Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Good
on July 25, 2024
Posted by: Sittings subbas
from Omaha
Expertise:Expert
This is the one earbud people need.samsung is the one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MAJOR UPGRADE
on July 24, 2024
Posted by: BendwithBrit
from Omaha,NE
Expertise:Expert
I upgraded to the buds 3 from the galaxy buds live and I absolutely love them. They are very comfortable. They have great sound quality and the trade in offer was amazing. I am happy that they have wireless charging.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A lot left to be desired
on July 24, 2024
Posted by: Samsung
Expertise:Expert
Have had for a few days. Overall design is very nice, they are mostly comfortable for short term listening, start to hurt with prolonged wear. The features advertised really only apply to current and new generation flagship. I'm using an S21 FE and overall my experience has been less than favorable. Features I use daily on my buds 2 are not available such as ambient noise mode. Having a single driver in the headphone leaves a lot to be desired, very mid and low on the sound quality, the highs get washed out while using the dynamic sound mode. The touch sensor on the stem takes some time to get used to. The AI features are only (to my knowledge) available on S23 and above models.
I would recommend this to a friend!
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We understand how important the audio quality of your earbuds is to you. We would love to help you maximize your experience with your earbuds. We have shared a link to the full device manual to help you with the audio settings and features. We have shared a link to an article to help you if you believe there is an underlying factor causing this experience with the audio quality. We have also included a link to the Samsung Support Team if you have questions or would like any assistance with the features and functionality of your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not good 😐
on July 23, 2024
Posted by: QASIM
My experience with these Galaxy Buds 3 is not good.The problem is that they come out of my ears easily and I have to return them back
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hey there Qasim, we appreciate you sharing your experience with your new Samsung Galaxy Buds3. We understand how completely necessary a secure fit of your earbuds is to your usage and enjoyment. We have a great article to help with the fit of this brand new design. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also included a link to the Samsung Support Team if you are continuing to have this experience with the fit or experience anything else out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US