Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Posted by: Emmm
Verified Purchase:Yes
It's ok but hurts my ears and falls out frequently
Written by a customer while visiting Samsung US
Posted by: Mike T
from St. Louis
Expertise:Intermediate
Verified Purchase:Yes
sound isnt as good as the buds 3 pro but good enough. the only real issue i have that these buds constantly fall out. even with minimal movement
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
4
Response from Samsung USBy R&R Team, September 2, 2025
It's great to hear from you, Mike! Thank you for sharing your thoughts on the Galaxy Buds3. The Seamless Codec of the Buds3 provides high-quality streaming with up to 24-bit / 96 kHz audio, so you can look forward to fantastic sound! We appreciate your feedback regarding the fit and sound quality. Since they are open-type buds, they do not have ear tips, which might take a little getting used to. To ensure the best experience, please remember to position the earbuds correctly by checking the L and R markings on the bottom. The R bud should be in your right ear and the L bud in your left. For optimal sound quality, angle the microphone towards your mouth and adjust the buds by rotating them until they feel comfortable. If you have any more questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Keisha E
Verified Purchase:Yes
These really do not fit in the ear well, and do not have a great sound. I wish I had my Buds Pro 2 again.
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your feedback on the Galaxy Buds3 with us, Keisha. We appreciate your input about the sound quality as well as the fit! The Buds3 are equipped with a new 11mm speaker and a 1.5x amp-enhanced diaphragm, which truly steps up your sound from dull to dynamic. If you're looking to personalize your audio experience, we recommend checking out the equalizer on the Wearable app. Regarding your feedback about their fit, we understand that the new design can take some time to adjust to. Since the Galaxy Buds3 are open-type earbuds rather than canal-type, they don’t have traditional earbud tips. To get started, simply place them in your ears, ensuring the R bud goes in your right ear and the L bud in your left ear, with the respective letters facing you. Angle them slightly so the microphone points towards your mouth, and feel free to adjust the buds by rotating them forwards and backwards until they feel just right. We hope this helps enhance your experience with the Galaxy Buds3! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Krishnakumar
from Baltimore
Expertise:Intermediate
Verified Purchase:Yes
I received the Galaxy Buds 3 in good packaging and have been using them for the past month. They are really nice, especially with the 360-degree sound turned on. The call quality and Bluetooth connectivity are excellent. I really like them and have paired them with my Samsung S25 Ultra. Thank you, Samsung!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Rob H
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Can't keep in my ear, lack of seal affects otherwise good sound and noise cancellation. I don't recommend this product unless you can check for fit before you purchase. It is the only Samsung product that has disappointed me. It was an add on for a new phone and unfortunately not a good value.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 29, 2025
It's great to hear from you, Rob. We appreciate you taking the time to share your thoughts about the Galaxy Buds3! We want them to have a better experience than they've had so far. When wearing their Buds3, we understand that the new tipless design may take some time for some people to get used to. When they wear their buds, they should check the bottom of the earbuds for directional marks. They will see an L and an R. Insert the R bud into the right ear with the R facing them. Insert the L bud into the left ear with the L facing them. Angle the blade slightly so that the microphone on the bottom is pointing towards their mouth rather than straight down. They can adjust the buds by rotating them forward and backward until the fit feels right. We truly appreciate your feedback and hope these tips enhance your experience with the Buds3! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Robert
from california
Expertise:Intermediate
Verified Purchase:Yes
I think these have been the best version I have owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JunH
from TX
Verified Purchase:Yes
Great earbuds! Simple, efficient, easy to bluetooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's great product, easy to get things
on August 27, 2025
Posted by: iamWHOiam
[This review was collected as part of a promotion.] It's great product, easy to get things done and it's easy to get your researchers and the plans done using AI to get the max control in a productive manner
Value
5
Written by a customer while visiting Samsung US