Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Headphones
on December 5, 2025
Posted by: Low2DaEarth
[This review was collected as part of a promotion.] Bought for my wife recently. She loves them. #GalaxyAI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, not so great fit
on December 5, 2025
Posted by: WhutChaDoin
[This review was collected as part of a promotion.] The Bud 3 is a good Bluetooth earbud with serious fit issues, at least for me. I could not get a snug, secure fit without holding it in with my fingers. When I held them in, the ANC was good and the sound quality was excellent. The bulit-in Galaxy AI features are a great help. However as soon I removed my fingers the Bud 3 would slide out and I would lose the seals and the ambient noise would leak in. Plus the earbuds would be so loose that even glancing up to look at the sign on the subway to check what the next station is would cause them to just fall out. I would've preferred the design of the 3FE or 3 Pros with their rubber ear tips to give the feel and fit I would expect from these premium earbuds.
Value
3
Response from Samsung USBy R&R, December 16, 2025
Howdy WhutChaDoin,
We appreciate your detailed feedback on the Galaxy Buds3. These earbuds were designed to combine advanced sound technology with Galaxy AI features that improve everyday listening. Your experience with fit and seal offers valuable insight as we continue to develop earbud designs that balance performance, comfort, and stability. Thank you for sharing your perspective and for choosing Samsung audio products.
-Ty
Samsung Support
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We appreciate your detailed feedback on the Galaxy Buds3. These earbuds were designed to combine advanced sound technology with Galaxy AI features that improve everyday listening. Your experience with fit and seal offers valuable insight as we continue to develop earbud designs that balance performance, comfort, and stability. Thank you for sharing your perspective and for choosing Samsung audio products.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Stylish design and crystal clear sound!
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The new design is sleek and modern, and the sound quality is a huge upgrade. The noise cancellation works great, blocking out background noise effectively. Most importantly, the call quality is excellent. I'm very satisfied with my purchase from the official store!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds with great sound
on December 5, 2025
Posted by: Groupoftrees
[This review was collected as part of a promotion.] Galaxy AI help me sync all my devices together for easy use . Its seamless i listen to my Samsung buds 3 all day long and galaxy AI helps me to jam to music all day long. No connection issues at all. No bugs. Nothing but great sound and music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is comfortable to wear.
on December 5, 2025
Posted by: Alycat
[This review was collected as part of a promotion.] I use my buds to listen to music and talk on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice rich sound not best fit in ear
on December 5, 2025
Posted by: JOSI8989
[This review was collected as part of a promotion.] Headphones are great, with good, clear sound and decent bass, depending on the fit in your ear. AI is great. I wish they had been made like before instead of with the stem design. Other than that, everything works great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3
on December 5, 2025
Posted by: MadMike23
[This review was collected as part of a promotion.] Love the noise canceling feature, how it comes in and out depending on what's going on around me. The 360 ° sound option is out of this world it's like you're there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not so good
on December 5, 2025
Posted by: Ortegita
[This review was collected as part of a promotion.] Unfortunately, I have to say my experience was not so good. I still have them, but they are so easy to fall from my ear and they keep disconnecting.
Value
2
Response from Samsung USBy R&R, December 16, 2025
Hi Ortegita,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to provide clear sound, smart connectivity, and lightweight comfort. They are open-type earbuds, meaning they don’t have in-ear tips. To start, just place them in your ears. Look at the bottom of each earbud for the L and R markings: insert the R earbud into your right ear with the R facing outward, and do the same for the L in your left ear. Tilt the earbuds slightly so the microphone at the bottom faces your mouth instead of straight down. You can fine-tune the fit by rotating the earbuds forward or backward until comfortable. Your feedback on fit and connection stability is valuable and helps guide future improvements to better serve a wider range of users. Thank you for your feedback and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to provide clear sound, smart connectivity, and lightweight comfort. They are open-type earbuds, meaning they don’t have in-ear tips. To start, just place them in your ears. Look at the bottom of each earbud for the L and R markings: insert the R earbud into your right ear with the R facing outward, and do the same for the L in your left ear. Tilt the earbuds slightly so the microphone at the bottom faces your mouth instead of straight down. You can fine-tune the fit by rotating the earbuds forward or backward until comfortable. Your feedback on fit and connection stability is valuable and helps guide future improvements to better serve a wider range of users. Thank you for your feedback and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US