to see that you find them very comfortable and that they are your favorite Samsung headphones! It's awesome to see that the Find My Earbuds feature saved the day when your daughter lost them in the grass. It’s good to know the beep sound they emitted was loud enough to help you find them! Your feedback is really helpful to us as we continue to improve our devices. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Squealing earbuds
on September 14, 2025
Posted by: Roger
from Denver CO
Verified Purchase:Yes
My FE buds squeal when anything comes close to my ears when they are in.
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Roger! We see that you've noticed the squealing noise when something gets close to your ears. This can happen if you touch or cover the area around the sub-microphone while putting the earbuds on, taking them off, or adjusting them. When the Active Noise Cancellation feature is on, it’s important to ensure that the sub-microphone isn’t covered, as it can pick up those sounds and create a beeping or howling noise. Also, just so you know, our products come with a 12-month warranty against manufacturing defects in materials and workmanship. Plus, you can opt for Samsung Care+ for extended coverage and support, available at the time of purchase or within 60 days at samsungcareplus.com. If you continue to experience this, feel free to reach out to us at Samsung Support for assistance. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound Amazing!
on October 13, 2023
Posted by: Echo Baby
from New York, NY
Expertise:Intermediate
I just purchased these two days ago. I have to admit the sound is amazing. They sound like a combination between the Buds 2 and the Buds 2 Pro. Yes I've already read where some people aren't happy about the no wireless charging but that shouldn't be a deal breaker. What were you doing before that feature was available? Exactly. Anyway, they sound great, I'm happy about the wing tips and the extra tips. Wish there were more colors but it's ok. I have the Buds+, Buds Live, Buds 2, Buds 2Pro, and now Buds FE. I didn't indulge in the Buds Pro because too many complained about ear discomfort and I decided to pass. I should've got them because everybody's ears are different. But it's ok. I have a nice little selection to switch between 2 phones and I'm satisfied.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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