Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Average customer rating
4.4
(139 Reviews)
Rating breakdown 139 reviews
5 Stars
95
4 Stars
25
3 Stars
8
2 Stars
7
1 Star
4
86%of customers recommend this product.
(
91 out of
106)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - White
Posted by: Monique
from Virginia
Expertise:Expert
Verified Purchase:Yes
Absolutely amazing pair of ear buds! I would most definitely purchase again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Kahlil
from AZ
Expertise:Intermediate
Verified Purchase:Yes
I wish I knew these don't have wireless charging. I ordered this using credits from a pre-ordered Galaxy S25 Ultra. I would have gone for something else if I had known. At least these have ok noise cancellation. I wouldn't recommend these to anyone though, because you can get cheaper earbuds with the same features or just buy more expensive ones with better sounds.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, March 20, 2025
Hey there Kahlil,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. You are correct, the Galaxy Buds FE only support wired charging via the USB-C cable that is provided. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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Watch FE
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Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. You are correct, the Galaxy Buds FE only support wired charging via the USB-C cable that is provided. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
3
Not the Best Bang for Your Buck
on March 24, 2025
Posted by: CustomerSince1982
from Baltimore Maryland
Expertise:Intermediate
In the box, you will find a glossy square shaped case made of plastic, simply designed earbuds , a quick start guide, a USB-C to C cable, ear tips in small and large sizes, and wing tips in small/medium size. That's it. For my ear canals, this pair of earbuds fits relatively comfortably . Since I am not one of those audiophiles, I do not bother with "control customization" or "equalizer adjustment." I prefer the default mode instead. Even though this pair of earbuds is NOT Dolby Atmos or THX certified, I am quite surprised that the audio sounds better than expected when watching Hollywood movies and DW documentaries on Personal Computer. As for Active Noise Cancellation, well, all I can say is that it works, but do NOT expect the same kind of performance as something higher-end like Bose or Sony earbuds. Please note: These are NOT waterproof earbuds; however, according to Samsung, this pair of earbuds will withstand rain. With a 60 mAh battery on the earbuds, with ANC on, the battery lasts about 4 hours and several minutes. If you choose not to turn on ANC, the battery will last 6 hours. Made in Vietnam.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, April 1, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE! First, we appreciate that you've been a customer since 1982! It’s great to see that the audio quality of the Buds FE exceeded your expectations, especially when watching Hollywood movies and documentaries on your PC. While the Active Noise Cancelling feature works well, it’s helpful to know it’s best compared to higher-end models. The comfortable fit and practical design, with options for different ear tip and wing tip sizes, seem to add to the overall experience. As you noted, they aren’t waterproof but can withstand rain, which adds a layer of reliability. It is crucial that when they do get wet, make sure to dry them off afterward to ensure the best performance. With the 60 mAh battery, these buds offer up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. Be sure to check out the link attached to learn more about how to increase your battery life. Your insights are valuable, and we hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/
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Written by a customer while visiting Samsung US
Posted by: DK G
from Hawaii
Expertise:Expert
Verified Purchase:Yes
These new Samsung earbuds have really good sound and noise cancellation!! Even better was the price!!! Thank you Samsung for making a affordable pair of earbuds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 22, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds FE, DK. We’re thrilled to hear that you’re enjoying their sound quality and effective noise cancellation features. These capabilities truly enhance the listening experience, allowing users to immerse themselves fully in their favorite music or podcasts without the distraction of outside noise. Your feedback is invaluable to us and helps us understand how well these earbuds are meeting the needs of users like you. If you have any more insights or suggestions, please feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Mary
from Salem Oregon
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound. And the earbuds don't fall out of my ears.
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, April 30, 2025
Thank you for your feedback, Mary! We're thrilled to see that you enjoy the excellent sound quality and that the Galaxy Buds FE fit comfortably in your ears. Their compact and ergonomic design is perfect for everyday use, ensuring they stay secure while you listen. Plus, with Active Noise Canceling, you can immerse yourself in your music without distractions. We're proud to provide you with an audio companion that truly meets your needs and seamlessly syncs with your Samsung Galaxy devices. We hope you continue to enjoy the features and sounds your buds offer. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound Quality. Features + other benefits
on May 3, 2025
Posted by: JayF
from Tampa, FL
Expertise:Expert
I purchased the Galaxy Buds FE to replace my old other brand ones. The active noise cancellation, with the ability to switch to hearing the environment around you is an excellent feature for the price. The FE's stay put much better when compared to my last pair of wireless bluetooth earbuds. One benefit I didn't realize is that when riding my motorcycle I can still hear everything around me and my navigation without wind noise becoming an issue. So I can ride safe, hear what I need to hear, and protect my hearing from the loud wind noise, win win all around.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you for sharing your experience with the Galaxy Buds FEm Jay. We’re pleased to see that the active noise cancellation and ambient sound features are enhancing your listening experience. It’s awesome that they stay securely in place for you. Those long rides can be challenging, and we designed the Buds FE to ensure they fit comfortably no matter your activity. We're especially glad that you find them helpful while riding your motorcycle. Keeping aware of your surroundings while enjoying your favorite tunes or navigation is exactly what we aimed for. Your safety and enjoyment mean a lot to us, and it sounds like the Galaxy Buds FE are delivering just that. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Benjamin
from Albany New York
Verified Purchase:Yes
I love them they fit in my ears and don't fall out!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for your kind words, Benjamin! We're really happy to see that the Galaxy Buds FE fit perfectly and stay securely in your ears. Their compact and ergonomic design is all about comfort, so it’s awesome to know you’re enjoying that! Plus, with Active Noise Canceling, you can dive into your favorite music without any distractions. They really are the perfect everyday audio buddy, especially when paired with your Samsung Galaxy devices. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Lo mejor
Verified Purchase:Yes
Es una tremenda inversion se escuchan perfectamente
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US