Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
4
Accidentally washed.
on October 3, 2025
Posted by: Brde
from Oregon
Expertise:Expert
I accidentally washed one earbud, and it still works perfectly fine. I thought these will be IPX rating sucks, but I never really looked it up anyways. So I really don't really know without actually looking it up. But kudos.
I thought they were ruined
I thought they were ruined
Features
4
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Sammy Buds 3
on October 2, 2025
Posted by: SammyBuds4Me
[This review was collected as part of a promotion.] My Sammy buds are a great asset to my busy life, I recently had a version of shockz open-air but they failed me miserably. I sinced been a "Sammy Fan" and with all the new AI features that I have yet to explore. I will definitely have to upgrade my product to the better version when my pockets have an opportunity to.
Value
4
Written by a customer while visiting Samsung US
Posted by: GRIVE
from Va
Expertise:Expert
Verified Purchase:Yes
I like the sound and the comfortability I love it is a great product definitely to recommend to friends and family
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my earbuds
on October 2, 2025
Posted by: Xena1987
[This review was collected as part of a promotion.] It's clear that sounds whenever I talk to someone or listen to music to really good earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money sorry
on October 1, 2025
Posted by: Kdev
from Cleveland ohio
Expertise:Expert
These earbuds have been a frustrating experience. While the sound quality is decent for the first few days, they quickly develop a major flaw: the left earbud starts sounding extremely hollow, almost like a blown tweeter.
I initially thought it was a fluke, but the exact same issue has occurred with multiple replacements, confirming a persistent problem with the Samsung Buds 3. It’s disappointing that a cheaper pair, like my Tozo 1s, have lasted three years without a single issue, outperforming these more expensive Samsung buds on reliability. The consistency of this defect is the one thing I wish Samsung had gotten right.
I initially thought it was a fluke, but the exact same issue has occurred with multiple replacements, confirming a persistent problem with the Samsung Buds 3. It’s disappointing that a cheaper pair, like my Tozo 1s, have lasted three years without a single issue, outperforming these more expensive Samsung buds on reliability. The consistency of this defect is the one thing I wish Samsung had gotten right.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, October 2, 2025
Hi Kdev, Thank you for reaching out and sharing your insights about your Galaxy Buds3. If you're experiencing low volume or poor sound quality on one or both earbuds, several factors might be at play. You could be wearing the earbuds incorrectly, or dirt and debris might have accumulated on them. Software outdatedness, low battery, and other concerns can also impact audio quality. Check each earbud’s orientation: when inserting them, make sure the wing tips face upward until they sit comfortably, then rotate the earbuds left or right for a secure fit. It may seem unusual, but also verify if there are any software updates available for the earbuds via the Galaxy Wearable app. Open the app, navigate to Earbuds settings, then select "Earbuds software update," and proceed with the download and installation. Refer to the linked article for additional troubleshooting resources for your Galaxy Buds3. We appreciate your review and thank you for choosing Samsung. No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Posted by: Autumn
from Indian Mound, TN
Expertise:Intermediate
Verified Purchase:Yes
They are perfect other than that they are kind of too big for my ears and hurt. But other than that, the noise canceling is amazing. The audio output is incredible. I cant complain about anything other than my own anatomy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp Sound
on September 30, 2025
Posted by: HayKay
[This review was collected as part of a promotion.] Great pair of buds. They produce really great sounds. The battery life is also great. I like the fact that they can automatically reconnect to any samsung device i had use them on before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor design
on September 30, 2025
Posted by: Vals
I don't like these -
1. They keep falling out, touch you face and they are on the floor, I don't even see how you can work out in them. You have to constantly readjust
2. Control on them is finicky - hate it
3. Expensive!
4.noise cancelling awful can't even use the feature
My bud live lasted over 3 years of heavy use
1. They keep falling out, touch you face and they are on the floor, I don't even see how you can work out in them. You have to constantly readjust
2. Control on them is finicky - hate it
3. Expensive!
4.noise cancelling awful can't even use the feature
My bud live lasted over 3 years of heavy use
Response from Samsung USBy R&R, October 2, 2025
Hey Vals, Thanks for sharing your experience with your Galaxy Buds3! Comfort and fit are key, especially during workouts — the last thing you want is for them to fall out. The Galaxy Buds3 have a unique open-type design without ear tips, so fitting them properly is important. To start, place them in your ears and look for the directional marks at the bottom: an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust by rotating forward or backward until they feel secure. Although different in design, they offer a secure fit when positioned correctly. For more details, see the article linked below on how to wear your Galaxy Buds3, and don’t hesitate to contact our Samsung Support Team if you have questions. We value your presence in the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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-Ty
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Written by a customer while visiting Samsung US