Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Samsung earbuds
on October 5, 2025
Posted by: Grateful4today
[This review was collected as part of a promotion.] I've owned two earlier models and still prefer my Samsung Buds over my Bose earbuds. They fit comfortably, offer multiple ear tip sizes for a personalized fit, and deliver impressive battery life. The sound quality is outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features of this product are amazing.
on October 5, 2025
Posted by: Adrian
[This review was collected as part of a promotion.] I love the real-time interpreter. I have used it a few times at work already. I love the way when I put on my Buds3, the EQ automatically adjusts to my ears, and I really haven't had to mess with it. I love taking my Buds 3 on bike rides. I love that I'm able to hear the ambient noise when I'm biking around just in case somebody is behind me or to the side of me; it's amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds they've put out so far
on October 5, 2025
Posted by: Biscuitsandgravy
[This review was collected as part of a promotion.] I had a pair of the buds2 and rarely used them because they wouldn't stay in my ears. They were useless to me when I really needed them. So I took a gamble and got the buds3, hoping for better results. The difference is night and day! I use these every day, and I can wear them anywhere I go without worrying about them falling out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just getting out of the pin
on October 5, 2025
Posted by: Mari2005
[This review was collected as part of a promotion.] Just getting out of the pin and and bought a samsung , and now I need earbuds for it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality, amazing price!
on October 4, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] Amazing sound quality, amazing price! I absolutely love the fit. It seamlessly connects with my phone, tablet, laptop and PC. There's nothing to complain. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great audio, terrible design
on October 3, 2025
Posted by: Packmanreloaded
[This review was collected as part of a promotion.] About these as an upgrade from the bugs too the button on the side of the headphones is a lot harder to click than the buds 2 were. Sound quality is about the same. The translation feature is nothing special, same as using your phone... which you are pretty much forced to
Value
3
Response from Samsung USBy R&R, October 7, 2025
What’s up Packmanreloaded,
Thank you for sharing your thoughts on your Galaxy Buds3. We're glad to hear you upgraded to these earbuds, which offer excellent sound quality and a comfortable fit. We appreciate your feedback on their functionality and how they've worked for you. Many users have noticed the new gesture controls are different but easy to get used to with the Buds3 design. Thanks for informing us about your experience. If you have any questions or concerns, please contact our Samsung Support Team. We value your feedback and are pleased to have you as part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on your Galaxy Buds3. We're glad to hear you upgraded to these earbuds, which offer excellent sound quality and a comfortable fit. We appreciate your feedback on their functionality and how they've worked for you. Many users have noticed the new gesture controls are different but easy to get used to with the Buds3 design. Thanks for informing us about your experience. If you have any questions or concerns, please contact our Samsung Support Team. We value your feedback and are pleased to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Dang near perfect
on October 3, 2025
Posted by: Rikk13
[This review was collected as part of a promotion.] Loving these. Only issue is they fall out every once and a while.
Value
4
Written by a customer while visiting Samsung US
Posted by: Matt
from Texas
Verified Purchase:Yes
Not confortable to wear. Good sound quality. Overall 2/5
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R, October 7, 2025
Hello Matt,
Thanks for reaching out and sharing your experience with your Galaxy Buds3. Wearing your earbuds correctly is crucial for better sound quality, comfort, and a secure fit. Incorrect wear can lead to discomfort, sound leaks, and the risk of falling out—especially important while jogging. Remember, the Galaxy Buds3 are open-type earbuds without ear tips, so place them in your ears. Look for the L and R markings on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and do the same with the L into your left ear. Slightly tilt the stem so the microphone points toward your mouth. Adjust the earbuds by rotating them until they fit comfortably. For more tips on fitting your Galaxy Buds3 properly, see the linked online article. Thank you for your review. We appreciate you choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for reaching out and sharing your experience with your Galaxy Buds3. Wearing your earbuds correctly is crucial for better sound quality, comfort, and a secure fit. Incorrect wear can lead to discomfort, sound leaks, and the risk of falling out—especially important while jogging. Remember, the Galaxy Buds3 are open-type earbuds without ear tips, so place them in your ears. Look for the L and R markings on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and do the same with the L into your left ear. Slightly tilt the stem so the microphone points toward your mouth. Adjust the earbuds by rotating them until they fit comfortably. For more tips on fitting your Galaxy Buds3 properly, see the linked online article. Thank you for your review. We appreciate you choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US