Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Average customer rating
3.9
(2,452 Reviews)
Rating breakdown 2,452 reviews
5 Stars
1,314
4 Stars
401
3 Stars
276
2 Stars
181
1 Star
280
49%of customers recommend this product.
(
343 out of
694)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing buds
on July 26, 2024
Posted by: Lorna4lyfe
[This review was collected as part of a promotion.] I had the previous galaxy buds 2 and I prefer the buds 3 so much more now. They no longer hurt my ears and are so much more comfortable. I haven't figured out how to work galaxy ai yet unless it's the cool feature of telling it to pause music. Then it's pretty fun to use!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas City, Missouri
Expertise:Expert
Verified Purchase:Yes
I love these new buds. This the best design that Samsung could have done they fit great ad the sound is fantastic!!!!!!!!!!!! I do not like the old style buds at all these are a great change of pace. Samsung dont go back to the old style this design is WAYYYYYYYYYYY better!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
from Ny
Expertise:Intermediate
Verified Purchase:Yes
I had the galaxy buds pro 2, and they sounded great, but they fell out of my ears every time I wore them. These new galaxy buds 3 are the exact fit that I needed.
My only criticism is that putting them back in the case is not the best experience. You have the have the stem perfectly lined up for them to go in or when you let them go they'll just fall outside of the case
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Alok Yadav
Expertise:Expert
Verified Purchase:Yes
Great products design. The older models kept falling out of my ear so I completely stopped buying any samsungs buds. But this model is well designed.
The ANC is far better than apples airpods.
There is still room for improvement with the physical shape so it's fits the ear better, but overall a good product.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Davie
Verified Purchase:Yes
Great bass and exsperiance with each song. A big of a awkward shape for my ear shape but still fits fine
Written by a customer while visiting Samsung US
Posted by: Gryphonbear
from Bloomsburg, PA
Expertise:Intermediate
Verified Purchase:Yes
Absolutely no bass and horrible fit. They fall out whenever I lean forward.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Hey there Gryphonbear, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the fit of your device is to you every day. We have provided a link to an article to help you with the optimal placement of your earbuds. We have recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to have this experience or would like any assistance with your devices. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Larry
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Dont fit in my ears very well..just not what i think a good pair of buds consist of.
No, I would not recommend this to a friend.
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hi Larry, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important the fit of your earbuds is to your enjoyment and continued usage. We have shared a link below to an article to help you with optimal placement and wear of your earbuds. We also recommend performing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also included a link to the Samsung Support Team if you have additional questions or continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Rikk
from NC
Expertise:Expert
Verified Purchase:Yes
No issues at all. Perfect fit, sound and controls.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US