Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great earbuds
on August 22, 2025
Posted by: MRZTOYOU
[This review was collected as part of a promotion.] Husband got these for Christmas last year and I love them. Sound quality is great. It has a very good range when away from your phone. I've had many different types of ear buds from Samsung and these honestly are the best fitting when it comes to fitting in your ear and comfort.
Only hiccup is not the easiest to clean.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your review of the Galaxy Buds3! It’s great to see that you're enjoying the sound quality and comfort they offer. It's reassuring to know that they work well at a distance from your phone. We understand that keeping them clean can be a challenge, and we appreciate your thoughts on that. Your comfort and satisfaction are important to us, and we want to help. We’ll provide a link at the end of this response to guide you on how to clean them effectively. If you have any other questions or concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001320/ (Link to cleaning guide)
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
A bit uncomfortable
on August 22, 2025
Posted by: Anonymous
from Sacramento ca
Expertise:Beginner
Verified Purchase:Yes
Galaxy buds 3 are good quality good sound has the look of air pods. I dislike the fit its uncomfortable for me but overall great buds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your feedback on the Galaxy Buds3! We understand that the new design can take a bit of time to get used to. To help with the fit, please check the bottom of the earbuds for directional markings. The "R" should face you when you insert the right bud into your right ear, and the "L" should face you for the left bud. For the best experience, try angling the microphone on the bottom towards your mouth rather than straight down, and feel free to adjust the buds by rotating them slightly forward or backward until they feel comfortable. We hope this helps you enjoy your Galaxy Buds3 even more! If you ever need anything, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I recommend these buds.
on August 22, 2025
Posted by: Mambosapin
[This review was collected as part of a promotion.] Confortable, cool design, easy connection with galaxy s23ultra, noise reduction very efficient
With galaxy AI
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your review of the Galaxy Buds3! It’s great to know that you find them comfortable and appreciate the cool design. The easy connection with your Galaxy S23 Ultra really enhances the experience and makes everything seemless. We're glad you highlighted the noise reduction, and it’s worth mentioning that the Buds3 effectively filter out the sounds around you, letting you focus on what you want to hear. With Active Noise Cancellation, you can enjoy the sounds you love without any unwanted distractions. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product was good while it lasted
on August 22, 2025
Posted by: Scb1119
[This review was collected as part of a promotion.] Product worked well initially, but now buds won't charge.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
High pitched noise
on August 22, 2025
Posted by: Gaby
from Suffolk, Virginia
They constantly fall out regardless of the tip size or how much I push them into my ear. They began making this high pitched squeaking noise when pulling them out of the case and if I have the buds close to each other. The noise is worse if the buds touch. I wouldn't buy them again.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your feedback on the Galaxy Buds3, Gaby! We want you to have the greatest experience with these buds. To ensure a perfect fit, we recommend trying the fit test available in the Wearable app. Also, when using Active Noise Canceling, Adaptive, or Ambient Sound modes, the sound is adjusted through the sub-microphone located on the outer edge of the earbuds. If the area around the sub-microphone is touched or covered while putting the buds on, taking them off, or adjusting them, it could create a beeping or howling sound. When you're using these features, remember to not cover the sub-microphone for the best performance. For any further concerns or questions, do not hesitate to reach out to us at Samsung Support. We're here to help you enjoy your listening experience fully! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sounds are good a love it the design
on August 22, 2025
Posted by: Garcia
[This review was collected as part of a promotion.] Galaxi Ai is amazing thanks, all devices from Samsung are genius i love everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbeatable
on August 22, 2025
Posted by: LeeAnnLovesIt
[This review was collected as part of a promotion.] These give superior sound and have great noise canceling service. My husband had lost one, and 24 hours later told me. I check my find app and went straight to it in a nearby parking lot. Wonderful!! Plus, requesting info from AI is easier than ever with these earbuds!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Ear Ringing
on August 22, 2025
Posted by: Steve
Expertise:Expert
Verified Purchase:Yes
The noise canceling feature causes tinnitus (ear ringing). I wear my headphones all day for work calls and I've never had issues until I used these.
No, I would not recommend this to a friend.
Performance
4 out of 5
4
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for sharing your experience with the Galaxy Buds3, Steve. We hate to see that you are experiencing some discomfort in your ears while using the noise-cancellation feature. When Active Noise Canceling, Adaptive, or Ambient Sound is enabled, the sound from the sub-microphone located on the top outer edge of the earbuds is adjusted based on the selected noise control mode. This sound is then delivered to you through the speaker. If you touch or cover the area around the sub-microphone while putting on, taking off, or adjusting your Buds, the microphone may pick up sounds, which can cause a beeping or howling noise. However, if you are feeling discomfort without any high-pitched sounds, we encourage you to reach out to Samsung Support. We would love to gather more information so we can assist you better. Your comfort and satisfaction are our top priorities. -Kelvin
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Written by a customer while visiting Samsung US
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