Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9 out of 5
3.9
(2,452 Reviews)
Open Ratings Snapshot
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product. 
(
343 out of 694
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Will be returning
on July 26, 2024
Posted by: VBak
Verified Purchase:Yes
Feels Cheap. Honestly I don't like it. Also, it does not stay in my ears and keeps falling out.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there VBak, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We understand how important the fit of your earbuds is to you. We have provided a link to the Samsung Support Team if you would like to explore return and exchange options. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
As good or better than air pods
on July 26, 2024
Posted by: Derrick
Verified Purchase:Yes
Great sound . Comfortable. Great voice quality. Light weight
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Sound
on July 26, 2024
Posted by: Draya D
from Markham IL
Expertise:Intermediate
Verified Purchase:Yes
Yup they sound great! They don't stay in my ears if I'm moving around. They don't have silicone covers. I think they could hold better with the covers. I ended up ordering the buds3 pros. I think they'll have a better fit for me. 😌💥 #SoundTech #Buds3Pro
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love, love, LOVE!
on July 26, 2024
Posted by: BY3F3L1C1A
[This review was collected as part of a promotion.] I am so surprised I actually love these! Since I did trade on my buds2pro for them. I am amazed at the comfort and sound quality! Translation is a breeze for sure and the battery life is great! I personally can't wear them longer than 2 or 3 hours straight. Besides that I love them. The case that came with as a gift for pre-order makes me giggle. You can't get it out after you put them in so that's hilarious lol
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A good substitutions of airpods 3 !!!
on July 25, 2024
Posted by: Tonito
[This review was collected as part of a promotion.] I'm Galaxy s23 user and this is my first time buying Galaxy buds and it impressed me. After watching the unpacked event I immediately placed a pre-order because this is the first Galaxy buds that are not fully in ear design. I have been using airpods 3 but unfortunately all of the exclusive features are not functional on any galaxy devices.
The galaxy AI really impressed me, it will translate foreign language to your language immediately.
The sound quality is better than airpods 3 and come some of the features that the airpods 3 doesn't have, such as slide to volume up and down, noice cancelling.
Overall, if you don't like the fully in ear Galaxy buds, this is a pretty good choice!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful design
on July 25, 2024
Posted by: KevsDHustler
from Los Angeles, California
These are my first pair of samsung earbuds, coming from Sony and JBLs I cannot explain how much I love these. The stem design is beautiful and they stay in my ear even while exercising. I'll be buying a pair of the pros just to have the extra pair.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
nice but
on July 25, 2024
Posted by: CAT1
Expertise:Intermediate
The sound is great, however, without tips don't stay in. especially with any facial movement
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there Cati, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you. We have provided a link to an article to help with these redesigned earbuds for a secure fit. We have also shared a link to the Samsung Support Team if this experience with the fit of your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pro to non pro
on July 25, 2024
Posted by: ToProOrNotToPro
[This review was collected as part of a promotion.] I guess the question for me this time is, was it really worth it?The whole trade in the whole going to the next tier, like always. Simply because compare and contrasting the Galaxy Buds Pro w..ith the Galaxy Buds 3. The only thing i've seen different is the earbud sizes. Even though that doesn't seem that huge of a deal, it's definitely a deal breaker for me, because I do a lot of movement with my headphones and I don't have changeable sizes.They're gonna fall out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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