Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Posted by: JESS O
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
The sound quality is good but the don't stay in ear. I've tried to find something to go on the end of them but have been successful.
No, I would not recommend this to a friend.
Design
2
Value
3
Response from Samsung USBy R&R, October 2, 2025
Ahoy JESS O, Thank you for sharing your thoughts on the Galaxy Buds3. We're glad to hear you enjoy the sound quality and performance. The key factor is fit. Properly wearing your earbuds ensures better sound, more comfort, and a secure fit. Incorrect placement can cause discomfort, sound leaks, and earbuds falling out — especially during activities like jogging. Remember, the Galaxy Buds3 are open-type earbuds without ear tips, so start by placing them in your ears. Check for the L and R markings at the bottom; insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds so the microphone points toward your mouth, then adjust by rotating for comfort. For additional fitting tips, see the online article linked below. Thanks again for your feedback. We’re happy to have you as part of the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
How to properly fit your earbuds
https://youtu.be/IU_q-jVhJsI
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10003519/
How to properly fit your earbuds
https://youtu.be/IU_q-jVhJsI
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy 3 Buds Are Comfortable
on September 19, 2025
Posted by: SamsungOverApple
[This review was collected as part of a promotion.] The Galaxy S3 are comfortable they hold them charge for a very long time and the case can be used to recharge them even case isn't plugged into a charger. II only have one complaint and it's a minor complaint but that the buds were not as visible when wearing them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for everyday use
on September 18, 2025
Posted by: Hopper22
[This review was collected as part of a promotion.] Bought this when they first came out. Best investment into earphones! Use them on a daily when on walks/hikes/ working out. They stick to ear well. Noise cancelation is great. Sounds system is loud. Battery is great can last a long time. Charging case also charges earphones pretty fast last a long time. Probably have to charge them at least one a week. The earphones are also durable. I dropped them from 5ft numerous of times and they didnt break or messed the sound quality.
Value
5
Written by a customer while visiting Samsung US
Posted by: John B
from Huntsville Al.
Expertise:Intermediate
Verified Purchase:Yes
I love Samsung products, the ear buds are no different. Thay fit comfortably in my ears and a great sound.
I would recommend this to a friend!
Features
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
1
They die a quick death
on September 17, 2025
Posted by: MikeB
from Los Angeles
I've bought 2 Samsung Galaxy Buds3, both failed very quickly. Both had right ear bud stop charging so it died. No amount of cleaning to Bud3 or case changed anything. Ear fit was impossible to make good, really no noise cancelling but had good sound while they lasted.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 18, 2025
Thank you for sharing your experience with the Galaxy Buds3, Mike. We appreciate your feedback and want to address your concerns about the charging. We encourage you to check out the troubleshooting link below to assist with the charging concerns you've had. Samsung offers a 12-month limited warranty for any manufacturer's defects. You might also consider Samsung Care+, which provides extended coverage and additional support for eligible devices. To help you achieve the best fit with your Buds3, we’ve included a link to a step-by-step guide at the end. We want to ensure you have the best experience possible, so please reach out to us at Samsung Support if you have any further questions of if what you are experiencing with the charging persists. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Most comfortable earbuds so far
on September 17, 2025
Posted by: Dovey6
[This review was collected as part of a promotion.] After trying so many earbuds, I found ones that perfectly match my ears.
Extremely comfortable, could wear them all day. Active noise cancelling is impressive too, with how well it can tune out background noises.
Galaxy AI Live Translate is rather finicky, although the touch gestures and Bixby works great. Overall, would recommend!
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you for sharing your experience with the Galaxy Buds3, Dovey! We’re glad to see that you found them comfortable and that they fit your ears so well. It's great to see that you’re enjoying the active noise cancellation feature. The ANC feature is designed to help you focus in any environment. We appreciate your feedback on the Galaxy AI Live Translate, and we recommend that you check and make sure that you're buds are up to date with the latest software update using the Wearable app. We’re always working to improve our technology. If you have any concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on September 16, 2025
Posted by: Asumsang
[This review was collected as part of a promotion.] Love the sharp design of the blade, the feel of the case is the best fidget toy when I take it out of my pocket. Connectivity is seamless and a quick process with the Wearables App.
I feel really closer in the Galaxy Ecosystem. I have an S23 FE, Galaxy Watch FE, and I welcome the buds 3( I got them before the release of the 2025 Buds 3 FE) as an addition to my collection of Galaxy Devices. Just need the Galaxy Ring and I am fully complete. But enough ranting.
If you're looking for a nice set of buds this is the one. It has nice audio, the first time I ever tried the Noise Cancelling feature and it surprised me a lot. Isn't strong when I'm on the public bus but with subtle noises it's like I wasn't even in public. Again, I LOVE IT😍😍🤩
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This buds have the best i ever heared
on September 16, 2025
Posted by: Shabo44
[This review was collected as part of a promotion.] The Galaxy Buds 3 are a real step forward
for Samsung's audio line. The sound quality is impressive: crystal-clear highs, balanced mids, and bass that you can finely tune thanks to the customizable EQ options. Being able to adjust the bass or personalize the sound profile makes listening much more immersive. One of the most exciting aspects is the integration of Al features: real-time conversation translation feels futuristic and works smoothly, while the ability to pause videos or change the volume with simple voice commands adds real convenience. These functions make the Buds 3 not just headphones, but smart companions in daily life. However, noise isolation is where they fall short. Even with the dedicated option enabled, outside sounds still filter in noticeably. For those seeking complete immersion, this can be disappointing. Still, the mix of premium audio and smart Al features makes them stand out in the market.
Value
4
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your experience with the Galaxy Buds3, Shabo! We're glad to see that you're enjoying the impressive sound quality and customizable features. We really appreciate your feedback about the noise cancellation feature. A great fit is essential for blocking out external sounds, and we encourage you to explore tips on achieving the best fit by checking out the link attached. We're continuously looking to improve, and your insights help us in that mission. If you have any other concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US